Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of HiBid

HiBid

4.1

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

About HiBid

HiBid is the premier auction platform for selling a huge variety of items. Everything from real estate, cars, and fine jewelry to collectibles, sports memorabilia, and personal property is open for bidding on HiBid.com at any given time. Thousands of auction companies worldwide use HiBid to conduct live webcast, online-only, and absentee bidding auctions. With a wide range of items always available at auction, HiBid has something for everyone.

Ideal For Local & Online Auctions

HiBid supports multiple types of online bidding, giving auctioneers the options they need to host auctions large and small either in-person or online. This gives bidders from around the world immediate access to huge estate sales and liquidations they might not otherwise be able to attend, and the ability to place bids at their convenience from any location.

Auctions For Everyone

Bidders can find auctions and lots quickly by simply using the HiBid.com search bar or browsing the hundreds of ca...


hibid.com
Lincoln, United States
+163
See all photos
How would you rate HiBid?
grey stargrey stargrey stargrey stargrey star

HiBid Reviews Summary

The company has established a reputation for providing a user-friendly online auction platform, with many customers appreciating the ease of bidding and tracking items. Positive feedback highlights the quality of products and efficient transaction processes. However, significant concerns arise regarding website performance, excessive shipping charges, and insufficient customer support, particularly in resolving issues related to missing items and unclear invoicing. Overall, while the platform is favored for its convenience and product variety, improvements in customer service responsiveness and transparency in seller charges are necessary to enhance the overall customer experience.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 20 days

Instant Feedback

8,788 reviews

We monitor reviews for authenticity

Florida
1 review
0 helpful votes
Follow Cathy F.
Unfollow Cathy F.
Share Review
Report Review

It was a fun experience.
November 27, 2023

We were pleased with the experience. We are happy with the items we purchased.

Date of experience: November 26, 2023
Ben C. — HiBid Rep
over a year old

Cathy, we're thrilled to hear you had a fun experience and are satisfied with your purchases. If there's anything else you'd like to share or if you have suggestions for improvement, we're all ears. Happy bidding!

Florida
1 review
0 helpful votes
Follow Patricia O.
Unfollow Patricia O.
Share Review
Report Review

Awesome
November 27, 2023

Awesome thanks for making it easy for me to use and buy things I wanted without having to see the face of someone else who was going to be against me cuz sometimes seeing that person makes it hard for me to be cuz I don't want to take away from that person so this was much easier

Date of experience: November 26, 2023
Ben C. — HiBid Rep
over a year old

Patricia, we're delighted to hear that HiBid has made your bidding experience more enjoyable and comfortable. We're here to make the process easy for you. If you ever have more items you'd like to bid on, feel free to explore our auctions. Thanks for choosing HiBid!

Texas
2 reviews
0 helpful votes
Follow L.T. E.
Unfollow L.T. E.
Share Review
Report Review

Easy Christmas Shopping Fun!
November 26, 2023

The bidding online process was effortless! Thank you again for the easiest Christmas shopping experience.

Date of experience: November 25, 2023
Ben C. — HiBid Rep
over a year old

L.T.C., thank you for choosing us for your Christmas shopping! We're delighted to hear that the bidding process was effortless for you. If there's anything more you need or if you have any feedback, feel free to reach out. Happy holidays and happy bidding!

Indiana
1 review
0 helpful votes
Follow mark E.
Unfollow mark E.
Share Review
Report Review

Ive purchased hundreds of items from HiBid auctions. My experience has been trouble free and enjoyable.

Date of experience: November 25, 2023
Ben C. — HiBid Rep
over a year old

Mark, thank you for sharing your positive experience! We're delighted to hear that bidding and buying on HiBid has been convenient and enjoyable for you. If there's anything you ever need or if you have suggestions, feel free to let us know. Happy bidding on your future finds!

Michigan
1 review
0 helpful votes
Follow M B.
Unfollow M B.
Share Review
Report Review

Easy bidding
November 25, 2023

Nice experience! Will be back to check it out more often.

Date of experience: November 24, 2023
Ben C. — HiBid Rep
over a year old

Thanks for the positive feedback! We're glad you found it easy to bid on mobile. If you have any suggestions for improvement or if there's anything specific you'd like to see, feel free to let us know. Happy bidding, and we look forward to having you back!

Oklahoma
1 review
0 helpful votes
Follow Stewart M.
Unfollow Stewart M.
Share Review
Report Review

Best auction site next to Roen
November 24, 2023

Bidding honesty didn't have to travel far every partnership fair pickup and help was always available.

Date of experience: November 23, 2023
Ben C. — HiBid Rep
over a year old

Thank you, Stewart! We're delighted to hear about your positive experience. We strive to make bidding convenient and fair. If there's anything else we can help you with, don't hesitate to let us know. Happy bidding!

Washington
1 review
0 helpful votes
Follow Susan T.
Unfollow Susan T.
Share Review
Report Review

Registering and bidding was easy
November 24, 2023

Beautiful photos making it easy to see what I was bidding on. Good descriptions of items. Shipping policy very clear.

Date of experience: November 23, 2023
Ben C. — HiBid Rep
over a year old

Thanks, Susan! We're delighted to hear that registering and bidding were a breeze for you. We strive to make your experience seamless, and we're glad you found the photos and item descriptions helpful. If you ever have more questions or need assistance, feel free to reach out. Happy bidding!

Missouri
1 review
0 helpful votes
Follow Beverly Z.
Unfollow Beverly Z.
Share Review
Report Review

Be a Smart Bidder
November 24, 2023

I really enjoy having access to HiBid auctions. The site is user friendly and I've been able to pinpoint particular items I'm interested in with ease. I've learned that I have to be smart about what I'm bidding on. One time I made the mistake of bidding on something that was used and broken. My loss. If it doesn't say "new" or "unused" be careful. But, even so, I've found a number of items I'm very pleased with and I appreciate the professional way HiBid sets up the auctions. I will probably use them in the near future for my own estate sale when I downsize soon. Happy bidding!

Date of experience: November 23, 2023
Ben C. — HiBid Rep
over a year old

Thank you, Beverly! We're thrilled to hear that you enjoy using HiBid auctions. It's great to know that you find the site user-friendly. We look forward to having you back for future auctions and wish you all the best with your estate sale plans. Happy bidding!

Indiana
1 review
0 helpful votes
Follow Christopher L.
Unfollow Christopher L.
Share Review
Report Review

Great experience!
November 24, 2023

Talk about an easy and simple way to bid on items!

Date of experience: November 23, 2023
Ben C. — HiBid Rep
over a year old

Thank you, Christopher! We're thrilled to hear about your great experience with HiBid. We aim to provide a user-friendly platform, and we're delighted that you found the bidding process easy and simple. Your feedback is much appreciated. If you have any more suggestions or comments, feel free to share. Happy bidding!

Texas
1 review
0 helpful votes
Follow Cindy B.
Unfollow Cindy B.
Share Review
Report Review

Love the overall experience.
November 24, 2023

The guys at the River City Auction in San Antonio are very hard working. Always work to get me my winning items.

Date of experience: November 23, 2023
Ben C. — HiBid Rep
over a year old

Thank you, Cindy! We're delighted to hear that you love the overall experience. It's our pleasure to bring you a positive bidding experience. If you have any further comments or if there's anything specific you'd like to share, feel free to let us know. Happy bidding!

Kentucky
1 review
0 helpful votes
Follow Traci Z.
Unfollow Traci Z.
Share Review
Report Review

Wow...easy!
November 23, 2023

It is very easy to bid and keep an eye on your lot with this site. Descriptions of lots, pick-up/shipping, etc vary widely between auctioneers though, depending on how thorough they are. I love being able to bid online, as my job schedule has never allowed me to attend in person!

Date of experience: November 23, 2023
Ben C. — HiBid Rep
over a year old

Hi Traci, we're thrilled you find bidding easy and convenient! We understand the variations in auctioneer descriptions and appreciate your feedback. If you ever need assistance, feel free to reach out. Happy bidding!

Kansas
1 review
0 helpful votes
Follow Susan G.
Unfollow Susan G.
Share Review
Report Review

Fantastic
November 23, 2023

I love being able to work with HiBid thru our local auctioneer Wiens Auction in Wellington, KS on items around here.

And at the same time I love the idea of having one sign in and one payment method for auctions in other locations...It works super for us. Great planning on how this work. It is ultra convenient and safe.
Thans
Thanks

Date of experience: November 22, 2023
Ben C. — HiBid Rep
over a year old

Susan, we appreciate your fantastic feedback! We're thrilled to provide you with a seamless experience through local auctioneers. If you ever have more feedback or need assistance, feel free to reach out. Happy bidding!

Canada
1 review
0 helpful votes
Follow Margaret G.
Unfollow Margaret G.
Share Review
Report Review

Easy to search, bid and buy!
November 23, 2023

No tutorial necessary - this site is very easy to use.

Date of experience: November 22, 2023
Ben C. — HiBid Rep
over a year old

Margaret, we appreciate your positive feedback! We're thrilled to hear that you find HiBid easy to navigate. If you ever have questions or need assistance, our support team is here to help. Happy bidding!

Canada
1 review
0 helpful votes
Follow Roman Z.
Unfollow Roman Z.
Share Review
Report Review

Bidding was easy and effortless.
November 21, 2023

I had no negative issues with bidding for any items I was interested in.

Date of experience: November 21, 2023
Arizona
1 review
0 helpful votes
Follow Steven L.
Unfollow Steven L.
Share Review
Report Review

I love HiBid
November 21, 2023

Super fun and easy to use. Type in what I am looking for, and boom there it is.
Search by zip codes within a radius, got it.
Find auctions that have shipping offered, boom there as well.
Need to contact the auction house, there as well.
You can not go wrong with HiBid.

Date of experience: November 21, 2023
Ben C. — HiBid Rep
over a year old

Steven, we're thrilled to hear about your positive experience! We're here to make your HiBid journey enjoyable and convenient. If you ever have more feedback or suggestions, feel free to share. Happy bidding!

Tennessee
1 review
0 helpful votes
Follow Gina Q.
Unfollow Gina Q.
Share Review
Report Review

Great Finds
November 20, 2023

Bidding was easy and fast I got some great finds and for an amazing price.

Date of experience: November 20, 2023
Ben C. — HiBid Rep
over a year old

Fantastic to hear, Gina! We're delighted you found great deals. If you ever need assistance or have suggestions, feel free to reach out. Happy bidding and enjoy your finds!

Alabama
1 review
0 helpful votes
Follow Jamie Q.
Unfollow Jamie Q.
Share Review
Report Review

User error
November 20, 2023
Updated review

For some reason it keeps kicking me off and I have to refresh the page otherwise it is great …. Ok I am using a new iPhone 15 I think I was having trouble because I had WiFi on and it was not helping but hurting

Date of experience: November 20, 2023
Ben C. — HiBid Rep
over a year old

Thanks for sharing, Jamie! It's great that you've identified the issue, and we appreciate your understanding. If you encounter any more issues or have suggestions, feel free to reach out to our support team at: 844-775-4774. Happy bidding and enjoy your HiBid experience!


For some reason it keeps kicking me off and I have...
December 13, 2023
Previous review

For some reason it keeps kicking me off and I have to refresh the page otherwise it is great

Date of experience: November 19, 2023
New Jersey
1 review
0 helpful votes
Follow john m.
Unfollow john m.
Share Review
Report Review

Fake sports cards
December 13, 2023

Won 2 sports cards on hi bid both cards were fakes. You cannot tell if a card is fake until you have it in your hands

HiBid attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 20, 2023
California
1 review
0 helpful votes
Follow Gloria S.
Unfollow Gloria S.
Share Review
Report Review

It was fun and lucrative! It was very easy to make my bids. It was a great experience and I look forward to doing it again in the near future.

Date of experience: November 19, 2023
Ben C. — HiBid Rep
over a year old

Gloria, we're thrilled to hear you had a fun and lucrative experience! Thank you for choosing HiBid. If you ever have more items to bid on or questions, we're here for you. Happy bidding!

Missouri
1 review
0 helpful votes
Follow Joe Z.
Unfollow Joe Z.
Share Review
Report Review

Great online auction experience
November 20, 2023

Thoroughly enjoyed bidding on the Carolina Estate Services online auction as well as meeting David (the owner) and his wife at pickup. Liked the fact that it ended on a Monday evening.

Date of experience: November 19, 2023
Ben C. — HiBid Rep
over a year old

Hi Joe! We're delighted you had a great experience. It's wonderful to hear you enjoyed bidding and had a positive pickup experience. If you have any more auctions on HiBid, we hope you find them just as enjoyable. Happy bidding!