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HeatPressNation has a rating of 4.7 stars from 8,899 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HeatPressNation most frequently mention customer service and several times. HeatPressNation ranks 1st among Industrial Supply sites.
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I was excited to order a heat press more excited when I received it but was very disappointed to know that they sent me a used products not only did they sent me a use product but they never notified me about my refund I had to call them and ask them where is my refund and I was told to hold on they will check on it and then was told my refund will be processed that day very disappointed plus they charged me for delivering a package that they sent me That was used!
Great value. Products cam out great. Easy set up!
This was my first heat press, so I spent several weeks researching and reading customer reviews. I finally decided on a mid-range heatpressnation press, and I love it! I pulled it out of the box and started using it immediately with no issues. It presses so evenly the first time around. Theres no need to press a second time. I love it and definitely recommend it to anyone wanting a press. I purchased over Black Friday and got a great deal too!
Easy Ordering, received my heat press fast and I absolutely love the heat press I received!
High Quality heat press. Such an upgrade for my business!
Was a good experience
Just got this product and will let you know about it as soon as we get to use it
I am still waiting to receive some kind of coupons
Poor communication, was told product was out of stock yet website said it was in stock in PA. When I pointed that out the press was shipped from PA. I was told I'd get email with tracking number when it shipped yet I never got an email. Press works well and seems to be high quality.
They have every and anything you're looking for. I am a satisfied customer. Will order again. Thank you.
Quick delivery. Great products.
Great company and helpful. The heat press came fast and tested. Trust me, trust in HPN.
Would recommend and have recommended this site. I like the videos available about different vinyls.
I was debating on which company to buy a sublimation printer from. I had called Heat Press Nation as I had a question regarding what all came in the package. They were quick to answer the call (not one, but two times as I forgot to ask a question on my initial call). After comparing printers, cost of blanks (from other suppliers), and when I seen that they offered FOREVER Subli-Light Sublimation paper for cotton and you can use the ink that comes with the printer...I was SOLD. Order placed, now I can't wait to get the printer :)
First time buying a heat press of this size. Very happy with. Took a bit to figure out how to do some of my items. The temp is off a bit on it but I use a heat gun to adjust the temp. Very happy with the heat press
Love the price haven't used yet. But found the color I wanted when I couldn't find it anywhere in a store
I had been comparing heat presses for some time and thought that the HPN Black series was the one I would get if money wasn't an issue. When it went on sale for Black Friday, my husband thought it would be a great Christmas present for me. It was! I love it! My crafting is so much easier and more consistent now. I would recommend this to anyone looking for a heat press.
I appreciate the free shipping with my order.
I am so impressed with the customer service. We had a death in the family about the time we got our heat press and mug press and I was able to unpack each item but not even look at them until several weeks after unpacking. I noticed I didn't get a cord for my mug press. Called and had one delivered in two days. Perfect customer service. Thank you so much.
Absolutely love the prices for the best quality products!
Answer: Heat Press Nation came highly recommended but they have yet to live up to the hype, I am very disappointed with their services. I ordered the Sawgrass SG1000 in May 26,2020 and received my printer on June 11,2020, needless to say I was overjoyed to be receiving my printer but was shocked and disappointed when I opened the box and there was no installation kit included. I contacted the company and was told by the Customer Service Representative that they received the printers without the ink and they knew I was eager to receive my printer so they shipped it out the printer without the ink (1st Lie) but I would receive the ink on Saturday June 13,2020 but that was another lie, it never came, I called a few times throughout the week, no one could give me a definite answer or provide a tracking number for my ink, I requested to speak with a Supervisor, I was told he would give me a call but to no avail, I was told that the Supervisor is having my ink shipped overnight but still no ink.(another Lie) I contacted the company again today, I was on hold for an hour and eleven minutes only to speak with a representative to be told, my ink was shipped out but I won't receive it until Wednesday June 24,2020. I am outraged, I have missed out on so much business because of this, I will no longer do business with Heat Press Nation because I don't feel I'm being properly compensated for my troubles.
Answer: Received half my order after 7 days. It has been almost 2 weeks and have not received the rest of order.

