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HostwindsReviews 675

3.7

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Hostwinds Reviews Summary

Hostwinds has established a strong reputation for affordability and high-quality web hosting services, with many customers praising their user-friendly interface and exceptional customer support. The company is noted for its reliable uptime and prompt technical assistance, fostering a sense of customer satisfaction and loyalty. However, some users have reported issues with slow web interfaces and occasional latency, indicating room for improvement in performance consistency. Overall, the feedback reflects a positive sentiment towards Hostwinds, with customers valuing their commitment to service and support despite minor operational challenges.

This summary is generated by AI, based on text from customer reviews

service
303
value
544
shipping
104
returns
31
quality
555

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6,920 reviews

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Portugal
1 review
0 helpful votes
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Great VPS hosting service
March 7, 2020

Very pleased with the service. I bought also the SQL service and the installation was swift.

The only minus was that I expected the discount throughout the contract, but it is only for the subscription price. It is not clear on the site

Hostwinds attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 7, 2020
Georgia
1 review
0 helpful votes
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I have used Hostwinds for about 5 months now for my personal website, and it has been great. Reliable uptime (99.9% guarantee), and decent customer support (works 24/7 and really helpful) on several occasions when I've had trouble with my site.

Date of experience: March 4, 2020
Peter H. — Hostwinds Rep
over a year old

Thank you very much for taking the time to write this thoughtful review! We hope you have a fantastic week!

Florida
1 review
0 helpful votes
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I've been with many hosting providers and have never found a host that offers the service and support I get from Hostwinds Web Host! Uptime and Speed have been superb. I like this host. They have live chat to help if you get stuck... and they seem to be available almost all the time.

Date of experience: March 3, 2020
Morocco
1 review
0 helpful votes
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Amazing
March 3, 2020

The support is great fast tor respond and right to the point

Date of experience: March 2, 2020
Peter H. — Hostwinds Rep
over a year old

Thank you so much! We are so glad to know you had a great experience with our support team! Please let us know if you need anything at all moving forward!

Louisiana
1 review
0 helpful votes
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Great Experience
March 1, 2020

I signed up for the "Windows" VPS Managed services and it's been a few days and the service is working GREAT! And since I got the service I only had to contact support and they fixed my server and setup my backup add-on which didn't take long at all. So if you want my opinion the help and service is GREAT! And I will surely recommend them.

Date of experience: March 1, 2020
Peter H. — Hostwinds Rep
over a year old

Wow, this review made our day! Thank you very much for taking the time to write this comprehensive overview of your hosting experience with us. Please feel welcome to reach out to us anytime 24/7/365 if you need any assistance at all moving forward. We are always here for you. Have a wonderful day!

GB
1 review
0 helpful votes
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I give Hostwinds a 5 stars rate. It's an amazing and trustable company.
They know how to run their services in a webmaster-friendly manner. Their servers have neither glitches, nor outages.

Date of experience: February 19, 2020
Peter H. — Hostwinds Rep
over a year old

Wow, thank you very much for taking the time to write this thoughtful review! You made our day! We are absolutely thrilled you are enjoying your hosting experience. Please feel welcome to reach out to us anytime 24/7/365 if you need any assistance at all moving forward. Have a great week!

North Carolina
1 review
10 helpful votes
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Great so far!
February 12, 2020
Updated review

It was very easy to purchase hosting at a great introductory rate, and the yearly renewal rate is still extremely competitive. I was previously with another host for the past two years and so already had my domain and website built. Hostwing's technical staff was extremely fast in getting my site migrated and making sure I stayed online the whole time! I expect this time next year I'll be happy to renew!

Date of experience: February 12, 2020
Peter H. — Hostwinds Rep
over a year old

Thank you so much for this thoughtful and thorough review! We are elated to know that you are having a great hosting experience! Please let us know if you need any help at all moving forward. Have a good one!


Reviews of excellent reliability and speed, and good...
February 11, 2020
Previous review

Reviews of excellent reliability and speed, and good suite of options.

Date of experience: February 11, 2020
Romania
1 review
0 helpful votes
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Review
February 7, 2020
Updated review

The chat Guy really helped me, but The billing departament works only 9 hours a day which made me wait like 10 hours until my domain was live

Hostwinds attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 7, 2020

Review
February 7, 2020
Previous review

The chat Guy really helped me, but The billing departament works only 9 hours a day which made me wait like 10 hours until my domain was live

Date of experience: February 7, 2020
Ireland
1 review
0 helpful votes
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A very quick VPS set up
February 3, 2020

I bought a VPS plan and received my ordered server ready to use very quick. The control panel is intuitive. And the price seems be afordable as well.

Date of experience: February 3, 2020
Peter H. — Hostwinds Rep
over a year old

Our team is elated to know you are enjoying our services and pricing! Thank you for this review!

GB
1 review
0 helpful votes
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The best products along with the very best customer service - you get the whole package and super fast servers - will not use anybody else - amazing guys - keep up the good work :)

Date of experience: January 31, 2020
Florida
1 review
0 helpful votes
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I can honestly say that they offer the best service, hands down, that I've ever experienced. There really isn't anything not to like.
The price is right, the customer service is lightning fast and they actually have people that know what they're talking about. Think you should try them.

Date of experience: January 22, 2020
Peter H. — Hostwinds Rep
over a year old

Wow, thank you for this amazing review! We appreciate you so much, and we appreciate you taking the time to write this review. Please feel welcome to reach out to our support team anytime 24/7/365 if you need help with anything at all moving forward. Have a phenomenal week!

Italy
1 review
1 helpful vote
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Avoid hostwinds
February 20, 2020

This is my first bad review about hosting. On December 14,2019, I ordered a vpn plan from hostwinds. From the beginning there was a problem because I ordered a server from the Netherlands and got from the USA.
On the same day I bought 2 other hosting one from Hostinger and one Cloudways in order to check which hosting would be the best for my online store. Hostwinds were definitely the worst. The next day I sent a request to delete the hosting. I didn't log in to the client area anymore and I was convinced that hosting was deleted as per my request.
After a month I was charged again for the next month. I have requested a refund. I received that a month earlier they sent me an email that I have to confirm the request to cancel hosting again (unfortunately the email went into spam).
I sent them three more requests and confirm that I want to terminate hosting and ask to erase all my personal and paypal data from their system. On one query I got the answer that the request is incomplete and on 2 other support tickets I didn't get the answer and the tickets are on hold. To date, I have not received any refund. And the worst thing is that they still have access to my payment details and I'm afraid that again next month they will be charged for hosting costs. Avoid Hostwind

Hostwinds attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 20, 2020
TZ
1 review
0 helpful votes
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HOSTING
January 16, 2020

I'm new here let me check and I'll come with feedback

Date of experience: January 16, 2020
Singapore
1 review
0 helpful votes
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I am 100% satisfied Hostwinds customer. Recommend Hostwinds provider. I was looking for a host with stable servers. I found Hostwinds SSD web host with RAID 10 via google search. I have never had a problem they couldn't fix, and fast. Personally I really enjoy my experience dealing with them. Great network uptime! I don't think I will ever leave.

Date of experience: January 9, 2020
Washington
1 review
0 helpful votes
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Fast Setup and stable VPS
January 7, 2020

At first I was skeptical ordering a VPS but now I see that you guys have a good service quality.
Thanks for the support and easy set up.

Date of experience: January 7, 2020
Peter H. — Hostwinds Rep
over a year old

Our team is elated to know you are enjoying our hosting and support! Thank you for taking the time to write this review. Please don't hesitate to reach out to us if you need help with anything in the future!

India
2 reviews
1 helpful vote
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I bought their managed VPS Plans and asked them to set up WordPress with LEMP but they haven't installed NGINX due to which website was almost down for 24 hours then I decided to downgrade from Managed VPS to Unmanaged VPS lack of
Support expertise. I checked available upgrade options on their panel which generated an invoice which I haven't paid as I never wanted to make any other payment to them but they pulled the $109.33 without my permissions and when I asked the refund they said Refund is not possible.

Services are good enough you get a quick response from Level 1 Support but rest of other things are totally mess.

Hostwinds attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 4, 2020
Albania
1 review
0 helpful votes
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Hello everyone, I came here not to waste time writing that "hostwind" is good hosting, but I feel obliged to truly recommend you, a wonderful support, at all the time readily available and helpful, at all the time I have been very annoyed that I do not have much experience, but they are wonderful in helping. 5 stars deserve it.

Date of experience: December 30, 2019
Minnesota
1 review
0 helpful votes
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So far, so good.
December 22, 2019
Updated review

Initial VPS hosting order when smoothly. The Chat person didn't know how to add 2nd IP address to order, but it was in the on-line form (I just hadn't noticed).

Date of experience: December 22, 2019

Initial VPS hosting order when smoothly
December 21, 2019
Previous review

Initial VPS hosting order when smoothly. The Chat person didn't know how to add 2nd IP address to order, but it was in the on-line form (I just hadn't noticed).

Date of experience: December 21, 2019
Florida
1 review
0 helpful votes
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My two sites have been on one of Hostwinds provider's servers for over a year now. Taking advantage of the opportunity can say that I'm happy using their SSD hosting services. They have the online support option which is great but sending them a mail is often better and they will reply within one hour if not a half hour and they'll fix your problem fast!

Date of experience: December 12, 2019
Canada
1 review
0 helpful votes
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I am extremely pleased with Hostwinds. I am only semi-literate on most tech issues, but their instantly available live support have helped me immensely. Any hosting company can brag about their uptime and reliability, but these people really deliver the goods. Their pricing is a great value.

Date of experience: December 11, 2019

From the business

Hostwinds is proud to be one of the best web and cloud hosting providers on the market. We stand out from the rest by providing reward-winning 24/7 support, fast hosting, dependable services, and affordable pricing worldwide. Our customers remain happy at Hostwinds, knowing their needs are cared for and in trustworthy hands.

Join our incredible hosting family today!


hostwinds.com
Founded in 2009
Seattle, WA, United States