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About HiBid
HiBid is the premier auction platform for selling a huge variety of items. Everything from real estate, cars, and fine jewelry to collectibles, sports memorabilia, and personal property is open for bidding on HiBid.com at any given time. Thousands of auction companies worldwide use HiBid to conduct live webcast, online-only, and absentee bidding auctions. With a wide range of items always available at auction, HiBid has something for everyone.
Ideal For Local & Online Auctions
HiBid supports multiple types of online bidding, giving auctioneers the options they need to host auctions large and small either in-person or online. This gives bidders from around the world immediate access to huge estate sales and liquidations they might not otherwise be able to attend, and the ability to place bids at their convenience from any location.
Auctions For Everyone
Bidders can find auctions and lots quickly by simply using the HiBid.com search bar or browsing the hundreds of ca...
HiBid Reviews Summary
The company has established a reputation for providing a user-friendly online auction platform, with many customers appreciating the ease of bidding and tracking items. Positive feedback highlights the quality of products and efficient transaction processes. However, significant concerns arise regarding website performance, excessive shipping charges, and insufficient customer support, particularly in resolving issues related to missing items and unclear invoicing. Overall, while the platform is favored for its convenience and product variety, improvements in customer service responsiveness and transparency in seller charges are necessary to enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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I can understand the "soft close" benefits for an auction, but please educate the other bidders! Lots of bidders are acting like this is eBay and placing bids at the last few seconds running an auction up an extra 5+ minutes without realizing what is happening. The warning about soft closes needs to be in large bold text explaining to the users what happens.
They suck at customers ervice issues. I've gone thru thweir channels trying to get information. No replies not one and i've called but never get through to a human. Emails go unanswered same as some of the Auctions im trying to get ahold of and they wont reply. SomeBullcrap shenanigans goin on here buyer beware.
We apologize for the delayed response, Clownroyale, and we're sorry to hear about your experience. Auctioneers manage their own sales and communications, so we recommend reaching out to them directly regarding any issues. If you're having trouble getting a response, our support team may be able to help facilitate communication—please call us at 844-775-4774. We appreciate your feedback and understand your frustration.
I have bid on several different auctions and I have had a wonderful experience every time. Looking up auctions is simple and bidding was easy and pick up even easier. I love HiBid!
This was my first time I used this service. It was very self explanatory, easy to bid on, and I was notified when someone overrode my bid. It was a great experience.
Bidding online opens opportunities for items located in other states, and the process is easy! Just make sure the auction shows that shipping is available.
I'm not the most tech savvy person so I get intimidated by new auction sites. After I got used to the newness of HiBid, I realized how user friendly it is. I love the live bid feature and the detailed info on each auction.
Thank you, Amanda, for your wonderful review! We're thrilled to hear that you found HiBid to be user-friendly, especially on mobile. We're glad you appreciate features like live bidding and detailed auction information. We're honored to have been recommended by your friend for local auctions, and we're committed to providing you with the best auction experience possible! Happy Bidding!
Was quite easy to use site did not have any problems will definitely use again
Thank you, Chris, for your fantastic review! We're delighted to hear that you found bidding on HiBid to be easy and hassle-free. We're glad our site provided a seamless experience, and we're thrilled to have been able to answer all your questions thoroughly. We look forward to providing you with a wide variety of items to choose from in future auctions! Happy bidding!
Smooth transaction. Easy check-out and courteous customer service at pick up.
Thank you, Ginger, for your wonderful review! We're thrilled to hear that you had a smooth transaction with R&R Brand Auction on mobile. Providing easy check-out and courteous customer service is our priority, and we're glad we could meet your expectations. We appreciate your support and look forward to serving you again in the future!
Thank you, Frank, for your kind words and 5-star rating! We're thrilled to hear that you had an excellent experience with our auction service. Your satisfaction is our priority, and we look forward to having you bid with us again in the future. Thanks again and Happy Bidding!
The whole process works so well why change anything
Thank you, Kenneth, for your wonderful review and for choosing HiBid! We're delighted to hear that our process worked seamlessly for you. Your satisfaction is our priority, and we're committed to maintaining our high standards. We're grateful for your continued trust and support, and we look forward to serving you again in the future!
Everything was done in a very professional manner. No questions about anything at all.
Thank you, Jeff, for sharing your positive experience with HiBid! We're thrilled to hear that everything was handled professionally and seamlessly. It's great to know that you had a smooth auction experience. We appreciate your trust in our platform and look forward to continuing to serve you and your auction house in the future! Happy Bidding!
I am a long time user, usually bid every week, have for years.
I use "Tile View". When I am in my "Watch List" and make bids, not everything updates.
The bid in that particular "Lot Box" will update the dollar amount, but does not update the bids and the bidder in the line under the dollar amount. Clicking "refresh" does not update it, I have to click "reload" on my browser. Also, when I bid, the numbers in the green, gold, red, blue boxes, do not update. But I can update clicking "refresh". That's too many clicks in the heat of the battle. LOL
Only thing I didn't like was at the end of bidding was it said I( may have won),leaving me guessing if if I did or not.
Thank you, Ray, for your feedback and positive rating! We appreciate your input regarding the bidding process, and we'll work to enhance clarity in our notifications. We're glad you chose HiBid for its local convenience, and we look forward to serving you in future auctions! Happy Bidding!
Easy to place bids and when outbid, a notification is sent to you so that you have another chance to bid higher if you wish. Also, following the closing of the auction items, it's easy to follow each item. As far as shipping goes, I have received items that were broken, notified HiBid and don't believe they made good on the broken items.
Very nice, helpful people! Thank you! Would buy from again.
Thank you, Rebecca, for your kind words and positive review! We're delighted to hear that you found our team helpful and had an easy sales experience on mobile. We appreciate your support and look forward to assisting you again in the future with any items you may need. Happy Bidding!
I've been played by two separate auction houses for around $40 each. I won, I paid, never received. Just completely ignored. I called one them over and over and left several messages. Nothing. These businesses should be able to be rated and kicked off the site for shoddy business practices. They get away with it - no discipline. Very annoying.
We apologize for the delayed response, Ali, and we’re sorry to hear about your experience. Auctioneers are responsible for fulfilling their sales, and we understand how frustrating it is when you don’t receive your items. While HiBid does not manage individual auctions, we take concerns like this seriously. We encourage you to report these issues to our support team at 844-775-4774, and we can help facilitate communication with the auction houses involved. We appreciate your feedback and understand your frustration.
I recently was referred by my daughter to participate in an online auction on HiBid. I was very skeptical but also aware of the success and amazing products she had received. From start to finish, my experience was nothing short of outstanding.
First and foremost, the quality of the items up for auction was exceptional. Whether I was browsing collectibles, electronics, or household items, each listing boasted top-notch quality that exceeded my expectations. It's evident that the team behind this platform curates their offerings with care and attention to detail.
What truly set this auction apart, however, was the incredible ease of use and seamless navigation. The website's interface is intuitive and user-friendly, making it a breeze to browse listings, place bids, and track the progress of auctions in real-time. I appreciated how effortlessly I could engage with the platform, allowing me to focus on finding the perfect items without any unnecessary hassle.
Moreover, the prices on offer were nothing short of fabulous. Despite the high quality of the items, I was pleasantly surprised by the affordability of many listings. I found myself consistently impressed by the fantastic deals available.
Overall, my experience was nothing short of amazing. The combination of exceptional quality, unbeatable prices, and user-friendly interface makes this online auction site stand out. Whether you're a seasoned bidder or new to the world of online auctions, I wholeheartedly recommend giving HiBid a try. You won't be disappointed!
Always a Great time looking through the items. I usually purchase off Ebay or Mercari but have got some great buys here even with added fees the combined shipping can be a lot cheaper then eBay but sometimes the shipping is high with some shippers used by the auction places charging $5.00 or more a box and another $5.00 or more for bubble but overall it's been great.
I recently downloaded the HiBid app to find local online auctions. This platform makes bidding and everything about the process easy and convenient.
Thank you, Tiffany, for sharing your experience! We're delighted to hear that you find HiBid to be a great auction app for mobile. Making bidding and the entire process easy and convenient is our top priority, and we're thrilled to know that we've met your expectations. We appreciate your support and look forward to continuing to provide you with excellent service on our platform! Happy Bidding
I had bids on 3 items the first 2 went like it was supposed to but when I went to up the bid on the third item it would skip my item and bring up the next item that I didn't want it did that 2 times then my item sold I guess its not the end of the world it saved me some money
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We apologize for the delayed response, Bob, and appreciate your feedback. We understand how the soft close feature can be frustrating if bidders aren’t fully aware of how it works. There is a Bidding Help page on HiBid that explains this in detail—if you click on your name in the top left corner of the site and select Bidding Help, you’ll find more information: https://hibid.com/account/biddinghelp. If you have any other questions or suggestions, feel free to contact our support team at 844-775-4774. Thanks for your input!