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Historical Emporium Reviews Summary
The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Good products
Great looking velvet loafers! :)
Other than dress not true to size. Which I knew by reading reviews. I still had to return original dress for a still larger size. Which hurt my ego. With that said I called & followed up & customer service went above & beyond. Put a hold on new dress to ship soon as 1st one confirmed returned. & I still received the 2nd dress within a week! Fabulous Customer service! & I love love love the dress! Thank you!
My wife really liked the items I chose for her birthday, fit was exact & quality as I have enjoyed in past purchases. Thanks for being there.
Great products and awesome fast service and shipping
I have purchased many items from Historical Emporium and have always been very satisfied with everything I've purchased! Great selection, great value. I'm getting into storytelling and I wanted some authentic-looking clothes. Historical Emporium has everything I need. One stop shopping! I will continue to be a loyal customer!
First time buyer. Excellent experience. Great products. Will buy, again, in the future.
Great product!
Very good products
Great products and customer service.
They had what I was looking for.
Thanks for the high quality item half the price for the same thing on Etsy or Amazon!
Your banker collars worked perfectly for our production of 'The 20th Century Way' set in 1914.
We ordered a number of things. My Pith helmet and jacket are great. The blouse and skirt ordered by my wife had problems. The blouse was too small and the next size up was out of stock. We are on a list to call when stock on the larger size is available. The skirt that was ordered just did not suit what we were looking for. I thought it would be more plush, but seemed shinny and cheap looking. The returns went well and credit came through quickly.
I will keep the sight available and look for more items.
Thanks,
Super fast shipping. When I returned items for size adjustment they were fast and courteous. Fantastic selection of period clothing and accessories. Very satisfied.
Timely and courtious
Love it...
Bought two of these canvas work vests; black and dark brown. Bought them a size larger than I am, so that I can have full swing of motion and comfort while sitting without unbuttoning the vest.
They are a little stiff when you first wear them but get more supple over time.
Since it is lined, I would like to have had two inside pockets, but if I really want them, I can add them at little cost. So far, I have not determined I need them
My experience finding what I wanted on your website and purchasing was as easy as pie.
From the business
At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.
Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members