Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
HeatPressNation has a rating of 4.7 stars from 8,899 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HeatPressNation most frequently mention customer service and several times. HeatPressNation ranks 1st among Industrial Supply sites.
We monitor reviews for authenticity
As always, a great product and excellent shipping, HPN is my number one choice for a reason.
This item is a Christmas gift so no product rating is given. Expecting good things
User friendly site easy to navigate
It was great!
Great Experience, will definitely shop here again!
I can't say anything bad about the company. I didn't have a horrible experience or anything like that. I just don't think the items I ordered were worth buying.
Good company to work with.
It was here when expected and did what I needed.
Look forward to purchasing from you in the future.
I had a slight shopping cart issue with using my phone and switching to my computer to do a new order however customer service was very friendly and efficient at fixing and refunding the difference.
I am not only a very happy customer, my sister will soon be one also. She is coming to your site for her heat press!
Phone support did not provide complete shipping information. They were not up to date with their own shipping process.
Good shipping times to Midwest. Very reasonable prices.
Easy buying process
I was very satisfied with my purchase. One of my mugs had a broken handle but not a big deal for me because I used it for practice. Will definitely be ordering again.
Great experience, products arrived when I expected them and are excellent quality.
Just to many choices. Real easy to find the right machine.
Always great products, great service.
Real fast great deals
It took over a week to receive my product that I ordered. Second order in a little over a month that took over a week. I needed the vinyl project I was doing for a customers. I ended up having to buy it from somewhere else because it didn't come in.
Answer: Heat Press Nation came highly recommended but they have yet to live up to the hype, I am very disappointed with their services. I ordered the Sawgrass SG1000 in May 26,2020 and received my printer on June 11,2020, needless to say I was overjoyed to be receiving my printer but was shocked and disappointed when I opened the box and there was no installation kit included. I contacted the company and was told by the Customer Service Representative that they received the printers without the ink and they knew I was eager to receive my printer so they shipped it out the printer without the ink (1st Lie) but I would receive the ink on Saturday June 13,2020 but that was another lie, it never came, I called a few times throughout the week, no one could give me a definite answer or provide a tracking number for my ink, I requested to speak with a Supervisor, I was told he would give me a call but to no avail, I was told that the Supervisor is having my ink shipped overnight but still no ink.(another Lie) I contacted the company again today, I was on hold for an hour and eleven minutes only to speak with a representative to be told, my ink was shipped out but I won't receive it until Wednesday June 24,2020. I am outraged, I have missed out on so much business because of this, I will no longer do business with Heat Press Nation because I don't feel I'm being properly compensated for my troubles.
Answer: Received half my order after 7 days. It has been almost 2 weeks and have not received the rest of order.

