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HeatPressNation has a rating of 4.7 stars from 8,899 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HeatPressNation most frequently mention customer service and several times. HeatPressNation ranks 1st among Industrial Supply sites.
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Need to have a box available to check when placing order "Shipping Address Same As Billing Address".
Shipping was a little high for the item. I think USPS could ship it for a lot less. $10 shipping for a $30 item seems a little high to me.
Site was very easy to use and Best Price for Heat Vinyl.
FAST delivery.
Your delivery time is pretty amazing! I just ordered my press on Sunday and it arrived Wednesday. Learned a lot from HPN's website, very informative.
It was great.
Great customer service and response times! I will and have ordered from HPN! Would recommend to others! I received my heat press quickly! Very happy with it! Thank you!
Shopping was good, wish color chart was easier to make larger... Product is excellent quality!
Thank you
Great price... great product... will be doing more busy with you guys soon.
It was ok
I love your customer service.
I haven't opened the shipment yet but I'm assuming it is okay.
Quick and easy ordering process. Supper fast delivery. Will rate and follow up with a product review once I use it.
This is an easy site to move around in. Found what I was looking for right away.
Found what I needed quick
It was a great experience
Excellent service. Order processed quickly and received shipment on time. Have not opened shipping container yet. If there is any problem I will follow up. Thanks!
Great experience great descriptions
Good
Easy
Send Survey but give time to evaluate product
Answer: Heat Press Nation came highly recommended but they have yet to live up to the hype, I am very disappointed with their services. I ordered the Sawgrass SG1000 in May 26,2020 and received my printer on June 11,2020, needless to say I was overjoyed to be receiving my printer but was shocked and disappointed when I opened the box and there was no installation kit included. I contacted the company and was told by the Customer Service Representative that they received the printers without the ink and they knew I was eager to receive my printer so they shipped it out the printer without the ink (1st Lie) but I would receive the ink on Saturday June 13,2020 but that was another lie, it never came, I called a few times throughout the week, no one could give me a definite answer or provide a tracking number for my ink, I requested to speak with a Supervisor, I was told he would give me a call but to no avail, I was told that the Supervisor is having my ink shipped overnight but still no ink.(another Lie) I contacted the company again today, I was on hold for an hour and eleven minutes only to speak with a representative to be told, my ink was shipped out but I won't receive it until Wednesday June 24,2020. I am outraged, I have missed out on so much business because of this, I will no longer do business with Heat Press Nation because I don't feel I'm being properly compensated for my troubles.
Answer: Received half my order after 7 days. It has been almost 2 weeks and have not received the rest of order.

