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The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.
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Exactally what I wanted. I also have a silver one. Perfect fit and Price.
Very good service will order again soon
Your website was very easy to work with. The size chart was very helpful based on different cuts from the different manufactures. Everything fit perfect. Everyone at the wedding loved it!
I called customer service to order two items on two different days. Both times I was given excellent and friendly personal attention. The items I ordered arrived as promised and were high quality and perfect for my occasion. I would definitely order from this company again
The soft felt hat is nice but I believe a little. Over priced. I have bought them in the past. But I needed a hat for my outfit with my band. The top of the hat is also about an inch and a half higher than I wanted. But if you can get one in stock I will still purchase it in three different colors. ROYAL BLUE, RED. & BLACK
I needed the coats for a convention. But I only had about 10 days before the con. I called and your people, said I would get it as fast as they could,and they did. That is why I like doing business with you, you have great people! I will do business with you agin in the future.
I am a SAG-AFTRA actor and perform as a reenacting musician too. I am grateful that sutler online stores exist with quality products and selection.
The product was exactly as described and with ease of ordering and the it was received in a short length of time.
To all of You...a great big thank You!
I was able to select from the web-site easily, colors were accurate as were the descriptions of the products.Very pleased with the quality of goods I purchased. I enjoy the old western style. Look forward to buying again and appreciate the accurate picking & mailing. Arrived in excellent condition. Thank-you!
Service was fast and accurate and all at good price.
Thanks for the quality product and great service!
I ordered a frock coat and it didn't fit properly. I returned it and right away got the new coat which is great. I also ordered a Derby hat and it fits and looks great. I had a great experience with this company.
I did not contact gentlemansemporium... I did however, purchase from the Historical Emporium website.
This was my first experience with Gentlemen's Emporium. Definitely won't be my last!
Quality was wonderful and actually fit! I was costuming as size 50 chest man and 3 X of everything was perfect. Attractive and expensive looking items. Delivery time was amazing, I will be using them again.LT
Answer: This is definitely a legit company. I ordered clothing from them on a Tuesday and 80% of it arrived on Friday - 3 days later.
Answer: When I call, they answer the phone on the second ring - a REAL person asnwers. Just remember they are Pacific time!
Answer: Not less expensive, but other companies have much better quality, and not so vague on the descriptions
At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.
Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.

