Historical Emporium

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Historical Emporium

4.5

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Historical Emporium Reviews Summary

The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
14
value
15
shipping
15
returns
9
quality
15

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2 reviews

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Don M.
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Exactally what I wanted
November 11, 2016

Exactally what I wanted. I also have a silver one. Perfect fit and Price.

Date of experience: November 11, 2016
Robinson R.
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Very good service will order again soon
November 11, 2016

Very good service will order again soon

Date of experience: November 11, 2016
Bob R.
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Your website was very easy to work with
November 11, 2016

Your website was very easy to work with. The size chart was very helpful based on different cuts from the different manufactures. Everything fit perfect. Everyone at the wedding loved it!

Date of experience: November 11, 2016
Steampunk G.
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I called customer service to order two items on two different days. Both times I was given excellent and friendly personal attention. The items I ordered arrived as promised and were high quality and perfect for my occasion. I would definitely order from this company again

Date of experience: November 11, 2016
Ricky L.
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The soft felt hat is nice but I believe a little
November 11, 2016

The soft felt hat is nice but I believe a little. Over priced. I have bought them in the past. But I needed a hat for my outfit with my band. The top of the hat is also about an inch and a half higher than I wanted. But if you can get one in stock I will still purchase it in three different colors. ROYAL BLUE, RED. & BLACK

Date of experience: November 10, 2016
Rick L.
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...
November 11, 2016

Date of experience: November 10, 2016
Jerry P.
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I needed the coats for a convention
November 11, 2016

I needed the coats for a convention. But I only had about 10 days before the con. I called and your people, said I would get it as fast as they could,and they did. That is why I like doing business with you, you have great people! I will do business with you agin in the future.

Date of experience: November 10, 2016
Oliver C.
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I am a SAG-AFTRA actor and perform as a reenacting musician too. I am grateful that sutler online stores exist with quality products and selection.

Date of experience: November 10, 2016
J D.
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The product was exactly as described and with ease of ordering and the it was received in a short length of time.

Date of experience: November 10, 2016
Rach T.
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To all of You...
November 11, 2016

To all of You...a great big thank You!

Date of experience: November 10, 2016
Andrew C.
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I was able to select from the web-site easily, colors were accurate as were the descriptions of the products.Very pleased with the quality of goods I purchased. I enjoy the old western style. Look forward to buying again and appreciate the accurate picking & mailing. Arrived in excellent condition. Thank-you!

Date of experience: November 10, 2016
William D.
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November 11, 2016

Date of experience: November 10, 2016
Chris C.
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Service was fast and accurate and all at good price
November 11, 2016

Service was fast and accurate and all at good price.

Date of experience: November 10, 2016
Larry C.
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November 11, 2016

Date of experience: November 10, 2016
Martin H.
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Thanks for the quality product and great service!
November 11, 2016

Thanks for the quality product and great service!

Date of experience: November 10, 2016
Ben T.
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I ordered a frock coat and it didn't fit properly
November 11, 2016

I ordered a frock coat and it didn't fit properly. I returned it and right away got the new coat which is great. I also ordered a Derby hat and it fits and looks great. I had a great experience with this company.

Date of experience: November 10, 2016
Christopher B.
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I did not contact gentlemansemporium...
November 11, 2016

I did not contact gentlemansemporium... I did however, purchase from the Historical Emporium website.

Date of experience: November 10, 2016
Larry I.
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November 11, 2016

Date of experience: November 10, 2016
Richard O.
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This was my first experience with Gentlemen's Emporium. Definitely won't be my last!

Date of experience: November 10, 2016
Linda T.
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Quality was wonderful and actually fit!
November 11, 2016

Quality was wonderful and actually fit! I was costuming as size 50 chest man and 3 X of everything was perfect. Attractive and expensive looking items. Delivery time was amazing, I will be using them again.LT

Date of experience: November 10, 2016

From the business

At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.

Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.


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