Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Homes.com

Homes.com

2.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Homes.com?
grey stargrey stargrey stargrey stargrey star

Homes.com Reviews Summary

Homes.com has a rating of 2.8 stars from 4,139 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Homes.com most frequently mention month contract, complete waste and contact information. Homes.com ranks 5th among Real Estate sites.

service
32
value
13
quality
15

We monitor reviews for authenticity

Massachusetts
1 review
0 helpful votes
Follow Ginger Y.
Unfollow Ginger Y.
Share Review
Report Review

Ryan Smith was great, he very informative & pleasant (not pushy).

Date of experience: May 21, 2020
South Carolina
1 review
0 helpful votes
Follow Kay H.
Unfollow Kay H.
Share Review
Report Review

Lynn is very personable, enjoyed working with her!

Date of experience: May 21, 2020
Pennsylvania
1 review
0 helpful votes
Follow Scott Y.
Unfollow Scott Y.
Share Review
Report Review

So far so good!
May 21, 2020

So far so good!

Date of experience: May 21, 2020
Missouri
1 review
0 helpful votes
Follow Deb L.
Unfollow Deb L.
Share Review
Report Review

Jamie was great
May 21, 2020

Jamie was great

Date of experience: May 21, 2020
Tennessee
2 reviews
0 helpful votes
Follow Lisa V.
Unfollow Lisa V.
Share Review
Report Review

Rep was awesome
May 21, 2020

Rep was awesome

Date of experience: May 21, 2020
South Carolina
1 review
0 helpful votes
Follow Carolyn T.
Unfollow Carolyn T.
Share Review
Report Review

William has been knowledgeable and helpful. I am looking forward to working together

Date of experience: May 21, 2020
Florida
1 review
0 helpful votes
Follow Brigitte D.
Unfollow Brigitte D.
Share Review
Report Review

Payment page too tiny to pay via iphone
Tiny initial box

Homes.com attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 21, 2020
Florida
2 reviews
0 helpful votes
Follow Kim G.
Unfollow Kim G.
Share Review
Report Review

The rate seems good, let see what the leads bring in.
Looking for quality leads.

Date of experience: May 21, 2020
Oregon
1 review
0 helpful votes
Follow Patrick B.
Unfollow Patrick B.
Share Review
Report Review

MAria did an excellent job of answering questions and making sure I understood what I am buying.

Date of experience: May 20, 2020
Florida
2 reviews
0 helpful votes
Follow Stacy T.
Unfollow Stacy T.
Share Review
Report Review

Lori was very helpful and took the time to answer all of my questions.

Date of experience: May 20, 2020
New Mexico
1 review
0 helpful votes
Follow Cynthia E.
Unfollow Cynthia E.
Share Review
Report Review

Great service from Yan
May 20, 2020

Great service from Yan. Looking forward to seeing how this can help my business grow.

Date of experience: May 20, 2020
Virginia
1 review
0 helpful votes
Follow Kelly G.
Unfollow Kelly G.
Share Review
Report Review

Great job communicating this deal - made the process easy - very friendly

Date of experience: May 20, 2020
Maryland
2 reviews
0 helpful votes
Follow Jeff X.
Unfollow Jeff X.
Share Review
Report Review

Great communication and explanations on the programs

Date of experience: May 20, 2020
Indiana
2 reviews
0 helpful votes
Follow Christopher Q.
Unfollow Christopher Q.
Share Review
Report Review

Excellent Customer Service
May 20, 2020

Paul helped me sign up for concierge service. He was through and followed up with email and made sure I understood everything and and was ready to use the service. I have had no problems with Homes.com. They have made me feel like a valued customer. I highly recommend Homes.com.

Date of experience: May 19, 2020
Florida
1 review
0 helpful votes
Follow Dory S.
Unfollow Dory S.
Share Review
Report Review

Great!
May 19, 2020

Great! Especial person Carlos!

Date of experience: May 19, 2020
Florida
1 review
0 helpful votes
Follow Lori D.
Unfollow Lori D.
Share Review
Report Review

I am so impressed with your agent Annie. She has kept in touch with me for several months. Annie has been consistently checking for a specific zip code for me.
Today I received a call with the great news that the zip code was available.
Thank You Annie

Date of experience: May 19, 2020
Delaware
1 review
0 helpful votes
Follow Amanda C.
Unfollow Amanda C.
Share Review
Report Review

Shaylynn Atkins has made my experience wonderful! I absolutely love working with her and can call her or text her any time. She always responds within minutes if she just didn't answer like she usually does. The concierge team is helpful and communicates regularly. The leads have been stellar!

Date of experience: May 18, 2020
Kentucky
1 review
0 helpful votes
Follow Gale I.
Unfollow Gale I.
Share Review
Report Review

Love your representative, Warren Sharkey. Attentive and knows his stuff. Appreciate his patience as well.

Date of experience: May 18, 2020
Arkansas
1 review
0 helpful votes
Follow Nadra Y.
Unfollow Nadra Y.
Share Review
Report Review

Aaron was a pleasure to talk with. He walked me through the steps with clarity.

Date of experience: May 18, 2020
Florida
1 review
0 helpful votes
Follow Testa P.
Unfollow Testa P.
Share Review
Report Review

Hoping this second try will be better. Was not happy in the past.

Date of experience: May 15, 2020