On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Bulk herbs, spices, seasonings, and teas from Monterey Bay Spice Co. All of our bulk herbs are wholesale.
Monterey Bay Herb Co. Reviews Summary
Monterey Bay Herb Company enjoys a strong reputation for high-quality products, with customers frequently praising the freshness and variety of herbs and teas offered. Many reviews highlight the reliability of the ordering process and prompt shipping, contributing to overall customer satisfaction. However, some concerns arise regarding occasional stock shortages and specific product quality issues, such as clumping in garlic granules. While the majority of customers report positive experiences and express trust in the brand, a few suggest improvements in communication and product instructions. Overall, the company is viewed favorably, with a solid foundation for continued customer loyalty.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Every time I want to know about an herb or purchase what I just learned about, you have it! Thank you for having such a great company!
The site is easy to navigate, the search function works well, checkout is easy, too.
Love the spices, love the prices. It's a darn shame we can't still do will-call because shipping always inflated otherwise great prices for small orders by over 50%. Allow will-call again and the value skyrockets.
I use multiple herbs in my handmade microwavable pillows. It is hard to find just the right cut of herbs and aromas to use. This company is hands down the best I have come into contact with and used. Keep up the amazing work.
Hope you are legit. This is my 1st time to order. I have used Mountain Rose Herbs for 10 years and I can't afford them anymore.
I appreciate the great variety of products. Shipping is so fast and everything is fresh and of great quality. Definitely my go-to source for herbs and tea ingredients!
Fast and easy transactions with great quality herbs and spices
I've ordered several times and have never experienced any problems whatsoever. GREAT company, GREAT services thus far! Thanks!
Great products! Wish the shipping was priced better but what can you do 🤷🏼
Great 👍🏻 excited to start my wellness journey!
Very easy to order with this company. Spices always arrive fresh.
Ordered with no problem and I was not able to use my discount code because it expired last month but I only order once per year
I enjoy the site. I wish you carried more items. I have to buy from 3 companies in order to make my products.
Ordered catnip and bay leaves. Both were excellent products. The catnip was very potent.
HerbCo makes those lil jars of spices and tea bags look like highway robbery. Even with shipping you are saving a bundle. I devour peppermint tea and oregano. Just one caveat. They mail me 15% postcards with promo codes that wont work! You can only use the 15% off once in a lifetime. Yet, I am not really offended.
I've noticed over the years that the tare weight of all the herbs i receive from you is always 1oz less per item without fail. I'm certain you're weighing the packaging as part of the weight with the herbs which is the reason why I'm giving a 4 star as oppose to a 5 star review.
Good products. Uncertain why weight of items are always off a once? It's been like that for a couple years, I just never mention it. The packages aren't tared.
Very pleased with items. I wish the free shipping threshold was a little lower especially since herbs are pretty light weight!
Orders are filled and shipped quickly and have never been disappointed with the products.
The products I order are always high quality and I believe the pricing is fair.
Orders were shipped timely and well packaged. The product quality is excellent.
Everything a small herbal business needs to service my customers.
Great have been ordering for years. Great Great Great Great
I use these products in the teas we sell. I wouldn't use anyone else.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
SmartCustomer for Business
Gain trust and grow your business with customer reviews.
Claim your free account