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From the business
Homary is the ultimate destination for various outdoor covering solutions. Our unique selling points are affordability and high quality, offering a wide range of sizes and stylish designs at the best prices.
Over the past three years, Homary has established a thriving customer base and strong global presence in the United States, the United Kingdom, France, Germany, and other European countries, as well as in Australia. With recent expansions in the UK and global shipping capabilities, our goal is to simplify outdoor maintenance for both brands and consumers.
We take pride in connecting with over 100,000 direct customers, hospitality leaders, and globally renowned brands such as The Ritz-Carlton Hotels and Resorts, Pratt & Whitney, InterContinental Hotels & Resorts, Hyatt Hotels Corporation, Heritage Hotels and Resorts, Inc., Royal Sonesta Hotel, Westin Hotels & Resorts, Mackinac Island, Magna International, Six Flags Entertainment Corporation, Walt Disney Resorts, Smokin...
Homary Reviews Summary
The company has garnered a strong reputation for its responsive and helpful customer service, with numerous customers praising representatives for their professionalism and efficiency in addressing concerns. Many reviews highlight the quality and craftsmanship of the products, contributing to overall customer satisfaction. However, there are recurring issues related to product damage during shipping and delays in receiving replacements, which can lead to frustration. While the customer service team effectively resolves these issues, the time taken for replacements can be a concern. Overall, the sentiment reflects a commitment to customer care, despite some operational challenges.
This summary is generated by AI, based on text from customer reviews
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I recently purchased a coffee table, and I am absolutely in love with it! The craftsmanship is impeccable, with a beautiful, sleek design. The quality of the wood is exceptional, giving it a timeless, elegant look, and it's sturdy enough to handle everyday use. This coffee table has become the centerpiece of my living room.
What truly stood out, however, was the customer service. From the moment I made the purchase, I felt valued and taken care of. The team was incredibly responsive, ensuring that I was updated on my order's status every step of the way. When I had a small inquiry about the assembly, their customer support was quick to answer and even provided helpful tips to make the process easier.
Overall, I'm beyond satisfied with both the product and the service. It's rare to find such high-quality items paired with a genuinely caring team. I will be a repeat customer!
Super fast replies and quickly resolved my issue with my order
Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!
Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.
We look forward to welcoming you back again soon!
Whatsapp：+1-909-808-9057
Email us: [email protected]
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK)
Friendly - knowledgeable - overall good experience
Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!
Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.
We look forward to welcoming you back again soon!
Whatsapp：+1-909-808-9057
Email us: [email protected]
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK)
Jenny, through the Live Chat was extremely helpful in answering all of my questions. She was professional and asked clarifying questions to ensure that she was able to successfully assist me.
Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!
Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.
We look forward to welcoming you back again soon!
Whatsapp：+1-909-808-9057
Email us: [email protected]
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK)
The experience was good. Made it simple and fast and hassle free
Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!
Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.
We look forward to welcoming you back again soon!
Whatsapp：+1-909-808-9057
Email us: [email protected]
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK)
Helpful, competent, quick. What you should get when calling customer service.
Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!
Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.
We look forward to welcoming you back again soon!
Whatsapp：+1-909-808-9057
Email us: [email protected]
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK)
Kind and helpful, generous and quick to answer my questions. Also very welcoming
Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!
Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.
We look forward to welcoming you back again soon!
Whatsapp：+1-909-808-9057
Email us: [email protected]
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK)
Jenny was very helpful in resolving my issue with a coupon that did not work. She also helped me with a returning an item. Very helpful and resolved both issues.
Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!
Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.
We look forward to welcoming you back again soon!
Whatsapp：+1-909-808-9057
Email us: [email protected]
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK)
Jenny provided great customer service for my exchange and ensured she intercepted my order until I'd made a final decision.
Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!
Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.
We look forward to welcoming you back again soon!
Whatsapp：+1-909-808-9057
Email us: [email protected]
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK)
What a great experience with the chat support. I have never had such quick and thorough support from a chat before. The representative was fantastic and thorough and didn't waste time. I'm very pleased on how Homary is working on resolving my problem. 6 star service :)
Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!
Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.
We look forward to welcoming you back again soon!
Whatsapp：+1-909-808-9057
Email us: [email protected]
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK)
Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!
Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.
We look forward to welcoming you back again soon!
Whatsapp：+1-909-808-9057
Email us: [email protected]
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK)
Experiences was good. He wa able to solve the issue
Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!
Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.
We look forward to welcoming you back again soon!
Whatsapp：+1-909-808-9057
Email us: [email protected]
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK)
Quick and clear, polite and friendly. Thank you very much
Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!
Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.
We look forward to welcoming you back again soon!
Whatsapp：+1-909-808-9057
Email us: [email protected]
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK)
I've been a customer of Homary more than four years. The customer service is great with quick response to your inquiry and helpful
Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!
Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.
We look forward to welcoming you back again soon!
Whatsapp：+1-909-808-9057
Email us: [email protected]
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK)
Edit Remove
Very helpful and understanding
My issues have been resolved perfectly
Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!
Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.
We look forward to welcoming you back again soon!
Whatsapp：+1-909-808-9057
Email us: [email protected]
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK)
Morgan went above and beyond to resolve the issue with damaged item, very fast, polite and professional, great service
Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!
Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.
We look forward to welcoming you back again soon!
Whatsapp：+1-909-808-9057
Email us: [email protected]
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK)
Morgan did an exceptionally good job. She answered all my questions and didn't keep me waiting. Wish she could have resolved my issue with a sale on the couch 70% discount. Maybe next time.
Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!
Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.
We look forward to welcoming you back again soon!
Whatsapp：+1-909-808-9057
Email us: [email protected]
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK)
Agent was friendly, quick to respond with my question and gave me options for my delivery
Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!
Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.
We look forward to welcoming you back again soon!
Whatsapp：+1-909-808-9057
Email us: [email protected]
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK)
Helped with option to my delivery concerns and was very quick to respond
Thank you for taking your precious time to leave your review, Customer.
We understand your frustration, and we sincerely apologize for any inconvenience caused to you, and please accept our sincere apologies.
After checking, we are sorry we fail to find your order information. Would you please kindly tell us your order number, or you can call us to look for our customer agent Jerry, or email us put our customer agent's name "Jerry" attention, then he will surely get back to you and work out a proper solution on your case?
Email: [email protected] (All the Customer)
+1-888-603-9888 (US Customer Contact Number)
44-808-175-1919 (UK Customer Number)
Homary social engagement team.
Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!
Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.
We look forward to welcoming you back again soon!
Whatsapp：+1-909-808-9057
Email us: [email protected]
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK)
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!
Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.
We look forward to welcoming you back again soon!
Whatsapp：+1-909-808-9057
Email us: [email protected]
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK)