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From the business
Homary is the ultimate destination for various outdoor covering solutions. Our unique selling points are affordability and high quality, offering a wide range of sizes and stylish designs at the best prices.
Over the past three years, Homary has established a thriving customer base and strong global presence in the United States, the United Kingdom, France, Germany, and other European countries, as well as in Australia. With recent expansions in the UK and global shipping capabilities, our goal is to simplify outdoor maintenance for both brands and consumers.
We take pride in connecting with over 100,000 direct customers, hospitality leaders, and globally renowned brands such as The Ritz-Carlton Hotels and Resorts, Pratt & Whitney, InterContinental Hotels & Resorts, Hyatt Hotels Corporation, Heritage Hotels and Resorts, Inc., Royal Sonesta Hotel, Westin Hotels & Resorts, Mackinac Island, Magna International, Six Flags Entertainment Corporation, Walt Disney Resorts, Smokin...
Homary Reviews Summary
The company has garnered a strong reputation for its responsive and helpful customer service, with numerous customers praising representatives for their professionalism and efficiency in addressing concerns. Many reviews highlight the quality and craftsmanship of the products, contributing to overall customer satisfaction. However, there are recurring issues related to product damage during shipping and delays in receiving replacements, which can lead to frustration. While the customer service team effectively resolves these issues, the time taken for replacements can be a concern. Overall, the sentiment reflects a commitment to customer care, despite some operational challenges.
This summary is generated by AI, based on text from customer reviews
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Henry was exceptionally patient and helpful with helping me place this order. I am now looking forward to delivery.
Thanks to Yasmine, the quality problem I had with chinese chairs is solved. Very kind and quick answer
Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!
Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.
We look forward to welcoming you back again soon!
Whatsapp：+1-909-808-9057
Email us: service@homary. Com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK
Help with technical issue Help with technical issue Help with technical issue Help with technical issue
Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!
Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.
We look forward to welcoming you back again soon!
Whatsapp：+1-909-808-9057
Email us: service@homary. Com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK
Very kind and very helpful really fast. Listened to what I said and did whatever he could to help.
Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!
Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.
We look forward to welcoming you back again soon!
Whatsapp：+1-909-808-9057
Email us: service@homary. Com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK
Amazing chair, and very stylish. We love it, this is my first time using Hamory, 100% satisfied. The customer service professional and helpful.
Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!
Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.
We look forward to welcoming you back again soon!
Whatsapp：+1-909-808-9057
Email us: service@homary. Com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK
We reached out with an issue and Morgan was great at getting a case open and understood what the problem was immediately, waiting to hear an update now.
Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!
Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.
We look forward to welcoming you back again soon!
Whatsapp：+1-909-808-9057
Email us: service@homary. Com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK
Needed to change an order that I'd been expecting and the rep was very helpful. Thank you again Morgan. Fingers crossed I receive my table on tie!
Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!
Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.
We look forward to welcoming you back again soon!
Whatsapp：+1-909-808-9057
Email us: service@homary. Com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK
Morgan was swift to process my refund! She was clear on the process, quick to action, and kind.
Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!
Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.
We look forward to welcoming you back again soon!
Whatsapp：+1-909-808-9057
Email us: service@homary. Com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK
Morgan gave me great service. Highly responsive and super helpful.
Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!
Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.
We look forward to welcoming you back again soon!
Whatsapp：+1-909-808-9057
Email us: service@homary. Com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK
Jay helped me with my order, provided options and suggestions to solve my problems promptly. Will definitely use again
Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!
Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.
We look forward to welcoming you back again soon!
Whatsapp：+1-909-808-9057
Email us: service@homary. Com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK
Provided update on expected delivery. Prompt efficient service
Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!
Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.
We look forward to welcoming you back again soon!
Whatsapp：+1-909-808-9057
Email us: service@homary. Com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK
Nice, courteous chat with Morgan about an order. She is very knowledgeable.
Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!
Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.
We look forward to welcoming you back again soon!
Whatsapp：+1-909-808-9057
Email us: service@homary. Com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK
Morgan support was outstanding. The issue was resolved in no time!
Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!
Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.
We look forward to welcoming you back again soon!
Whatsapp：+1-909-808-9057
Email us: service@homary. Com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK
Morgan was quick to address my concerns and handle them properly with zero hassles!
Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!
Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.
We look forward to welcoming you back again soon!
Whatsapp：+1-909-808-9057
Email us: service@homary. Com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK
Morgan helped resolve an issue I had with not applying a coupon to my order correctly. Only took 5 minutes to fix the issue which was great and all sorted out online. A happy customer 😀
Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!
Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.
We look forward to welcoming you back again soon!
Whatsapp：+1-909-808-9057
Email us: service@homary. Com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK
Morgan was very kind, patient, and professional. She resolved my issue quickly, and communicated very well. This means a lot since many companies do not value customer service. Very pleased with Homary's responsiveness and will absolutely shop here going forward! Thank you!
Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!
Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.
We look forward to welcoming you back again soon!
Whatsapp：+1-909-808-9057
Email us: service@homary. Com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK
I had some issues with return shipping as their process is a bit cumbersome, BUT, Winnie in customer service helped in sorting it out. She was a big help!
Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!
Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.
We look forward to welcoming you back again soon!
Whatsapp：+1-909-808-9057
Email us: service@homary. Com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK
I engaged in an online chat to find out when I would receive my order and to get clarity on how white glove delivery works with Homary. Morgan was very helpful and responsive in answering my questions regarding my order. Thanks Morgan!
Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!
Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.
We look forward to welcoming you back again soon!
Whatsapp：+1-909-808-9057
Email us: service@homary. Com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK
Morgan provided great customer service. Waiting for my Lady Buddha to arrive and give my yard some ZEN vibes.
Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!
Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.
We look forward to welcoming you back again soon!
Whatsapp：+1-909-808-9057
Email us: service@homary. Com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK
Have a problem with purchase and Winnie from customer service making it really easy to deal with, making sure every step of the process is clear and satisfying. Will definitely use homary again. Beautiful and unique items to buy
Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!
Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.
We look forward to welcoming you back again soon!
Whatsapp：+1-909-808-9057
Email us: service@homary. Com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!
Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.
We look forward to welcoming you back again soon!
Whatsapp：+1-909-808-9057
Email us: service@homary. Com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK