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Homes.com Reviews Summary
Homes.com has a rating of 2.8 stars from 4,139 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Homes.com most frequently mention month contract, complete waste and contact information. Homes.com ranks 5th among Real Estate sites.
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Roth was very helpful yesterday in solving my issue. However, I don't understand how my website was just lost for over a month. Somehow, and by someone, a change was made to the set-up, and my website was offline for all that time. Are there no checks to be sure that when changes are made, that the website is still functional and accessible? I've been a customer for over 20 years and would expect better service than this. www.caroledelbonis.com
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Chris has a professional preparedness and an excellent working knowledge of the homes.com platform.
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I'm ready to cancel subscription. He did a great job forwarding my call.
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Katrina was very professional, courteous and helpful
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Cindy was very personable and quite gracious about answering questions. She was concise but I never felt rushed. Enjoyable experience.
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Such a great experience to speak with Regina, she helped me to set up my account in a very efficient way!
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Unhappy with the fact that our account was missing some vital information to keep from attaching our listings. We have had your services since July and this was not corrected until yesterday.
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Toni provided excellent service and walked me through every step of the set up process.
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Raven is lightening fast to respond to my needs.
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Rico, was good to work with. Low pressure... I like that
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Both Frank Moran and Chris Bradbury have been wonderful at helping me understand the program and how to set up everything. I am frustrated with the lack of coordination between the bio section of my dashboard and the presentation section on Homes.com. It is being pursued by Jim and I hope to get good answers in the next few days.
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Customer Service is 5 Star! Im not sure about the product though, this is my 2nd run and unfortunately not 1 solitary lead after a month in a Strong zip per Homes.com matrix
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Wonderful to work with. Very professional and courteous which is rare these days in business.
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Jamie was highly professional and was patient when I needed to find the right credit card, get ready to withdraw from Zillow in order to proceed with Homes.com, and helped me to pick out the appropriate zip codes to concentrate on.
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Rico did what he said he was going to do and followed up.
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Excellent, professional and patient. Only suggestion for the website, login process: when requesting a change my pw link, be sure to let us know if we're not using the right username!
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He was so professional and so patient. Extremely helpful!
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Regina Joseph was extremely helpful. Thank you.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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