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HeatPressNation has a rating of 4.7 stars from 8,899 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HeatPressNation most frequently mention customer service and several times. HeatPressNation ranks 1st among Industrial Supply sites.
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Will be placing more orders.
Everything was delivered as expected, packaged extremely well, and set up was very easy. I started pressing shirts right away after adjusting the pressure.
Received the wrong color vinyl for 1 roll I ordered. Once I sent in photo evidence of the mistake the correct color was mailed and I was able to keep the one they sent by mistake.
Nice easy and simple...
Unit is great and it works. Super fast shipping. Thanks.
Superior.
There were issues with your website - when I clicked on links, I got error messages but sometimes I would click back and click the link again and it would work.
Good price
Have not had time to use machine yet.
Mostly the problems have been with customer service. Website is pretty easy to navigate.
I was really pleased with my whole transaction! The thing that really urged me to buy was the fact that so many people praised the customer service. I felt that if I was in good hands if something happened to my product or if I needed help!
Very satisfied with product.
Not bad
Good, but some of the prices are a little high
I love getting the vinyl by the yard it makes it so much easier when I have a lot of the same thing to do and its the best price around.
Simple and easy, I am excited to get my heat press since your site was highly recommended!
Still need to watch some sublimation tutorials on getting the desired colors on my projects but I'm pleased so far!
Informative and easy
Everything was fine
After doing months of research I chose heatpressnation.com for my initial purchases for the first trial run of sublimation mugs. Very pleased is all I can say. From the initial questions I had, the ordering of the mug press, printer, tape, paper, and mugs I can say my future orders will be with this company as well.
Answer: Heat Press Nation came highly recommended but they have yet to live up to the hype, I am very disappointed with their services. I ordered the Sawgrass SG1000 in May 26,2020 and received my printer on June 11,2020, needless to say I was overjoyed to be receiving my printer but was shocked and disappointed when I opened the box and there was no installation kit included. I contacted the company and was told by the Customer Service Representative that they received the printers without the ink and they knew I was eager to receive my printer so they shipped it out the printer without the ink (1st Lie) but I would receive the ink on Saturday June 13,2020 but that was another lie, it never came, I called a few times throughout the week, no one could give me a definite answer or provide a tracking number for my ink, I requested to speak with a Supervisor, I was told he would give me a call but to no avail, I was told that the Supervisor is having my ink shipped overnight but still no ink.(another Lie) I contacted the company again today, I was on hold for an hour and eleven minutes only to speak with a representative to be told, my ink was shipped out but I won't receive it until Wednesday June 24,2020. I am outraged, I have missed out on so much business because of this, I will no longer do business with Heat Press Nation because I don't feel I'm being properly compensated for my troubles.
Answer: Received half my order after 7 days. It has been almost 2 weeks and have not received the rest of order.

