Historical Emporium

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Historical Emporium

4.5

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Historical Emporium Reviews Summary

The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
14
value
15
shipping
15
returns
9
quality
15

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2 reviews

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Carolyn D.
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I'm a Raging Granny and I wear the suffragette dress for gigs. The fit and quality are excellent. Photographers, both media and independent, have photographed me. Check the Raging Grannies Facebook page!

Date of experience: June 4, 2020
Kenneth M.
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Just fine quick service
June 5, 2020

Just fine quick service. Quality products which is why I have bought more than a few.

Date of experience: June 4, 2020
Totally S.
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Knowing that a holiday weekend was coming and that I needed this garment very soon, I called in to Customer Service. The gentleman that helped me made sure the order went in as soon as possible so that my blouse could be packaged and shipped within a few hours of my call. That helped tremendously.

Date of experience: June 4, 2020
Larry R.
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Very good and respectful customer service, quick response to my phone calls and guick delivery service.

Date of experience: June 4, 2020
Todd C.
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Very pleased with my purchase
June 4, 2020

Very pleased with my purchase. Great quality and function.

Date of experience: June 4, 2020
Walquero F.
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I would have bought your holster two years ago, if I had realizied the over-all quaility and craftsmanship with price. I am pleased and will recommend your product to other cowboy action shooters on a budget or just starting.

Date of experience: May 30, 2020
chuck I.
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Very happy with service
May 30, 2020

Very happy with service. Will recommend your company to friends. Product is well made as advertised.

Date of experience: May 30, 2020
Mike M.
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The staff were very helpfull and courteous
May 29, 2020

The staff were very helpfull and courteous.

Date of experience: May 29, 2020
David D.
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Had to exchange a coat...
May 29, 2020

Had to exchange a coat... and Customer Service was very courteous... they were quick to find a size larger and called me right after I had e-mailed them about it.
Always a great experience with Historical Emporium.

Date of experience: May 29, 2020
cowboy a.
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Love the product
May 29, 2020

Love the product. Had some trouble with sizing, my fault. The first holster i received was perfect, but the second came in with several scar's on the leather. I am ok with it as it will only acquire more with use. Overall an excellent experience the new holster fits excellent and well made. Look forward to future perches's. Love the looks of several other products you have.

Date of experience: May 29, 2020
Scott H.
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Love the material and thickness it's not paper thin like some others I've seen. Would like to see some wild patterns and bigger color selection.

Date of experience: May 29, 2020
RC B.
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Outstanding customer service!
May 29, 2020

Outstanding customer service! Basically agreeable pricing & quality seems very good on everything I have bought to date, and I intend to add more options to my outfits, and rigs, in the future. Will send photos once tailoring is completed.

Date of experience: May 29, 2020
Michael K.
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The shirts are exactly as described and fit perfectly. Delivery was actually two days earlier than predicted.

Date of experience: May 28, 2020
Bryan A.
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Very professional service
May 29, 2020

Very professional service.

Date of experience: May 28, 2020
Randy D.
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I have purchased several items from Historical Emporium and have always been very pleased! As anyone I'd like to buy cheaper but you can't find these products anywhere else at a good fair price!

Date of experience: May 28, 2020
william X.
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Loved the vest..
May 29, 2020

Loved the vest.came on time.and. Was worth every penny

Date of experience: May 28, 2020
Lottie D.
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I LOVE my corsets!
May 29, 2020

I LOVE my corsets! They came quickly and are beautiful! I totally will recommend Historical Emporium to all my SASS friends!

Date of experience: May 28, 2020
Rick S.
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The Product was what I anticipated it to be and am Very Satisfied with the Quality and Craftsmanship of the Leather Holster. Also.the Ease of Ordering and the quick shipment time was Excellent. Thank You Again. RFS.

Date of experience: May 28, 2020
B B.
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Thank you for your help and great service!
May 29, 2020

Thank you for your help and great service! My husband loved both the suit and hat!

Date of experience: May 28, 2020
debbie r.
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I have always liked your clothing a lot of it I wear everyday

Date of experience: May 28, 2020

From the business

At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.

Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.


+4
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