Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Hostwinds has established a strong reputation for affordability and high-quality web hosting services, with many customers praising their user-friendly interface and exceptional customer support. The company is noted for its reliable uptime and prompt technical assistance, fostering a sense of customer satisfaction and loyalty. However, some users have reported issues with slow web interfaces and occasional latency, indicating room for improvement in performance consistency. Overall, the feedback reflects a positive sentiment towards Hostwinds, with customers valuing their commitment to service and support despite minor operational challenges.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Awesome top-notch hosting is available from them.
Support has to be one of the best around. You can get someone on the line almost immediately.
Im no website expert and often require the utmost patient & professional support. Hostwinds has pleasantly surprised me with their level of personalized, prompt customer support. I am blown away to be treated like they care about providing answers to my complete satisfaction. All I can say is thank you!
I had some issues with redirecting my domain while maintaining my email and hosting services with Hostwinds. All of their support personnel are amazing. They are knowledgeable, kind and helpful. No matter what my concerns have been throughout my three months with them, I have always received the best customer support ever. My thanks to all that are there to provide excellent service.
Great, thanks for all their help! SSH is indeed working now. I'm going to keep an eye on the webmail panel for both IP addresses. I am very pleased with the service and the technical support is awesome; timely, polite, and comprehension is amazing!... As I expand my business I will definitely be using Hostwinds!
Thank you for such great service!
Hostwinds support is pure awesomeness.
First, they migrated my websites and apps from my old host, then they installed the needed services/applications for my websites to work and went further by optimizing my server so my visitors don't experience slowness that usually happens when one migrates to another host. I feel that I will collaborate many years with this hosting provider. Keep up the great work, Hostwinds.
I have just recently taken the plunge and moved hosting company, something that has very defiantly not been done on a whim! I have spent months looking at alternatives and finally chose HostWinds. As an IT Director, this has to be one of the best decisions I have ever made. The transition was made so easy by the staff, in particular Adam and Darren. I have nothing but praise for this company and wish that all of my other IT suppliers would take a leaf from their book. I never make a recommendation of service, but in the case of HostWinds I will make an exception. If you are still looking and pondering, ponder no more, these guys are so helpful.
Well done guys.
I am happy to remain a customer of this host! I've enjoyed exceptional tech support and have maintained reliability accordingly!
I want to say some more words of Hostwinds, it's a very well executed hosting company. If you are technical, they can help, if you are not technical, they can help! I like the way they provide their services.
I really get the impression that both tech guys really care about their customers and are always prepared to go that extra mile to ensure that hosting with them is a great experience. I love working with team! I always receive professional help and thanks to them there aren`t any bugs.
Hostwinds makes me feel confident that my website is in good (and reliable) hands!
Hostwinds offer really great services. I had been using their services for more than 3 months and was really happy with them.
Their VPS servers are offered for a cheap price. But the VPS servers work fast and are reliable. Servers respond fast, and ive never experienced down time. Features are very good and they increased everyone's bandwidth for free a while ago.
Highly recommend them.
I have always received excellent tech support the few times I needed to call. By far this is the best hosting service I have used.
Ive been with hostwinds now for a couple of months after having hosting accounts with larger companies. I can say without reservation that hostwinds have been and remain to be the best hosting company Ive used. I have 2 accounts with this host at the moment and should I ever require another, or an increase in one of my packages I know that obtaining these will be a pain free process. Servers are extremely reliable, site speed is great and support is 1st class, combine all that with great pricing and I cant recommend them highly enough!
During my experience i worked with more than several hosting companies, couple of them even bragging about the level of support they do offer.
HostWinds, is outclassing them all by mile.
Thank you very much for being here for us :).
Their free migration service is a real bonus, freeing up my time to do other things whilst they migrate my current websites across to their servers. Hostwinds are so good at what they do I felt compelled to write this testimonial, which doesn't happen often. Well done to the entire Hostwinds.com team. Keep doing what you're doing and I will remain a customer for life.
Their technical support is really great, fast and efficient. I am very pleased with their services and I highly recommend them to any webmaster who are interested in getting quality services.
Value amazing. As everyone probably knows already, hostwinds.com has the cheapest for everything most of the time. I signed up my Economy web hosting through an affiliate link and it only costed me $5/mo. For the first year!
I'll start with price - it their weakest point, too high in such highly competitive market.
However their service is reliable and decent, you will get all needed features, useful soft and high uptime with your account. Support is also available for all the time and you are free to ask them any question anytime. Overall they deserve 4/5 but I see they have potential to improve their ranks.
I'd like to voice my appreciation to hostwinds Support Staff. Almost all the time the answers come fast and on target and in a friendly manner. When there's confusion, the guys are still conscientious and solid!
I was really impressed by service quality of Hostwinds.
My websites and databases are performing fast and stable.
Support guys can help with even dumbest question in a polite manner.
Price is reasonable and I am thankful for their cool service.
So far, I've never encountered any problems with this except for that one single time where there was a downtime which was immediately resolved in a matter of 27 minutes. I believe hostwinds will be my last web host.
They have manage to keep my site running smoothly even when it has grown 5 times bigger than it was with the previous hosts and I must say: always with excellent service and response times.
I will continue using hostwinds if they behave in such a good way providing me with quality hosting services.
Answer: They are a legit company but with scammy business practices
Answer: Hostwinds does offer global hosting services worldwide as long as they are used for lawful purposes and not part of a US sanction.
Answer: Customer support is easy, and we offer 24/7 communication in multiple ways. Communicate with our Live Chat agents instantly by visiting our webpage and opening our chat window. Upon doing so, you will immediately communicate with an agent to help answer any questions or help direct your concern to the correct department efficiently. Our other departments, such as billing and technical support, can be communicated with by creating a ticket within our ticketing system at any time.
Answer: Hello, Thank you for reaching out to Hostwinds. We provide web hosting services from Shared Hosting (for individual or small business sites) to VPS Hosting for both Linux & Windows. We also offer Reseller Hosting services wherein you are able to sell Hostwinds' hosting services while our technicians take care of the technical matters. If you have any further questions about what services we offer, please feel welcome to reach out to our support team anytime 24/7/365 either via Live Chat (www.Hostwinds.com) or phone (888-404-1279). Reaching out to them will be the best way to receive answers to your questions regarding our hosting services.\ We hope you have a wonderful day! Kind regards, The Hostwinds Team
Hostwinds is proud to be one of the best web and cloud hosting providers on the market. We stand out from the rest by providing reward-winning 24/7 support, fast hosting, dependable services, and affordable pricing worldwide. Our customers remain happy at Hostwinds, knowing their needs are cared for and in trustworthy hands.
Join our incredible hosting family today!
Gain trust and grow your business with customer reviews.
Claim your free account
Gain trust and grow your business with customer reviews.
Claim your free account