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Homes.com has a rating of 2.8 stars from 4,139 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Homes.com most frequently mention month contract, complete waste and contact information. Homes.com ranks 5th among Real Estate sites.
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He wasn't able to help me but, he was friendly. I want to cancel my subscription due to no leads coming through I don't want a review I want it cancelled and a confirmation sent to me ASAP
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Chris was very professional, friendly, and warm! He was very helpful and I felt like he went above and beyond what was required of him. I can tell he has a great work ethic!
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I really don't think I have had any customers from your website to make a comment
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Respectful of my time and allowed me to process the opportunity at my own pace. Thank you
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The guy helped me fix my problem and it was done much faster than I anticipated. He even took the extra time to set up the profile for me and let me know when to access the account. It helped me and was able to complete the profile and talk to a rep about purchasing some lead generation.
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Katrina was extremely helpful, professional and knowledgeable.
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No problems. The information I gave him did not change from what you already had.
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Katrina was fantastic! She answered all my questions, kept working on helping me with a pricing concern, & was so enjoyable to talk with overall. She is an A++++++ worker... surely, she needs a raise!
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Cate was awesome! She was patient and really helped me understand. She was fun to interact with and you can tell she loves her job. Keep Cate!
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I am hoping things will improve as time goes by thank you!
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The person with whom I spoke took care of my issue in quick time and resolved the problem.
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Shalynn was very patient with me throughout the entire process. She also figured out what zip codes would best funnel leads my way which i greatly appreciate! I am looking forward to a successful business relationship with Shaylnn and Homes.com into the future.
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I had a good experience with Toni. She was filling in for Jamaal. I give customer service 5 stars. Products and services I give it 3 stars. Needs improvement.
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Really good experience and helpful to re-establish my routine.
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Website was missing from my dashboard menu, after a wait I was told it was my offices problem. My office looked into it and it was on your end in the first place.
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Kevin was so amazing professional and knew his product. He was patient with me and walked me through the website so that I can understand and utilize the product that I pay monthly for. After his teaching I felt completely knowledgeable of how to navigate through the system's. He was a pleasure to work with. Thank yiou
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Toni was very informative and helpful. I told him I was with a client and couldn't talk over the phone. Toni spent the next hour conversing by text and answered all of my questions. When we spoke over the phone he was professional and polite.
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I am not at all happy with your company as I have spent a great deal of money and have not received even one lead. I will not be renewing with you. I would not even give you a rating of 1 star but am forced to in order to complete your survey.
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Audwin was very knowledgeable and helpful in explaining the platform. He answered all of my questions thoroughly and was very pleasant and professional.
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All of the CSR's I have spoken with have been courteous and helpful.
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Answer: Like any lead generation campaign, you will get the leads as described in the contracts they provide, but a lead does not mean a sale. It is up to the you to close the sale on leads that come in.
Answer: Good afternoon, Kay. Homes.com receives foreclosure listings from a third-party partner. Is your concern that your home should not be listed under that category? If so, please reach out to our Customer Service team to assist you with the removal process (866-774-2947).
Answer: We apologize for your frustrations, Marco. If you could please call the Homes.com Customer Service department at 866-774-2947 to speak with one of our friendly account managers, he/she would be able to assist you with your concerns.
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