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Bulk herbs, spices, seasonings, and teas from Monterey Bay Spice Co. All of our bulk herbs are wholesale.
Monterey Bay Herb Company enjoys a strong reputation for high-quality products, with customers frequently praising the freshness and variety of herbs and teas offered. Many reviews highlight the reliability of the ordering process and prompt shipping, contributing to overall customer satisfaction. However, some concerns arise regarding occasional stock shortages and specific product quality issues, such as clumping in garlic granules. While the majority of customers report positive experiences and express trust in the brand, a few suggest improvements in communication and product instructions. Overall, the company is viewed favorably, with a solid foundation for continued customer loyalty.
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Always a good product, just hard to swallow the shipping for 1# of product.
Customer service is great. I usually speak with Larry and he has always helped to resolve queries, provide information necessary. I give him a thumbs up.
Everything came well packaged. Was first time purchasing bulk and was pleasantly surprised.
Great option and I love that many are organic and that one can order small sizes. Ordering here since two years regularly.
I very much enjoy the flavors and quality of the product. I also enjoy that there are organic options. However, as a privat person and not a company, the shipping costs are high and often half the price of the actual order. I'm just sticking with it because of the quality.
I have ordered most of the products MBHC sells, use them regularly, and really appreciate the selection and always excited to receive another huge box of fresh herbs
Ordered hibiscus tea that everyone loves for a big event. IT's always a big hit
Always a great experience and quality herbs. Have been ordering from here for years
Great customer service and wonderful products! I enjoy the prices as well as the products!
I have a small business, I make Goat milk soaps and many other products. I use several of your botanical s, clays and salts in my products.
There was a time when there were more selection of tea and different blends. The best was the Bourbon Rooibos and the Maui Hawaiian Blend Tea (herbal or black). As a wholesale shop I know companies ask for special blends and maybe the left overs can be sold to the customers to get rid of waste.
I've never been disappointed by the quality, and always so happy by how quick they ship out
I love ordering from Monterey Bay because they have good quality products and fast shipping!
The shipping is way too high. But everything else is great. Please lower the shipping prices and then everything will be great.
My order came in on time without issues and the product was as described.
Fast shipping, good quality. Ease of website. Lots of products on hand
My previous experiences have been the same as my current experience
Product is quality, shipping time is good. Been using company and its predecessor for years due to low prices as well.
I come here for the selection and the locality of the company, and I appreciate the depth of information provided about each product. The only downside for me is that I'm just buying for home culinary use, and with 1/4 pound as the smallest size, I always end up with extra herbs going stale after too long waiting in the cupboard. If I could get 2oz packs, I'd be inclined to try more new things you have on offer, but it never seems worthwhile if I have to commit to a 1/4 pound. So I always end up sticking to herbs I already know I like.
Great prices and never disappoint! Accurate descriptions and I love the options between powder and whole herbs
Answer: Hey there Robert! We do have several pages and places where you can find uses for the herbs and spices on our site but I will include links here to two spots on our website that I find to be very helpful. The first link is for our "Herbal Insights" page. This page has many different articles you can look at that speak to uses of the herbs and spices we sell, including history of the plants. ---> https://www.herbco.com/s-2842-herbal-insights.aspx The second link is to our "Recipes" page. This page has a list of many recipes that you can make with the products we sell! ---> https://www.herbco.com/s-799-recipes.aspx I hope this helps and thanks for your question! If you have any additional questions or concerns, you can also give us a ring at 1-800-500-6148. Hope you have a great rest of your day!
Answer: No, they do not. They are 100% mushroom. Our site lists the ingredients for all of our products, so if you have any hesitation on an item, make sure to look under the picture of the item for some extra information, including the country of origin! Hope this helps! Have a great day!
Answer: Hello, We try and ship within 2-3 business days. Once shipped you should receive tracking information to the email provided.
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