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Historical Emporium Reviews Summary
The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Placed an order for the Victorian Touring hat on 2/4/14 and it was on my front doorstep 3 days later. Absolutely love it. Wonderful quality for the price.Couldn't be more pleased.
Customer service was A+, product was nice & fit well, not quite the finished product I was hoping for, there was no lining to the coat which made it feel a bit lacking, otherwise great experience all around.
Easy to get some product with simple internet, nice display
I love the skirt I ordered. It is hard to find period pieces that are not all longer skirts. I love the ruffled layers of this skirt and I am able to use to for many occasions as it is less dressy. I only wish your Persephone dress came in more than one size.
Easy, painless transaction. Ordering from the UK, I was a bit nervous about size and fit, but your sizing guides have proved to be absolutely spot on.
I ordered vests for my daughters vintage wedding, the groomsmen of course! I recieved them very quick and they were beautifully made!What a great website! My only complaint: NO childrens sizes! I will definately return as a customer as the pricing was fantastic as well! Thankyou!
Purchased my first vest from you. Delivery was on time just as promised, and the quality of the vest is outstanding! You will be my go to source for this type of clothing.
Very simple, see what you like and order.On holsters I will order 2" larger than my waist instead of 4"
Items shipped and received quickly, and better quality than expected, even after reading reviews that mentioned the good quality. Very pleased.
I was very pleased with both the customer service and the product. The Dragon Vest is beautiful, and it showed up in time for my husband's birthday (even though I ordered only a few days prior!). I will certainly recommend Gentleman's Emporium to everyone looking to purchase historical-style clothing!
From the business
At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.
Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members