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Hello Molly

1.7

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Hello Molly Reviews Summary

Hello Molly has a rating of 1.7 stars from 45 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Hello Molly most frequently mention store credit, customer service and poor quality. Hello Molly ranks 1732nd among Women's Clothing sites.

service
25
value
30
shipping
26
returns
28
quality
28

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Australia
60 reviews
30 helpful votes
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Hello Molly - cute website
February 1, 2021

I talk a bit more in depth about the dress I purchased and my general experience using the Hello Molly website. Overall a nice experience.

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Date of experience: January 31, 2021
New Jersey
1 review
4 helpful votes
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So about 2 months ago I ordered two dresses from Hello Molly, I got my first one after 2 weeks which I was not complaining about at all, but my second dress never came. Now I wouldn't be this upset if it was just any dress, but this dress was for my college graduation, and since that's delayed until further notice I didn't make a fuss out of it hoping it would still come in. I messaged the site TWICE. At first they told me it was getting on the next flight over to me, which I was satisfied with, and after another 2 weeks I messaged again for an update and Boom. I get a message saying "it was lost in transit, they will refund me". I'm sorry but I didn't want a refund, I made that known, I just wanted my dress that I've waited 2 months for, but they didn't accept that answer, so a refund it was. Needless to say, I'm super upset, no graduation dress, and 2 months was definitely not worth the wait.

Date of experience: May 9, 2020
Colorado
3 reviews
3 helpful votes
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Just had my first experience with Hello Molly and they are truly a great company to deal with! Not only do they have a wide selection of very quality clothes, but their service is a breath of fresh air.

They have a phone number that is actually answered by a live person. I had to call twice with questions and both times the person on the other line was very helpful and had sincere appreciation for my business.

My order was in hand four days after ordering and the shipment came all the way from Australia to the US.

Definitely will be using this site again in the future and I would recommend it to anyone!

Date of experience: March 6, 2018
Australia
7 reviews
23 helpful votes
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Gorgeous clothes
October 14, 2017

This website sells exceptionally good quality clothes. The best value comes on the more formal items which tend to be around $65-80. On other items such as casual dresses and clothes the pricing is a bit expensive also sitting around the $65-80 mark (however they're to die for).

The only improvement i could offer to the website would be offering free return for over $150 for example as it would mean id be more willing to take risk and buy more things

Date of experience: October 13, 2017
California
7 reviews
14 helpful votes
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Great!
May 1, 2017

Ordered a blush dress for a dance and love the material! It is super flattering and is an exact representation of what is offered in the picture. Only bought the one dress but would recommend this site. Great quality and came quick.

Date of experience: April 29, 2017