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HeatPressNation has a rating of 4.7 stars from 8,899 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HeatPressNation most frequently mention customer service and several times. HeatPressNation ranks 1st among Industrial Supply sites.
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Easy
Awesome product, awesome service!
Love the payment plan option
These inks were so expensive. I only paid $655 for the machine and cost me $350 for the ink. Just wow, had no idea when I purchased the machine that was how much the ink would be.
You are a amazing group of people! Thank you for seeing that my satisfaction was important to you.
Easy to use and affordable.
I ordered the heat press pads and they are great
I love Heat Press Nation. Great product and amazing customer service!
The shipping was exceptionally fast for this order!
It was easy to find the right package for my needs.
Easy and the videos were amazing to make our decision
Best off ever
Heat Press Nation for the Win!
Thanks for the ease of service
Very fast Delivery
Heat Press was very well packaged and staff was very helpful with all my questions
Great online purchase
Than you
Quick and easy! Love it!
Super quick shipping and great product!
Thanks, great service
Answer: Heat Press Nation came highly recommended but they have yet to live up to the hype, I am very disappointed with their services. I ordered the Sawgrass SG1000 in May 26,2020 and received my printer on June 11,2020, needless to say I was overjoyed to be receiving my printer but was shocked and disappointed when I opened the box and there was no installation kit included. I contacted the company and was told by the Customer Service Representative that they received the printers without the ink and they knew I was eager to receive my printer so they shipped it out the printer without the ink (1st Lie) but I would receive the ink on Saturday June 13,2020 but that was another lie, it never came, I called a few times throughout the week, no one could give me a definite answer or provide a tracking number for my ink, I requested to speak with a Supervisor, I was told he would give me a call but to no avail, I was told that the Supervisor is having my ink shipped overnight but still no ink.(another Lie) I contacted the company again today, I was on hold for an hour and eleven minutes only to speak with a representative to be told, my ink was shipped out but I won't receive it until Wednesday June 24,2020. I am outraged, I have missed out on so much business because of this, I will no longer do business with Heat Press Nation because I don't feel I'm being properly compensated for my troubles.
Answer: Received half my order after 7 days. It has been almost 2 weeks and have not received the rest of order.

