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HumbleBundle

2.1

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HumbleBundle Reviews Summary

HumbleBundle has a rating of 2.1 stars from 33 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with HumbleBundle most frequently mention and customer service. HumbleBundle ranks 27th among Trading Cards sites.

service
7
value
7
shipping
5
returns
7
quality
7

We monitor reviews for authenticity

Ohio
1 review
1 helpful vote
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Do not buy from them!
January 31, 2019

They will not give me a refund for merchandise I paid for but that I cannot retrieve from my account!

Date of experience: January 30, 2019
Louisiana
1 review
2 helpful votes
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No support whatsoever
December 28, 2018

Sounded like an okay deal. I signed up for monthly with my paypal account. It wanted to send me an sms message to confirm, but I don't have a cell phone. I posted to the support thing to see if they could do some work around like calling me and giving me the confirmation code. No response. The site automatically cancelled my order after 24 hours. No response offered by support.

Might be okay, if you have a cell phone. And don't ever expect support questions to actually be responded to.

Date of experience: December 27, 2018
Germany
2 reviews
2 helpful votes
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Amazing
November 11, 2018

Definitely worth a shot. Humble monthly may not always offer cool games, but there are some solid deals to look for.

Date of experience: November 9, 2018
NL
2 reviews
0 helpful votes
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Amazing!
November 7, 2018

Not all the bundles they offer are worth a buy, but once in a while you can come across some amazing deals. The monthly subscription is usually worth it, you definitely get your moneys worth from it.

Date of experience: November 5, 2018
France
2 reviews
0 helpful votes
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Nice
October 19, 2018

This is the place if you want to buy your favorite games with major discounts. Their bundles might now always be as good as you'd expect, but they're well worth the cost.

Date of experience: October 17, 2018
RU
1 review
4 helpful votes
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Awful support
May 3, 2018

After HB was purchased by IGN some time ago, HB support became really awful. Blaming a customer for reselling, trading or being a scammer in a common thing today for support members, but not helping customers. Early this bundle site was one of the best, now it's another greedy key shop.

Date of experience: May 2, 2018
GB
1 review
3 helpful votes
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Piss poor
April 18, 2018

Poor customer service, cancelled my order AFTER the offer I was tempted by was ended and gave very poor customer service in responce.

In summary I am very disappointed, avoid.

Date of experience: April 18, 2018
New Jersey
4 reviews
3 helpful votes
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Honestly this is the best site for finding games for the cheap. Their bundles are amazing. I might only want one game in the bundle but at the price, the game is already cheap and i get other similar free games. If i really want a game and had to buy now, i always check humblebundle stores before steam. They usually have some kind of discount at that moment.

Date of experience: February 16, 2018
GB
2 reviews
1 helpful vote
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Love it
April 8, 2017

This is a really good site to get cheep games, tons of companies have got involved over the years and my collection is huge and packed full of great titles.
Cheepest games online.

Date of experience: April 7, 2017
GB
1 review
2 helpful votes
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Frauds
March 15, 2017

Similar to previous review. Refunds for links that do not work are impossible. Very poor customer service. Will never use these cowboys again

Date of experience: March 15, 2017
Finland
11 reviews
10 helpful votes
Follow Lauri I.
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I've bought a lot of great stuff from here at a really affordable price. You can usually get 5-10 games for about 6.5$. A lot of them are quality games with price tags a lot higher than the sum you pay for the whole bunch.

Highly recommended especially for students and families who look to try something new, save money and get more for their money. It is also a good idea to use metacritic or similar site to check what kind of reviews the games have gotten and see if they are something you might enjoy.

If only HumbleBundle had existed when i was a kid...

Date of experience: February 13, 2016
Canada
1 review
4 helpful votes
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Ok so I purchase a game from this site, asked for help from tech support, did not receive a response till three or so days later and when I did receive a response it was an automated one or a form response, that only requires you to fill the blanks and personalize the letter. Nonetheless I am unhappy, have not had my issue resolved, the site and it's partner site "Steam," continue to fail on delivery of a paid purchase in which. I'd simply like a refund and be on my way. Still it comes down to this discourse, "It appears that all of our support ninjas are still busy fighting bad guys. We are working as hard as we can to get to your request. Hang tight and you should receive a reply soon."

Seriously!? We've gone down this path already and i'm frustrated with your turn of service... issue an acknowledgement of refund and turn over the funds. Stop sending me this form letter that continues to tell me, "Wait." I would like my money back, please do so, period.

Date of experience: November 28, 2015
California
2 reviews
27 helpful votes
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I have never actually bought anything from this site but let me tell you... The customer service is amazing! You may ask "If she hasn't bought anything, how can she know if the customer service is amazing?!?" Well, it all began when some jerk stole my debit card information. They then proceeded to purchase $240 worth of merchandise from humblebundle. Which is ALOT of money for a poor college student! The site showed up on my bank statement and I was infuriated! So I emailed them because they had not phone number to call and someone promptly responded on the next business day. I let them know that my card information had been stolen and used to purchase something from their site. Within 3 days (with emails promptly responded to) they informed me that it did look like fraudulent activity and promptly refunded money to me. I was so relieved! Thank you so much humble bundle!

Date of experience: January 30, 2015