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HeatPressNation has a rating of 4.7 stars from 8,899 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HeatPressNation most frequently mention customer service and several times. HeatPressNation ranks 1st among Industrial Supply sites.
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I really enjoy my products and shopping with heat press nation
Would definitely buy from them again!
Great website. Very informative with all the necessary products for my business. Prices and turnaround times are super!
HPN was amazing to work with! I got worried about the shipping time, because I didn't receive a tracking number, they checked up and told me it would be delivered in one more day. It was!
It took a LONG time to receive it, with no explanation. When I called, I received polite immediate service and the package was expedited with next day shipping. Now I need an instruction manual in order to install it.
Nothing to complain about the service.
IT WAS EASY AND FAST
The order came in a very timely manner and was very happy. I have yet to receive my prints to press so I cannot comment on the use of the press as of now.
Very informative descriptions and helpful reviews
Everything was as stated
Doesn't stay at the set temperature while I'm working. Extremely frustrating m
Good
I loved the different styles and the colors available. I also loved the tutorial videos that way I could see how to not only heat press it but also how it will look as a final product. Thanks
Never got confirmation email of shipped goods had to call customer service to get a tracking number
So far shopping is going smoothly, hope it arrives soon, then everything will be wonderful
This was first interaction with HPN and my experience was awesome.
Excellent shopping experience each time.
We had problems getting the product from UPS.
Unfortunately I received the wrong item. But the customer service rep was A1, and made sure that I was made whole. I look forward to continuing my business relationship with Heat Press Nation...
Answer: Heat Press Nation came highly recommended but they have yet to live up to the hype, I am very disappointed with their services. I ordered the Sawgrass SG1000 in May 26,2020 and received my printer on June 11,2020, needless to say I was overjoyed to be receiving my printer but was shocked and disappointed when I opened the box and there was no installation kit included. I contacted the company and was told by the Customer Service Representative that they received the printers without the ink and they knew I was eager to receive my printer so they shipped it out the printer without the ink (1st Lie) but I would receive the ink on Saturday June 13,2020 but that was another lie, it never came, I called a few times throughout the week, no one could give me a definite answer or provide a tracking number for my ink, I requested to speak with a Supervisor, I was told he would give me a call but to no avail, I was told that the Supervisor is having my ink shipped overnight but still no ink.(another Lie) I contacted the company again today, I was on hold for an hour and eleven minutes only to speak with a representative to be told, my ink was shipped out but I won't receive it until Wednesday June 24,2020. I am outraged, I have missed out on so much business because of this, I will no longer do business with Heat Press Nation because I don't feel I'm being properly compensated for my troubles.
Answer: Received half my order after 7 days. It has been almost 2 weeks and have not received the rest of order.

