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Howly

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Howly is a platform that connects you with verified experts in various fields.
Our professionals are here to provide reliable solutions to your everyday problems.

💻 24/7 Tech Support: Experts available day or night, whenever you need help.
⚡ Quick Solutions: Get connected to a tech specialist in minutes for instant assistance.
🔄 Unlimited Consultations: Solve unlimited issues under one subscription – ask us anything, anytime.
Every day we do our best to keep you satisfied with our service.

For any questions or assistance, don't hesitate to contact our customer support team at [email protected] or 1 (833) 784-4045


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Howly Reviews Summary

Howly has a rating of 4.6 stars from 419 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Howly most frequently mention clear instructions, right questions and smart home. Howly ranks 3rd among Question And Answer sites.

This company responds to reviews on average within 0 days

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South Carolina
1 review
0 helpful votes
Follow Stephanie H.
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Helpful phone advice
June 26, 2025

They even gave me recommendations on which smartphone to buy based on my actual needs – not just suggesting the latest or priciest model. That kind of thoughtful, unbiased support is hard to find.

Date of experience: June 26, 2025
Howly S. Howly Rep
9 months ago

Hello Stephanie,

Thank you so much for your thoughtful feedback! We're thrilled to hear that our team could provide you with recommendations tailored to your real needs. We believe in practical, unbiased support, and it means a lot to know that it made a difference for you.
If you ever have more questions or need assistance, feel free to reach out anytime!

Best,
Tom, Howly Support
[email protected] or +1 833 784 4045

North Carolina
1 review
0 helpful votes
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Antivirus setup help
June 25, 2025

I didn't know the best way to install antivirus software and didn't want to risk doing it wrong. The expert patiently walked me through each step, made sure I understood, and helped me complete it safely.

Date of experience: June 15, 2025
Howly S. Howly Rep
9 months ago

Hello, Donnie!

We're happy to hear that our expert was able to support you through the installation process and help you feel secure along the way. Clear, patient guidance is something we take pride in, and we're glad it made a difference for you.

Best regards,
Tom, Howly Support
[email protected] or +1 833 784 4045

Canada
1 review
0 helpful votes
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Understood me quickly
June 25, 2025

Even when I had trouble describing what was wrong, the expert was able to figure it out quickly by asking the right questions. They were calm and efficient, and solved the issue without any fuss.

Date of experience: June 17, 2025
Howly S. Howly Rep
9 months ago

Hello, Barbara!

Thank you for your feedback! We're glad to hear that you felt supported throughout the process. It's great that our expert could pinpoint the issue so efficiently and guide you through the solution with clarity and care.

Best,
Jerry, Howly Support
[email protected] or +1 833 784 4045

Virginia
1 review
0 helpful votes
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Smart home support
June 25, 2025

I didn't think they'd be able to help with smart home gear, but they did a fantastic job. Everything now works smoothly, and daily tasks feel a lot easier.

Date of experience: June 25, 2025
Howly S. Howly Rep
9 months ago

Hello Rebecca,

Thank you for your wonderful feedback! We're thrilled to hear that we could help with your smart home gear and make daily tasks easier for you. If you ever need assistance again, we're always here to support you!

Best,
Tom, Howly Support
[email protected] or +1 833 784 4045

Virginia
1 review
0 helpful votes
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Great late-night help
June 24, 2025

I was pleasantly surprised by how available they are. I've messaged them late at night more than once, and still got fast, thoughtful responses. Having that kind of access is incredibly valuable.

Date of experience: June 24, 2025
Howly S. Howly Rep
9 months ago

Hello, Lina!

Thank you for your wonderful feedback! We're so glad to hear that our team has been available to assist you even late at night. We strive to provide fast and thoughtful responses whenever you need help, and we're happy to know that it's been valuable for you. If you need any further assistance, feel free to reach out anytime!

Best,
Tom, Howly Support
[email protected] or +1 833 784 4045

GB
1 review
0 helpful votes
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It was aspeedfy reply from the Howly team buy am awaiting the outcome that I will receive my Car Insurance Certificate

Date of experience: June 24, 2025
Howly S. Howly Rep
9 months ago

Hello, Peter!

Thank you for your feedback! We're glad to hear that you received a quick reply from our team. We understand how important it is to get your car insurance certificate, and we're here to help you with any updates or assistance you may need. Feel free to reach out anytime!

Best,
Tom, Howly Support
[email protected] or +1 833 784 4045

Virginia
1 review
0 helpful votes
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Private and secure chats
June 24, 2025

One of the first things that gave me real confidence in the service was learning that all conversations are completely private. That's so important when you're dealing with sensitive personal information or account issues. It's reassuring to know you can trust the platform.

Date of experience: June 24, 2025
Howly S. Howly Rep
9 months ago

Hello, Rachel!

Thank you for sharing your feedback! We're so glad to hear that the privacy of our service gave you confidence. We take the security of your personal information very seriously, and it's great to know that this is something you value. If you need any further assistance or have more questions, feel free to reach out anytime!

Best,
Tom, Howly Support
[email protected] or +1 833 784 4045

Virginia
1 review
0 helpful votes
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Wi-Fi setup made easy
June 24, 2025

Thanks to their help, I was even able to set up Wi-Fi at home on my own, something I never thought I'd manage. The expert walked me through every step, and it worked perfectly.

Date of experience: June 24, 2025
Howly S. Howly Rep
9 months ago

Hello Terry,

Thank you for your feedback. We're thrilled to hear that you were able to set up Wi-Fi at home with our expert's guidance! It's great to know that the step-by-step support made the process easier for you.

If you need any further assistance, we're always here to help.

Best,
Anne, Howly Support
[email protected] or +1 833 784 4045

Virginia
1 review
0 helpful votes
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Personalised guidance
June 23, 2025

One thing I really like is how the experts don't just send generic instructions. They take the time to ask questions, understand your issue properly, and then walk you through a personalised solution. It feels like chatting with someone who genuinely wants to help.

Date of experience: June 23, 2025
Howly S. Howly Rep
9 months ago

Hello, Mary!

Thank you for your wonderful feedback! We're thrilled to hear that you appreciate our team's personalized approach to solving your issues. We always aim to offer tailored support and make sure you feel genuinely assisted. If you need any further help or have more questions, feel free to reach out anytime!

Best,
Tom, Howly Support
[email protected] or +1 833 784 4045

GB
1 review
0 helpful votes
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Very helpful
June 23, 2025

I am 90 years old and not very computer savvy. However Mary's instructions were very clear and helpful in resolving the lack of downloading software for my out of date camcorder

Date of experience: June 23, 2025
Howly S. Howly Rep
9 months ago

Hello Michael,

Thank you for your feedback. We're so glad to hear that Mary's instructions were clear and helpful in resolving the issue with your camcorder. It's great to know that we could assist you, no matter your level of tech experience.

If you need any further assistance, we're always here to help.

Best,
Anne, Howly Support
[email protected] or +44 7479 270294

Virginia
1 review
0 helpful votes
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Totally worth it
June 23, 2025

The subscription has definitely been worth it. I've reached out over ten times in just one month and every time got fast, effective support.

Date of experience: June 23, 2025
Howly S. Howly Rep
9 months ago

Hello Jai,

Thank you for your feedback. We're so glad to hear that the subscription has been worth it for you and that you've consistently received fast and effective support.

If you need any further assistance, we're here to help.

Best,
Anne, Howly Support
[email protected] or +1 833 784 4045

Florida
1 review
0 helpful votes
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I 've had a subscription for PureFlix streaming for 2 weeks. Installing on my iPhone Roku app went smoothly using my Roku account email and password. When I tried to add PureFlix to my Roku app for my TV I ran into a technical roadblock. Regardless of my attempts of using my Roku email and password Roku kept saying I didn't have an account or my password was wrong. Yes, over the past two weeks I said many bad words. The problem was solved with some excellent technical help.

Date of experience: June 21, 2025
Howly S. Howly Rep
9 months ago

Hello Dale,

Thank you for sharing your experience! We're glad to hear that despite the initial challenges, our technical team was able to help you resolve the Roku account issue smoothly. Your patience and persistence really paid off! If you ever need further assistance, feel free to reach out.

Best,
Anne, Howly Support
[email protected] or +1 833 784 4045

GB
1 review
0 helpful votes
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Sense at last
June 20, 2025

Not user friendly seller and eBay complex options I was relieved finally to get clear rapid assistance

Date of experience: June 20, 2025
Howly S. Howly Rep
9 months ago

Hello James,

Thank you for your feedback. We're glad we could provide you with clear and rapid assistance despite the complexities you faced. If you need any further support, please don't hesitate to reach out.

Best,
Tom, Howly Support
[email protected] or +44 7700 174689

Virginia
1 review
0 helpful votes
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Chat fits my routine
June 20, 2025

The chat format is ideal for my schedule. I can ask a question, go do something else, and come back later to find a helpful reply waiting. It's flexible and fits perfectly into a busy day.

Date of experience: June 20, 2025
Howly S. Howly Rep
9 months ago

Hello Carol,

Thank you for your thoughtful feedback! We're so pleased to hear that the chat format works well with your schedule and helps you stay productive throughout the day. Flexibility is one of our priorities, and it's great to know it's making a difference for you.
If you ever need anything, feel free to reach out anytime!

Best,
Tom, Howly Support
[email protected] or +1 833 784 4045

GB
1 review
0 helpful votes
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Excellent, very patient and helpful. As I am 95 I realise am not too good at explaining my problems clearly but I was treated with great courtesy all the time. Thank you very much.

Date of experience: June 19, 2025
Howly S. Howly Rep
9 months ago

Hello, Veronica!

Thank you so much for your kind feedback! We're delighted to hear that our team was able to assist you patiently and courteously. It's always our priority to provide clear and helpful support. If you need any further assistance, please feel free to reach out anytime.

Best,
Tom, Howly Support
[email protected] or +1 833 784 4045

Georgia
1 review
0 helpful votes
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Impressed on day one
June 19, 2025

On my very first day using Howly, I ended up asking for help four different times – and got a clear, useful response every time. I was genuinely impressed by how consistent and fast the support was.

Date of experience: June 19, 2025
Howly S. Howly Rep
9 months ago

Hello, Jose!

We truly appreciate your kind words! It's fantastic to know that our team provided consistent and fast support throughout your first day with us. If you ever have any more questions or need further help, we're always here for you!

Best,
Anne, Howly Support
[email protected] or +1 833 784 4045

Canada
1 review
0 helpful votes
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No question too basic
June 18, 2025

What I really appreciate is that you can ask absolutely anything – even questions you might think are too basic – and the experts never make you feel silly. They're kind, respectful, and explain everything clearly.

Date of experience: June 18, 2025
Howly S. Howly Rep
9 months ago

Hello, Don!

Thank you so much for your wonderful feedback! We're so glad to hear that our team was able to help you feel comfortable asking any questions, no matter how basic they may seem. We pride ourselves on being kind, respectful, and clear in our explanations.

Best,
Tom, Howly Support
[email protected] or +1 833 784 4045

Massachusetts
1 review
0 helpful votes
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Hooray for real people!
June 18, 2025

I was so confused trying to solve this problem of taping TV shows on my new smart TV. And I was rewarded by having a real person help me in just minutes. Thanks so much for helping me feel as though I have come out on top, only with your help, of course.

Date of experience: June 18, 2025
Howly S. Howly Rep
9 months ago

Hello, Linda!

We truly appreciate your kind words! It's fantastic to know that our support team was able to guide you through the process and help you resolve the issue with your TV. If you need any more assistance or have other questions, we're always here to help!

Best,
Anne, Howly Support
[email protected] or +1 833 784 4045

GB
1 review
0 helpful votes
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Problem finding my order
June 18, 2025

Contacted Howly regarding my order. As I never received a delivery date. The contact was very helpful, patiient & kind

Date of experience: June 18, 2025
Howly S. Howly Rep
9 months ago

Hello Gerry,

Thank you for your warm feedback! We're glad to know that our team was helpful, patient, and kind during your support experience. If you ever have more questions or need assistance, don't hesitate to get in touch.

Best,
Tom, Howly Support
[email protected] or +44 7700 174689

Indiana
1 review
0 helpful votes
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Experts are so patient
June 17, 2025

What really sets Howly apart is how incredibly patient their team is. Even when I repeated myself or asked the same thing more than once, they remained calm, friendly, and helpful throughout. You never feel rushed or like you're being a burden.

Date of experience: June 7, 2025
Howly S. Howly Rep
9 months ago

Hello Jessica,

Thank you for your feedback. We're thrilled to hear that our team's patience and support made a difference in your experience. We strive to make sure every customer feels heard and valued, no matter how many questions you have.

If you need any further assistance, we're here to help.

Best,
Anne, Howly Support
[email protected] or +1 833 784 4045