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HumbleBundle has a rating of 2.1 stars from 33 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with HumbleBundle most frequently mention and customer service. HumbleBundle ranks 27th among Trading Cards sites.
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They will not give me a refund for merchandise I paid for but that I cannot retrieve from my account!
Sounded like an okay deal. I signed up for monthly with my paypal account. It wanted to send me an sms message to confirm, but I don't have a cell phone. I posted to the support thing to see if they could do some work around like calling me and giving me the confirmation code. No response. The site automatically cancelled my order after 24 hours. No response offered by support.
Might be okay, if you have a cell phone. And don't ever expect support questions to actually be responded to.
Not all the bundles they offer are worth a buy, but once in a while you can come across some amazing deals. The monthly subscription is usually worth it, you definitely get your moneys worth from it.
This is the place if you want to buy your favorite games with major discounts. Their bundles might now always be as good as you'd expect, but they're well worth the cost.
After HB was purchased by IGN some time ago, HB support became really awful. Blaming a customer for reselling, trading or being a scammer in a common thing today for support members, but not helping customers. Early this bundle site was one of the best, now it's another greedy key shop.
Poor customer service, cancelled my order AFTER the offer I was tempted by was ended and gave very poor customer service in responce.
In summary I am very disappointed, avoid.
Honestly this is the best site for finding games for the cheap. Their bundles are amazing. I might only want one game in the bundle but at the price, the game is already cheap and i get other similar free games. If i really want a game and had to buy now, i always check humblebundle stores before steam. They usually have some kind of discount at that moment.
This is a really good site to get cheep games, tons of companies have got involved over the years and my collection is huge and packed full of great titles.
Cheepest games online.
I've bought a lot of great stuff from here at a really affordable price. You can usually get 5-10 games for about 6.5$. A lot of them are quality games with price tags a lot higher than the sum you pay for the whole bunch.
Highly recommended especially for students and families who look to try something new, save money and get more for their money. It is also a good idea to use metacritic or similar site to check what kind of reviews the games have gotten and see if they are something you might enjoy.
If only HumbleBundle had existed when i was a kid...
Ok so I purchase a game from this site, asked for help from tech support, did not receive a response till three or so days later and when I did receive a response it was an automated one or a form response, that only requires you to fill the blanks and personalize the letter. Nonetheless I am unhappy, have not had my issue resolved, the site and it's partner site "Steam," continue to fail on delivery of a paid purchase in which. I'd simply like a refund and be on my way. Still it comes down to this discourse, "It appears that all of our support ninjas are still busy fighting bad guys. We are working as hard as we can to get to your request. Hang tight and you should receive a reply soon."
Seriously!? We've gone down this path already and i'm frustrated with your turn of service... issue an acknowledgement of refund and turn over the funds. Stop sending me this form letter that continues to tell me, "Wait." I would like my money back, please do so, period.
I have never actually bought anything from this site but let me tell you... The customer service is amazing! You may ask "If she hasn't bought anything, how can she know if the customer service is amazing?!?" Well, it all began when some jerk stole my debit card information. They then proceeded to purchase $240 worth of merchandise from humblebundle. Which is ALOT of money for a poor college student! The site showed up on my bank statement and I was infuriated! So I emailed them because they had not phone number to call and someone promptly responded on the next business day. I let them know that my card information had been stolen and used to purchase something from their site. Within 3 days (with emails promptly responded to) they informed me that it did look like fraudulent activity and promptly refunded money to me. I was so relieved! Thank you so much humble bundle!
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