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HisRoom

3.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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HisRoom Reviews Summary

HisRoom has a rating of 3.8 stars from 925 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HisRoom most frequently mention customer service, high quality and fast delivery. HisRoom ranks 3rd among Underwear sites.

service
81
value
74
shipping
77
quality
371

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6,143 reviews

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New York
2 reviews
0 helpful votes
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Great experience shopping, nice and easy
October 5, 2021
Updated review

Great experience shopping, nice and easy. No problem.

Date of experience: October 5, 2021

Live it
May 22, 2021
Previous review

Great experience, easy and convenient

Date of experience: May 22, 2021
Texas
1 review
0 helpful votes
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I finally found them!
October 4, 2021

I finally found them! They were on back order but I got them in and they are perfect!

Date of experience: October 4, 2021
New Jersey
1 review
0 helpful votes
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Good enough, and by and large the website was easy enough to use.

Date of experience: October 2, 2021
Nevada
1 review
0 helpful votes
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For my son
October 2, 2021

These are my sons favorites. I happened on them on JC Penny's website years ago. Since then I found your website whe I typed in Stacy Adam's.

Date of experience: October 2, 2021
Illinois
1 review
0 helpful votes
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Great sales, easy to find the specific styles I want.

Date of experience: September 30, 2021
New Hampshire
1 review
0 helpful votes
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It was Quick and easy, thank you
September 29, 2021

It was Quick and easy, thank you.
Good fit. Will buy more down the line. Send me a catalog.

Date of experience: September 29, 2021
New York
1 review
0 helpful votes
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AOK!
September 26, 2021

As expected... price, accuracy, timeliness... all good

Date of experience: September 26, 2021
Florida
2 reviews
0 helpful votes
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Easy to use site
September 25, 2021

Easy to use site. I Found the exact product t I wanted.

Date of experience: September 25, 2021
Alabama
1 review
0 helpful votes
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Pleasant transaction and smooth process overall. Simple.

Date of experience: September 24, 2021
Virginia
1 review
0 helpful votes
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Good swervice
September 24, 2021

Ordered underwear and was completely satisfied with the product and delivery.

Date of experience: September 24, 2021
Texas
1 review
0 helpful votes
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Ordered from here before
September 20, 2021

Ordered from here before. This was the first time I had more information requested

Date of experience: September 20, 2021
Puerto Rico
1 review
0 helpful votes
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It arrived earlier than I expected!
September 18, 2021

It arrived earlier than I expected! Very good service!

Date of experience: September 18, 2021
Arizona
1 review
0 helpful votes
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Product came in quickly than expected and are very much more comfortable

Date of experience: September 18, 2021
New York
2 reviews
0 helpful votes
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These underwear are the best after wearing, washing...
September 18, 2021
Updated review

These underwear are the best after wearing, washing etc., they still hold their shape and are extremely comfortable.

Date of experience: September 18, 2021

Online order
April 14, 2021
Previous review

The underwear are extremely comfortable

Date of experience: April 14, 2021
Washington
2 reviews
0 helpful votes
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It's all good, even I will buy again in near future, thank you!

Date of experience: September 16, 2021
Texas
1 review
0 helpful votes
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So so experience
October 16, 2021

So so experience. Delayed delivery because product not available. Should say out of stock before ordering.

Date of experience: September 15, 2021
Mississippi
2 reviews
0 helpful votes
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No communication regarding order status. It took 3 weeks to receive my order

Date of experience: September 14, 2021
Michigan
1 review
0 helpful votes
Follow George D.
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I initially ordered the wrong size compression belt, and wrote to customer service to ask if I could do an exchange. When I heard not back (AFTER TWO WEEKS) I wrote customer service once again... AND STILL NOTHING! "HORRIBLE AND DISRESPECTFUL" customer service.

Date of experience: September 14, 2021
Abby C. — HisRoom Rep
over a year old

Hello George - Thank you for your order and I'm sorry we've missed your expectation on this one. Our records show a response within 3 days of your first email and a response within 1 day of your second email. Sometimes emails from businesses can get stuck in the spam folders. Please double check your inbox and spam folder. I hope this answers your question.

Kind regards,
Abby,
Customer Service

New York
1 review
0 helpful votes
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Exceptional Products!
September 14, 2021

Exceptional Products! Superior quality. I was browsing for products that are durable and cost-effective, and I found them at HisRoom.

Date of experience: September 14, 2021
VI
1 review
0 helpful votes
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Its always a pleasure doing business at His and her...
September 14, 2021
Updated review

Its always a pleasure doing business at His and her room. Website is easy to use and the prices are good.

Date of experience: September 14, 2021

Excellent shopping experience
April 5, 2020
Previous review

Hisroom has a great variety of brands and styles in a wide range of prices.

Date of experience: April 4, 2020