Monterey Bay Herb Co.

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Monterey Bay Herb Co.Reviews 5,500

4.8

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From the business

Bulk herbs, spices, seasonings, and teas from Monterey Bay Spice Co. All of our bulk herbs are wholesale.


herbco.com
Watsonville, CA, United States
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Monterey Bay Herb Co. Reviews Summary

Monterey Bay Herb Company enjoys a strong reputation for high-quality products, with customers frequently praising the freshness and variety of herbs and teas offered. Many reviews highlight the reliability of the ordering process and prompt shipping, contributing to overall customer satisfaction. However, some concerns arise regarding occasional stock shortages and specific product quality issues, such as clumping in garlic granules. While the majority of customers report positive experiences and express trust in the brand, a few suggest improvements in communication and product instructions. Overall, the company is viewed favorably, with a solid foundation for continued customer loyalty.

This summary is generated by AI, based on text from customer reviews

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16,995 reviews

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Florida
1 review
0 helpful votes
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Excellent webpage
June 17, 2025

Excellent quality herbs and fast delivery! Always...

Date of experience: June 7, 2025
Georgia
2 reviews
0 helpful votes
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LOVE, LOVE, LOVE Monterey Herb Co
June 17, 2025

I love the quality, prices, and service. Overall, Monterey Herb Company is the best out there for everything I need.

Date of experience: June 7, 2025
Kentucky
1 review
0 helpful votes
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We source some of our tea ingredients from Herb Co and the quality has been great! Service is expedient and the herbs arrived in good time and in great condition. We will be using them for our subsequent orders for ingredients.

Date of experience: June 7, 2025
Arizona
1 review
0 helpful votes
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Great tea at a good price. Only down side is shipping is a bit high compared to other companies I purchase from.

Date of experience: June 6, 2025
California
1 review
0 helpful votes
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Thank you for your low prices. Keep it up.
June 16, 2025
Updated review

Very fast and efficient. Easy to order and received on time.

Date of experience: June 6, 2025

I wanted to pick up from WH store so I don't pay the...
September 3, 2024
Previous review

I wanted to pick up from WH store so I don't pay the shipping costs.

Date of experience: August 24, 2024
California
2 reviews
0 helpful votes
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Good experience but I prefer Apple pay … Good experience but I prefer Apple pay … Good experience but I prefer Apple pay

Date of experience: June 6, 2025
New Jersey
1 review
0 helpful votes
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Good products
June 16, 2025

The products are good but the shipping is expensive and should be lowered

Date of experience: June 6, 2025
Pennsylvania
1 review
0 helpful votes
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Good for the price of product.
June 16, 2025

Prices and product are good I only wish I lived closer. Lol :)

Date of experience: June 6, 2025
New York
1 review
0 helpful votes
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Wish shipping were cheaper.
June 16, 2025
Updated review

Just ordered shipping is expensive, don't understand why 1 pound and 6 pounds are the same rate?

Date of experience: June 6, 2025

Glad I went to the source
September 26, 2024
Previous review

Shipping seems very high, but even with it, this is cheaper than Amazon. Glad I found this just because Amazon wouldn't change my order!

Date of experience: September 16, 2024
California
1 review
0 helpful votes
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Can't say enough on how awesome shopping herbs and spices with Monterey Herb Co has been, excellent service, high quality products and always fresh.

Date of experience: June 5, 2024
New York
1 review
0 helpful votes
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Great products!
June 15, 2025

We love our products from Monterey Bay! We have never received a 15% off coupon code though. 😢

Date of experience: June 5, 2025
Arizona
1 review
0 helpful votes
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Wonderful
June 15, 2025
Updated review

The product from this company is excellent, service is good

Date of experience: June 5, 2025

My opinion
December 15, 2024
Previous review

Thank you for all the selections you have offered on your website I found it was easy to order and quick delivery.

Date of experience: December 20, 2024
Maryland
1 review
0 helpful votes
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Great Chai Tea!
June 15, 2025

Always an easy web purchase experience, except when you send me surveys.

Date of experience: June 5, 2025
New Mexico
1 review
0 helpful votes
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All items I've purchased over the years have been high quality and exceeded expectations. Herbs are potent with correct aromas and strength.

Date of experience: January 14, 2025
Melissa M. Monterey Bay Herb Co. Rep
9 months ago

Hi there, D. M. S! Thank you so much for your continued support and for taking the time to share this wonderful feedback! We're thrilled to hear that the quality and potency of our herbs and teas have consistently met—and even exceeded—your expectations. It means a lot to us that you've chosen to return over the years, and we're grateful to be part of your herbal journey. 🌿

California
1 review
0 helpful votes
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Quality Products fair prices
June 15, 2025

I use several herbs for an aged horse. I always get good products very quickly delivered. I have happy feelings towards Herbco.

Date of experience: May 7, 2025
Melissa M. Monterey Bay Herb Co. Rep
9 months ago

Hi Ellen! Thank you kindly for the lovely review! We’re so glad to hear our herbs have been helpful for your horse—what a special way to use them. It warms our hearts to know we have earned your trust. We truly appreciate your support and look forward to continuing to serve you and your herd. 🐎🌾

North Carolina
1 review
0 helpful votes
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Your website constantly empties the cart while i am still searching products- super annoying

Date of experience: June 4, 2025
Texas
1 review
0 helpful votes
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Satisfied customer!
June 14, 2025

Easy to order online, great customer service and quick delivery.

Date of experience: June 4, 2025
Utah
1 review
0 helpful votes
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I was signing into herbo.com for the first time (and I am very untechy) and the guy walked me through the process very slowly, clearly, and patiently. Within a few minutes he had me signed in.

Date of experience: June 4, 2025
California
1 review
0 helpful votes
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Teas
June 14, 2025

Always a smooth and efficient experience with every order!

Date of experience: June 25, 2024
California
1 review
0 helpful votes
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Great quality products and price
June 13, 2025

The quality of the products are very good and pricing is good

Date of experience: June 3, 2025