Monterey Bay Herb Co.

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Monterey Bay Herb Co.

4.8

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From the business

Bulk herbs, spices, seasonings, and teas from Monterey Bay Spice Co. All of our bulk herbs are wholesale.


herbco.com
Watsonville, CA, United States
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Monterey Bay Herb Co. Reviews Summary

Monterey Bay Herb Company enjoys a strong reputation for high-quality products, with customers frequently praising the freshness and variety of herbs and teas offered. Many reviews highlight the reliability of the ordering process and prompt shipping, contributing to overall customer satisfaction. However, some concerns arise regarding occasional stock shortages and specific product quality issues, such as clumping in garlic granules. While the majority of customers report positive experiences and express trust in the brand, a few suggest improvements in communication and product instructions. Overall, the company is viewed favorably, with a solid foundation for continued customer loyalty.

This summary is generated by AI, based on text from customer reviews

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17,537 reviews

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New Jersey
1 review
0 helpful votes
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Love it!
November 8, 2024

Always have what I need and the quality of the product is amazing!

Date of experience: October 28, 2024
California
1 review
0 helpful votes
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One stop shop
November 8, 2024

Great source for herbs and teas. Only issue is keeping the herbs in stock. I've had to wait for cilantro.

Date of experience: October 28, 2024
Texas
1 review
0 helpful votes
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Great product and prices
November 8, 2024

Quick, easy and had what i needed at great prices. Everything came package great and not damaged and quick shipping

Date of experience: October 28, 2024
California
1 review
0 helpful votes
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Great quality products
November 7, 2024

I love all the products I've ordered from this company. I just wish stopping was not so expensive...

Date of experience: October 28, 2024
Georgia
1 review
0 helpful votes
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Herbs
November 7, 2024

Your website works great. Please add Pau D'Arco in Powder form to your website. Other than that I usually find all the other herbs I need. Thanks Cheryl Hartmann

Date of experience: October 28, 2024
California
1 review
0 helpful votes
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Always Dependable
November 7, 2024

I love Monterey Bay Herb Co. Products are top quality and I always receive my order super fast.

Date of experience: October 28, 2024
California
1 review
0 helpful votes
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Excellent!
November 7, 2024

Fast delivery and great quality on the spices I ordered. I'll def order again and will tell others about it!

Date of experience: October 28, 2024
California
1 review
0 helpful votes
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Great company!
November 7, 2024

Thi is a wonderful company, very customer oriented and quality products. Fast shipping and easy to do business with!

Date of experience: October 27, 2024
Texas
1 review
0 helpful votes
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Great service!
November 7, 2024

I was hoping for an option to mix lemon and ginger but other than that it's fine. The shipping was fast and I don't have to drive 2 hours to get tea in bulk this way.

Date of experience: October 27, 2024
Alabama
1 review
0 helpful votes
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Great value!
November 7, 2024

Great value for quality tea. I will continue to order from Monterey Bay!

Date of experience: October 27, 2024
California
1 review
0 helpful votes
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Happy Camper
November 6, 2024

Great quality herbs, quantities and prices! My first order came so quick and the quality of herbs was beyond what i thought I would be recieving Better than anything Ive picked up at any of my local shops

Date of experience: October 27, 2024
Indiana
1 review
0 helpful votes
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Nice options
November 6, 2024

While shipping can be a lot and they are always out of stock for organic bulk herbs… there is a lot to choose from

Date of experience: October 27, 2024
Georgia
3 reviews
0 helpful votes
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Product Integrity
November 6, 2024

Discount code was not easily used. A few unnecessary extra steps to apply. Otherwise, all good.

Date of experience: October 27, 2024
Michigan
2 reviews
0 helpful votes
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Wide selection of great product for a great price. Shipping was fast and reliable.

Date of experience: October 27, 2024
Missouri
1 review
0 helpful votes
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Interface with PAYPAL was a nightmare
November 6, 2024

Had to submit twice which you specifically told me not to do because it didn't process through PayPal the first time. Please check and only send me one order and fix your interface with PayPal.

Date of experience: October 27, 2024
Canada
1 review
0 helpful votes
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One of THE BEST!
November 6, 2024

I absolutely love ordering from HerbCo. Even with the shipping, custom fees and exchange rate it is less expensive than ordering from suppliers here in Canada. The quality has always been excellent with fast shipping and great service.

Date of experience: October 27, 2024
Iowa
1 review
0 helpful votes
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Good service for quality products
November 6, 2024

Last order shipped the day I placed it. We feed the Raspberry leaves to our horses as a supplement, and they are always soft and never have thorns. The service and quality are greatly appreciated.

Date of experience: October 27, 2024
Georgia
2 reviews
0 helpful votes
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Healthy Chickens, beautiful eggs
November 6, 2024

My chickens lay beautiful orangish-yellow eggs when mix the high quality marigold petals with their food.

Date of experience: October 26, 2024
Arizona
1 review
0 helpful votes
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When a customer has an issue, I just take care of it and they only spend $20 with me. I've spent thousands with you guys and the only time I had a mix up with my mailing. I connected you and you didn't offer to help one bit. You could have easily liked at my record and known I was good for it and re shipped the product knowing the original was already heading back to you with tracking. Instead you made me and my customers wait another week and pay shipping again although the error was your website auto generated my old address for shipping.
I never offered this info but since you asked.
Cheers

Date of experience: October 26, 2024
Pennsylvania
1 review
0 helpful votes
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Great company
November 5, 2024

This company has always done a great job for me. And shipping has always been fast.

Date of experience: October 26, 2024