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Homes.com has a rating of 2.8 stars from 4,139 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Homes.com most frequently mention month contract, complete waste and contact information. Homes.com ranks 5th among Real Estate sites.
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Always good customer service! Charles Hopkins is the best too!
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Chris was super helpful. Took his time and walked me right through the process.
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Was a pretty smooth and seamless on-boarding process. George handled my questions, interruptions and changes in direction throughout the call, extremely well.
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All the representatives I have dealt with have been very professional and helpful. They have truly conveyed a sense that they are concerned about my success!
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Based on my service on November 26,2019 The Service Rep was helpful and patient with setting up the home dashboard and understanding my frustration thank you to him
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Customer service is excellent, the 2 leads I have received not so much.
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She was friendly, answered all of my questions in a clear and concise manner.
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Customer service that was provided by Trina Pryor was excellent Jury still out about the return on investment
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Love speaking with Eugene, he was very helpful and knowledgeable in dealing with your service. I no doubt will be recommending your company to other agents looking for a lead system.
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John was very helpful signing me with the Homes.com with a zip code I was on the waiting list for.
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Im client since august and I have 7 leads its that a good deal?
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Destinee was extremely transparent and polite. She was able to answer most of my questions and made sure to take her time to ask others when the answer wasn't clear. Looking forward to working together. Thank you!
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I have a lead account with your company and would like to cancel. I have not closed any leads from Homes.com. I can no longer pay for this service. Please cancel.
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I enjoyed my conversation with Johnnie today. He was very professional and I look forward to working with him.
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Made it super simple also went into detail where asked.
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Great service right to the point is what I like!
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Katrina is simply awesome and very convincing. Her product knowledge is superb and willing to go that extra mile to make it work. It is a pleasure to work with her.
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Johnnie, was awesome. I probably wouldn't have entertain him, had it not been for his personality and energy. I loved that he made sure I understood everything, and was patient when I asked a question. He is great for this job. His voice and energy makes you want to listen.
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Lonnie was great. Direct and listen to what I was wanting to do.
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Lonnie was calm and listened to my concerns and then addressed them one by one and was able to solve some of the issues I was having
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Answer: Like any lead generation campaign, you will get the leads as described in the contracts they provide, but a lead does not mean a sale. It is up to the you to close the sale on leads that come in.
Answer: Good afternoon, Kay. Homes.com receives foreclosure listings from a third-party partner. Is your concern that your home should not be listed under that category? If so, please reach out to our Customer Service team to assist you with the removal process (866-774-2947).
Answer: We apologize for your frustrations, Marco. If you could please call the Homes.com Customer Service department at 866-774-2947 to speak with one of our friendly account managers, he/she would be able to assist you with your concerns.
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