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Historical Emporium Reviews Summary
The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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It was a very good experience to shop at this website. Customer Service is very helpful, products are great.
Always a pleasure, and I always wait for the sales, what with the dollar difference, and the shipping, it makes it a viable purchase. Thanks, BUTCHER CREEK BOB, SASS# *******, alias R D Wiggins.
Product became pricey because of extra costs on postage into this country,not your fault. Delighted with gloves, thank you.
Professional service
Everything I bought fit just right, except for the vests. Although they were labeled as XL, they were very small. I called to seek advise as to what size I should get instead. I received some great help, and now have vests that fit. The return policy and forms are simple and easy to follow.
Very enjoyable experience. I'll be back for more.
Prior to purchasing, I contacted Gentleman's Emporium by email for advice on sizes. The response was prompt and clear and, on receipt of my purchases, proved to be accurate as the fit is perfect. The right goods were delivered promptly and at reasonable cost for an international shipping order. I plan to purchase again. Thank you.
This was my first order from Gentleman's Emporium. The purchase has not been worn yet, only tried on, but I was pleased--it was as described. I was really amazed at how quickly it was shipped and delievered to my home. Great service!
This is a great experience to order from this merchant. The items are more than is expected.The shipping is quick and is when stated. I loved the experience.
I was very pleased with all of it. Especially the time frame in which I received it. I do plan to purchase again in the future.
Everyone I spoke with was very helpful from the girl who helped me with a size to making an exchange. I'm a petite and therefore have a lot of trouble with sizing. The shipping cost was alittle extreme espesically with the exchange.
Overall I got what I wanted.
Great customer service and excellent product. I'm very happy and pleased.
Good quality and speedy service. I willcome back
AWESOME stuff. Of all the choices I had, I am very glad I chose to do business with you. I will be a return customer in the future.
Bill VanderBloomen
From the business
At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.
Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members