Monterey Bay Herb Co.

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Monterey Bay Herb Co.Reviews 5,520

4.8

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From the business

Bulk herbs, spices, seasonings, and teas from Monterey Bay Spice Co. All of our bulk herbs are wholesale.


herbco.com
Watsonville, CA, United States
How would you rate Monterey Bay Herb Co.?
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Monterey Bay Herb Co. Reviews Summary

Monterey Bay Herb Company enjoys a strong reputation for high-quality products, with customers frequently praising the freshness and variety of herbs and teas offered. Many reviews highlight the reliability of the ordering process and prompt shipping, contributing to overall customer satisfaction. However, some concerns arise regarding occasional stock shortages and specific product quality issues, such as clumping in garlic granules. While the majority of customers report positive experiences and express trust in the brand, a few suggest improvements in communication and product instructions. Overall, the company is viewed favorably, with a solid foundation for continued customer loyalty.

This summary is generated by AI, based on text from customer reviews

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Texas
1 review
0 helpful votes
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Worth the shipping cost!
February 26, 2025

Last order arrived in a very timely manner and was packed efficiently. Thank you!

Date of experience: January 16, 2025
Minnesota
1 review
0 helpful votes
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Good products
February 26, 2025
Updated review

The herbs are (CLEANER), much less stems and small sticks. Don't have to pick thru much to make my tobacco replacement smoke.
The herbal teas are great also because I buy those by the pound and share with my sister and friends. Everyone really liked the berry tea, and cranberry orange tea. Plus they all like the cold and flue tea also.

Date of experience: February 16, 2025

The prices are better than on Amazon
July 17, 2024
Previous review

The prices are better than on Amazon. I had a Amazon cluster f#@; up on my order so this is how I found out about you guys. Used to get this stuff on an old farm that grew wild all over till it was sold and made into a subdivision...

Date of experience: July 7, 2024
Arizona
1 review
0 helpful votes
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Always dependable
February 26, 2025

Never had an issue with this company. Always been reliable and satisfying.

Date of experience: February 20, 2025
Washington
1 review
0 helpful votes
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Great products
February 26, 2025

Cold and flu tea and breathe easy tea are wonderful! Really helped me out when I was sick

Date of experience: February 5, 2024
New York
1 review
0 helpful votes
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Extremely Happy with this vendor
February 25, 2025

I always have a good experience with Herb Co. I love the variety of products they have in stock. Every order come to me just as I ordered, and somewhat timely. Herb Co. Is my go to place for all my herbs.

Date of experience: February 15, 2025
New York
1 review
0 helpful votes
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Dealing with Herb Co. For 3 years or more now
February 25, 2025
Updated review

Never a problem in all the years I've been dealing with them.

Date of experience: February 15, 2025

Good but sometimes hard to find exactly what I needed
January 10, 2023
Previous review

Good but sometimes hard to find exactly what I needed.

Date of experience: January 10, 2023
Florida
2 reviews
0 helpful votes
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Great selection and prices
February 24, 2025

I always come here to find batches of herbs! Selection and prices and always the best!

Date of experience: February 14, 2025
Illinois
1 review
0 helpful votes
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Delivery
February 24, 2025

I love the quality of herbs and the fast delivery. This is a great company

Date of experience: February 14, 2025
California
1 review
0 helpful votes
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Excellent Quality, Great Price!
February 24, 2025

I've been a long-time customer since the company was called Herbalcom. The prices for the quality of herbs are excellent.

Date of experience: March 19, 2025
Indiana
1 review
0 helpful votes
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Finding what I was looking for and ordering was simple and easy.Thank you for the freshest products.

Date of experience: March 2, 2025
Illinois
1 review
0 helpful votes
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Good selection and happy with purchases
February 23, 2025

Appreciate the selection of herbs. Oftentimes out of stock on herbs I buy but guess that implies stock rotation. Thankful for notifications when herb is back on your shelf and happy with past purchases.

Date of experience: February 13, 2025
Arkansas
1 review
0 helpful votes
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Great
February 23, 2025

I've enjoyed getting my herbs from.you all and in a timely manner. One this i haven't been sent any discounts

Date of experience: February 13, 2025
Virginia
1 review
0 helpful votes
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Great tea for affordable prices
February 23, 2025

Shipments come quickly, are as expected, and the tea is always high quality and delicious.

Date of experience: February 13, 2025
New York
1 review
0 helpful votes
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Satisfied
February 23, 2025

I was satisfied with all purchases made since I have been making purchases with you.

Date of experience: March 20, 2025
Washington
1 review
0 helpful votes
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See above
February 23, 2025

Good service. Great product. Fast delivery. Will order again.

Date of experience: February 12, 2025
Hawaii
1 review
0 helpful votes
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Easy to Navigate
February 23, 2025

Website is easy to navigate, clear and prices were competitive!

Date of experience: February 27, 2025
Washington
1 review
0 helpful votes
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Their service is very good and delivery was prompt. Easy to find what we wanted on their website.

Date of experience: February 27, 2025
Washington
1 review
0 helpful votes
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Shipping
February 22, 2025

Shipping cost is too high, especially for repeat customers. It makes me want to find another supplier. $250 to spend in one shot for free shipping is too much...

Date of experience: February 12, 2025
Wisconsin
1 review
0 helpful votes
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Good quality, great service!
February 22, 2025

I've been buying their bulk herbs for a year now and still receive great quality, good packaging and professional customer service.

Date of experience: February 26, 2025
Melissa M. — Monterey Bay Herb Co. Rep
over a year old

Hi there, Phyllis!
A whole year of herbal goodness—now that’s something to celebrate! 🌿✨ We’re so grateful for your continued trust in us and appreciate you taking the time to share your experience. It’s customers like you who make what we do so rewarding. Here’s to many more years of great herbs and great service!

Arkansas
1 review
0 helpful votes
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Wonderful company
February 22, 2025

I have been a customer of herbalcom.com for years. It used to be a flat rate shipping no matter how much ur ordered Not its flat rate for 5# or less. I will continue to use them.

Date of experience: February 12, 2025