Monterey Bay Herb Co.

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Monterey Bay Herb Co.

4.8

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From the business

Bulk herbs, spices, seasonings, and teas from Monterey Bay Spice Co. All of our bulk herbs are wholesale.


herbco.com
Watsonville, CA, United States
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Monterey Bay Herb Co. Reviews Summary

Monterey Bay Herb Company enjoys a strong reputation for high-quality products, with customers frequently praising the freshness and variety of herbs and teas offered. Many reviews highlight the reliability of the ordering process and prompt shipping, contributing to overall customer satisfaction. However, some concerns arise regarding occasional stock shortages and specific product quality issues, such as clumping in garlic granules. While the majority of customers report positive experiences and express trust in the brand, a few suggest improvements in communication and product instructions. Overall, the company is viewed favorably, with a solid foundation for continued customer loyalty.

This summary is generated by AI, based on text from customer reviews

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17,562 reviews

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New Jersey
1 review
0 helpful votes
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Shipping
March 14, 2025

Herbs are great but if you don't pay for priority shipping it take forever

Date of experience: October 10, 2024
Alabama
1 review
0 helpful votes
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Good
March 14, 2025

Good company ships on time and high quality products always

Date of experience: March 4, 2025
California
1 review
0 helpful votes
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Great quality but...
March 14, 2025

Great quality products, but at times extremely expensive. Reason for 3 stars.

Date of experience: December 28, 2023
California
1 review
0 helpful votes
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Excellent as always
March 13, 2025

In a word: Excellent. In several words: Excellent, EXCELLENT (((((EXCELLENT)))) *ahem*:-) From a long-time customer.

Date of experience: March 20, 2025
Melissa M. — Monterey Bay Herb Co. Rep
over a year old

Hey there, Howard!

Thank you for taking the time to give us such wonderful feedback! We’re beyond grateful for your longtime support and for bringing this much enthusiasm to our day. Here’s to many more excellent orders ahead! 🌟

Arizona
2 reviews
1 helpful vote
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There is no wrong choice here
March 13, 2025

Great tea. Fresh and flavorful. Carefully produced and packaged.
I'm a locked-in customer for a reason.

Date of experience: March 6, 2025
Melissa M. — Monterey Bay Herb Co. Rep
over a year old

Hi Jason!

We’re absolutely thrilled to have earned your loyalty! It’s so rewarding to know that our teas have been able to stand out and make your search worthwhile. We’re excited to keep providing you with fresh, flavorful goodness! Thank you for choosing us and for sharing your awesome feedback!

Florida
1 review
0 helpful votes
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Fast Passion
March 13, 2025

I received my Passion Flower herbs very quickly. Thank you!

Date of experience: March 3, 2025
Arizona
1 review
0 helpful votes
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Great quality and prices.
March 13, 2025

Our experience was great. Great prices and what seems to be great quality items...

Date of experience: March 16, 2025
Michigan
1 review
0 helpful votes
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High Shipping
March 13, 2025

Shipping is very expensive! I wish it was cheaper. It would make it a lot more enticing to order.

Date of experience: March 2, 2025
Georgia
1 review
0 helpful votes
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I love buying bulk from here
March 13, 2025

I'm impressed every time with the pricing and the quality I've run out of almost nothing

Date of experience: February 7, 2023
California
1 review
0 helpful votes
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Very Good
March 12, 2025

Fast shipping and good quality products and good customer service

Date of experience: March 26, 2022
Colorado
1 review
0 helpful votes
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I am happy to have found the Monterey Bay Herb Co., it is nice to have the items I am looking for in stock.

Date of experience: March 1, 2025
Washington
1 review
0 helpful votes
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An Excellent Place to Shop
March 11, 2025

In the past, I have been thankful to find all the herbs that were prescribed by my midwife, both for teas and soaks, at the same location. Shipping can seem high; but when I compare the total price to any other vender, I find that Herbco is the best deal. Not only that, but their products are excellent.

Date of experience: March 1, 2025
Texas
1 review
0 helpful votes
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Always easy. Always quality.
March 10, 2025

Been buying from Monterey Bay Spice CO. For years and have always been satisfied with products and service.

Date of experience: February 28, 2025
Missouri
2 reviews
0 helpful votes
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Great Tea
March 10, 2025

The selection and variety is phenomenal. The checkout was easy, simple, and fast.

Date of experience: March 17, 2025
Maine
1 review
0 helpful votes
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I am so glad I received your product. I Couldn't be happier. I was quite surprised they were so fresh. Thank you so much. Sincerely jbmac.

Date of experience: March 15, 2025
Colorado
1 review
0 helpful votes
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Amazing all the way around
March 10, 2025

Orders always arrive quick, quality is fantastic, more stuff is added to the store all the time. I recommend this company to everyone I know and have switched multiple businesses I know to using your product!

Date of experience: February 28, 2025
Melissa M. — Monterey Bay Herb Co. Rep
over a year old

Hi Ashley!
Wow, what an incredible review! Knowing that you've not only enjoyed our herbs but have also spread the word means the world to us. We're grateful for your support and so happy to be a part of your community! Thanks for being a fantastic herbal ambassador—we'll keep the quality high and the herbs coming! 🌿✨

Utah
1 review
0 helpful votes
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Great products
March 10, 2025

Service is great, prompt and products good. I have been happy with my purchase.

Date of experience: February 28, 2025
West Virginia
1 review
0 helpful votes
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Ordering is easy. I like reading about the different herbs and teas. It tells you where they came from, how they can benefit your health and well being and the different ways you can use them with helpful hints. They also have pre-made combinations of teas that taste great!

Date of experience: February 28, 2025
Pennsylvania
2 reviews
0 helpful votes
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Great product
March 10, 2025
Updated review

Satisfied with your products and services.
Keep up the good work

Date of experience: February 28, 2025

I love the quality of your products.
August 27, 2024
Previous review

Great. I'm looking forward to working with you guys for a long time.

Date of experience: August 17, 2024
Illinois
1 review
0 helpful votes
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Very happy with merchandise.
March 9, 2025

I have always been happy with the teas that i purchase from Monterey Bay over the years.

Date of experience: March 17, 2025