Monterey Bay Herb Co.

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Monterey Bay Herb Co.

4.8

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From the business

Bulk herbs, spices, seasonings, and teas from Monterey Bay Spice Co. All of our bulk herbs are wholesale.


herbco.com
Watsonville, CA, United States
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Monterey Bay Herb Co. Reviews Summary

Monterey Bay Herb Company enjoys a strong reputation for high-quality products, with customers frequently praising the freshness and variety of herbs and teas offered. Many reviews highlight the reliability of the ordering process and prompt shipping, contributing to overall customer satisfaction. However, some concerns arise regarding occasional stock shortages and specific product quality issues, such as clumping in garlic granules. While the majority of customers report positive experiences and express trust in the brand, a few suggest improvements in communication and product instructions. Overall, the company is viewed favorably, with a solid foundation for continued customer loyalty.

This summary is generated by AI, based on text from customer reviews

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17,563 reviews

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Nebraska
1 review
0 helpful votes
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Great
November 3, 2024

Greater than great as I previously stated. This place is my favorite and should have way more customers

Date of experience: October 24, 2024
Japan
1 review
0 helpful votes
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GREAT PRODUCTS
November 3, 2024

Excellent products and service. Recommended for all your herbs and teas.

Date of experience: October 24, 2024
Washington
1 review
0 helpful votes
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Red Root
November 3, 2024
Updated review

Good product. Read first review if you want more information
Thanks
Richard

Date of experience: October 23, 2024

Delivery and arrival
April 25, 2024
Previous review

Delivery was on time. Overall no complaints
Thanks
Richard

Date of experience: April 15, 2024
Alabama
1 review
0 helpful votes
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Quality and speed of delivery
November 3, 2024

I have been extremely happy with all my purchases thus far. I appreciate how quickly my orders have been delivered. Thank you.

Date of experience: October 23, 2024
New York
1 review
0 helpful votes
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Very well done
November 2, 2024

Shipped to my satisfaction an will
Order again this product was effective

Date of experience: October 23, 2024
Massachusetts
1 review
0 helpful votes
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I rarely have a problem with a shipment, and I order at least monthly. The product is always top quality. But when something goes wrong, it's usually a shipping problem and the CS rep is on top of it.

Date of experience: October 23, 2024
Melissa M. Monterey Bay Herb Co. Rep
over a year old

Hi Bena!
Thank you for being such a loyal part of our HerbCo. Community! 🌿 We’re so pleased to hear that our products and service continue to meet your expectations. Knowing you can rely on us is exactly what we aim for. Here’s to many more months of smooth deliveries and high-quality herbs! 🌱 Thank you for your kind words and support.

Kentucky
1 review
0 helpful votes
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Herb Co was my prime provider until...
November 2, 2024
Updated review

I order several times from Herb Co. And was happy until I received a order of Motherwort wherein it contained more stems than leaves. At first I brushed it off to a 'one off' until I ordered a pound of Mugwort where in I had to pick huge pieces of stems out of the leaves before it could be used for teas. As a herbalist, I now use Herb Co. As a last resort instead of prime provider for herbs.

Date of experience: October 23, 2024

I have always been satisfied with the service and quality...
March 4, 2024
Previous review

I have always been satisfied with the service and quality of the herbs. Other than the shipping costs I have no complaints. However, I do receive my products within a week so, in the end one balances the other. As a small business owner, costs are of a concern but, quality is the deciding factor as I refuse to offer sub-par products to my customers. I have used other bulk herb suppliers and NONE, I MEAN NONE can match the price and quality of MBHC. Great job guys!

Date of experience: March 4, 2024
Maine
1 review
0 helpful votes
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Great spices
November 2, 2024

Love the quality of the herbs you all have appreciate the quick response to questoins. Would like if you provided postage for returns.

Date of experience: October 23, 2024
Connecticut
1 review
0 helpful votes
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Great Products
November 2, 2024

Everything I've ever bought here always meets or exceeds expectations and the prices are reasonable.

Date of experience: October 22, 2024
Florida
1 review
0 helpful votes
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Best Herb Supplier
November 2, 2024

One of the best herb suppliers going! Your dead sea salt is wonderful! Loving that you have wild crafted herbs now too!

Date of experience: October 22, 2024
Melissa M. Monterey Bay Herb Co. Rep
over a year old

Hi Matthew!

Your enthusiasm just made our day! ✨ We're so happy to hear you're enjoying the Dead Sea salt and our wild crafted herbs. It's our goal to offer the best selection, and we love knowing that we’re meeting your expectations. Thanks for being part of the HerbCo family—happy blending and crafting! 🍂

Wisconsin
1 review
0 helpful votes
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High shipping cost
November 2, 2024

The shipping is way too high. Will check out other companies for better shipping. Wanted more products but…….got way too pricey. This site was recommended….that's why I tried it.

Monterey Bay Herb Co. attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 22, 2024
Florida
1 review
0 helpful votes
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Good
November 1, 2024

Good quality and fast delivery. Best price for mushrooms and neem.

Date of experience: October 22, 2024
Rhode Island
1 review
0 helpful votes
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Best Mulling Spices
November 1, 2024

I mull wine during the winter with Monteray Bay mulling spices. Have for years! Best spices on the planet!

Date of experience: October 22, 2024
Texas
1 review
0 helpful votes
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Excellent Company
November 1, 2024

Easy to find everything, site easy to navigate, prompt shipping.

Date of experience: October 22, 2024
Alaska
1 review
0 helpful votes
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Fast Shipping
November 1, 2024

Very happy with how fast the herbs arrive after ordering. I do wish there wasn't a 5lb limit on the shipping for the flat rate though, anything outside of that, the shipping to Alaska is very expensive.

Date of experience: October 22, 2024
New Hampshire
1 review
0 helpful votes
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Good folks :)
November 1, 2024

Thank you! I will return for more from you all! Take care! :)!

Date of experience: October 22, 2024
New Mexico
1 review
0 helpful votes
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Fast delivery and delicious spices
November 1, 2024

I cook a lot of indian food and love novelty teas, so I bought some bulk spices and teas so I didn't have to keep stocking up at the local stores. The delivery was Way faster than I anticipated, and all of the spices are great!

Date of experience: October 22, 2024
Texas
1 review
0 helpful votes
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Professional
November 1, 2024

This company is very easy to work with and provides quality products. When I had a slight issue with something I received they were quick to fix it and make sure all was well. I will be buying from them again for sure!

Date of experience: October 22, 2024
Kentucky
2 reviews
0 helpful votes
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Great quality and affordable
November 1, 2024

Ordering from the Monterey Bay Co. Is always a pleasure. Quick delivery of a wholesome product at a very reasonable price.

Date of experience: October 22, 2024
Wisconsin
1 review
0 helpful votes
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Great company
November 1, 2024
Updated review

It was easy to shop and find what I wanted. Description of taste and attributes spot on. Prices are affordable too.

Date of experience: October 22, 2024

Easy to shop
October 14, 2024
Previous review

Easy to shop

Date of experience: October 3, 2024