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HerRoom Reviews Summary
The company has established a strong reputation for its wide selection of quality lingerie and prompt delivery, with many customers expressing satisfaction with their purchases and the overall shopping experience. However, concerns regarding customer service emerge, particularly related to response times and support during order issues. Some customers faced challenges with product availability and delays, leading to frustration over returns and communication. While many appreciate the product quality and variety, enhancing customer service responsiveness and addressing logistical issues could further improve overall satisfaction and loyalty.
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These were a good deal larger than I expected though very well made.
I had someone recommend a certain brand and style of panties to me. I found that HerRoom offered the style, which was on the expensive side. However, I really wanted to try them, so I placed an order. Over three months later, they finally arrived. I had trouble in my original search to find the plus size version. I just went to possibly order more on a black friday sale, and can't even find the style, even though they are marketing to me on a daily basis. Oh well!
They shipped fast and fit great! The quality is amazing.
Ordering was easy and my order came on time. Bras were well made, and, the order was correct.
The only problem was that the bras seemed to be not quite true to size. Over all everything seemed to be
As advertised.
Received just what i ordered, on time and in perfect condition.
Products I need. Display great. E collect product at reasonable price. Win win!
Order frequently, always pleased with the services offered
The corset didn't fit and was cut too high to wear under my wedding dress like I hoped. The fabric also seemed of low quality and like it would wear or rip quickly. I returned my order. The return process was pretty easy.
I am pleased with each and every order i receive! Excellent service.
I stumbled upon Jockey underwear when a friend of mine accidentally bought the wrong size and gave me two packages. I wondered where they had been my whole life. Super comfortable and long lasting. I'm sure the supply chain thing caused a delay in my delivery, but I continued to wear my old ones as the started to come apart!
Trying to find bra that fits. Some of these did, some didn't. Herroom still best place to shop
The package arrived on time. The products were lovely, however I had to return them because we couldn't wear them with our dresses. They were returned.
This is my favorite brand of bra I've ever worn. It always makes me look and feel great, it's comfortable and beautiful.
I wish you still included a return label in the shipping package. One of the bras ordered did not fit, but I did not have time to call and request to return the merchandise. When I first started ordering from HerRoom many years ago, a return label was always included. You should go back to that practice.
Everything went smoothly, from ordering to delivery. I ordered a bra I am familiar with so can't give this site credit for presenting product, but the order was filled correctly, which is something!
No problems! I ordered and it came promptly! Happy with my order
I was happy with the prices of my bras. They are as not as comfortable as I'd hoped they would be. I am keeping them anyways.
From the business
Let HerRoom take over your lingerie drawer. Revolutionary 'Know Your Breasts Bra Finder' and 'Universal Cup Sizing' features guarantee the right cup size.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members