Huel

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Virginia
48 reviews
219 helpful votes
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Returns are impossible
August 29, 2023

The powder is awful, but the "Hot and Savory" bags of "food" are just ghastly. Even worse than the products is the customer service. They responded to an e-mail from me about shipping (before I ordered) within two hours. After I tried the stuff, which made me gag, I sent several e-mails about returning it. I never received a response. It's painfully obvious that they'll reply to you if it will score them an order but WILL NOT REPLY when you need help getting your money back. Go ahead: TRY to find information on their website about how to return products. There are no instructions and no address for shipping returns. There's only a suggestion to e-mail them, and they WILL NOT RESPOND. I ended up throwing away all the products, which were inedible. $160 down the toilet. Take your chances only if you enjoy being abused and ripped off. You'll never get another dime from me, Huel, and I'll be sure to trash your company if it ever comes up in conversation.

Date of experience: August 29, 2023
Philippines
3 reviews
3 helpful votes
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Healthy yummy foods
March 1, 2020

Huel foods are so good and their delivery is so fast. Huel is also good for vegetarian they have a lot of choices to pick too. I highly recommend this guyssss ;)

Date of experience: February 29, 2020