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Homes.com

2.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Homes.com Reviews Summary

Homes.com has a rating of 2.8 stars from 4,139 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Homes.com most frequently mention month contract, complete waste and contact information. Homes.com ranks 5th among Real Estate sites.

service
32
value
13
quality
15

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1 review
0 helpful votes
Follow Carrie K.
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Always good customer service! Charles Hopkins is the best too!
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Date of experience: April 21, 2020
1 review
0 helpful votes
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Chris was super helpful
November 25, 2019

Chris was super helpful. Took his time and walked me right through the process.
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Date of experience: April 21, 2020
1 review
0 helpful votes
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Was a pretty smooth and seamless on-boarding process. George handled my questions, interruptions and changes in direction throughout the call, extremely well.
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Date of experience: April 21, 2020
1 review
0 helpful votes
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All the representatives I have dealt with have been very professional and helpful. They have truly conveyed a sense that they are concerned about my success!
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Date of experience: April 21, 2020
1 review
0 helpful votes
Follow Angelica D.
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Based on my service on November 26,2019 The Service Rep was helpful and patient with setting up the home dashboard and understanding my frustration thank you to him
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Date of experience: April 21, 2020
1 review
0 helpful votes
Follow Laticia X.
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Customer service is excellent, the 2 leads I have received not so much.
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Date of experience: April 21, 2020
1 review
0 helpful votes
Follow Rick M.
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She was friendly, answered all of my questions in a clear and concise manner.
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Date of experience: April 21, 2020
1 review
0 helpful votes
Follow Fernando D.
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Customer service that was provided by Trina Pryor was excellent Jury still out about the return on investment
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Date of experience: April 21, 2020
1 review
0 helpful votes
Follow Jay W.
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Love speaking with Eugene, he was very helpful and knowledgeable in dealing with your service. I no doubt will be recommending your company to other agents looking for a lead system.
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Date of experience: April 21, 2020
1 review
0 helpful votes
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John was very helpful signing me with the Homes.com with a zip code I was on the waiting list for.
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Date of experience: April 21, 2020
1 review
0 helpful votes
Follow claudia W.
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Im client since august and I have 7 leads its that a good deal?
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Date of experience: April 21, 2020
1 review
0 helpful votes
Follow Paulo P.
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Destinee was extremely transparent and polite. She was able to answer most of my questions and made sure to take her time to ask others when the answer wasn't clear. Looking forward to working together. Thank you!
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Date of experience: April 21, 2020
1 review
0 helpful votes
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I have a lead account with your company and would like to cancel. I have not closed any leads from Homes.com. I can no longer pay for this service. Please cancel.
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Date of experience: April 21, 2020
1 review
0 helpful votes
Follow Jahnah D.
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I enjoyed my conversation with Johnnie today. He was very professional and I look forward to working with him.
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Date of experience: April 21, 2020
1 review
0 helpful votes
Follow Will P.
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Made it super simple also went into detail where asked.
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Date of experience: April 21, 2020
1 review
0 helpful votes
Follow Tonya C.
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Great service right to the point is what I like!
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Date of experience: April 21, 2020
1 review
0 helpful votes
Follow Vijoy R.
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Katrina is simply awesome and very convincing. Her product knowledge is superb and willing to go that extra mile to make it work. It is a pleasure to work with her.
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Date of experience: April 21, 2020
2 reviews
0 helpful votes
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Johnnie, was awesome
December 3, 2019

Johnnie, was awesome. I probably wouldn't have entertain him, had it not been for his personality and energy. I loved that he made sure I understood everything, and was patient when I asked a question. He is great for this job. His voice and energy makes you want to listen.
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Date of experience: April 21, 2020
1 review
0 helpful votes
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Lonnie was great
December 4, 2019

Lonnie was great. Direct and listen to what I was wanting to do.
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Date of experience: April 21, 2020
1 review
0 helpful votes
Follow Karen M.
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Lonnie was calm and listened to my concerns and then addressed them one by one and was able to solve some of the issues I was having
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Date of experience: April 21, 2020