Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
HeatPressNation has a rating of 4.7 stars from 8,899 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HeatPressNation most frequently mention customer service and several times. HeatPressNation ranks 1st among Industrial Supply sites.
We monitor reviews for authenticity
I love the service!
Great it was on time and the product is perfect
Excellent!
So helpful and knowledgeable.
Thank you very easy
All the products purchased from heat press nation are top quality,I look forward to doing more business with them in the future.thank you
So happy for my purchase. Can't wait to start using it
No complaints
...
Customer service needs to be improved, I waited too long to talk with someone however the person I spoke with was very knowledgeable and was able to answer all my questions. I called by phone in which notified me that there was a high call volume. Next, I tried the online chat and had someone call me back by phone. This process took at least 20 - 30 mins. I questioned the person who called me back and he did let me know that a couple hours in the morning they are short staffed and throughout the day it improves. I did appreciate what I thought was an honest answer and that is what lead me to finalize my purchase with Heat Press Nation.
Website was very user friendly and appreciated the links to educate me on which product was right for me. I'm looking forward to doing more business in the future. Thanks, Jeremy
Great product at a great price...took a little longer to arrive than I thought it would.
So Far so good. Just got it today and have not used it yet.
I am always happy with the shopping experience at heatpressnation.com
Thanks
I have not received it.
Easy, fast delivery. Love that I get it 2 days. Will order more soon.
Great place to buy.
Perfect!
Everything is good. I like the heat press I bought for you as well. A lot of what I cut and press is 9.75" wide. It would be nice if the material came in 20" but I understand why.
Answer: Heat Press Nation came highly recommended but they have yet to live up to the hype, I am very disappointed with their services. I ordered the Sawgrass SG1000 in May 26,2020 and received my printer on June 11,2020, needless to say I was overjoyed to be receiving my printer but was shocked and disappointed when I opened the box and there was no installation kit included. I contacted the company and was told by the Customer Service Representative that they received the printers without the ink and they knew I was eager to receive my printer so they shipped it out the printer without the ink (1st Lie) but I would receive the ink on Saturday June 13,2020 but that was another lie, it never came, I called a few times throughout the week, no one could give me a definite answer or provide a tracking number for my ink, I requested to speak with a Supervisor, I was told he would give me a call but to no avail, I was told that the Supervisor is having my ink shipped overnight but still no ink.(another Lie) I contacted the company again today, I was on hold for an hour and eleven minutes only to speak with a representative to be told, my ink was shipped out but I won't receive it until Wednesday June 24,2020. I am outraged, I have missed out on so much business because of this, I will no longer do business with Heat Press Nation because I don't feel I'm being properly compensated for my troubles.
Answer: Received half my order after 7 days. It has been almost 2 weeks and have not received the rest of order.

