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HeatPressNation has a rating of 4.7 stars from 8,899 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HeatPressNation most frequently mention customer service and several times. HeatPressNation ranks 1st among Industrial Supply sites.
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HPN continues to provide fast, friendly service and a customer support team second to none.
Good service. Timely delivery.
Always a good experience this was the first time one of the mugs was broke
Heat press nation is a great company to work with! Always a perfect experience and customer service is top notch!
Took a while to ship, but awesome product!
Very happy with everything about this order.
Everything was as i expected thank you!
Would highly recommend
Very easy order experience and choices for shipping if you are in a hurry.
Love Heatpressnation especially since It's close to me in California
Great experience, great buy!
Easy
So glad I shopped here for my HPN 15x15 clamshell press with auto release, all my Siser vinyls with the best customer service!
Very happy with shipping times. I live in California and it only takes about 2 days to arrive after submitting my purchase online. Best Siser deals also. I wont buy from anyone else.
Easy and straight forward.Good packaging, received on time and it's works perfect.
AWESOME BUYING EXPERIENCE EVER!
Easy, explained what bundle contained.
I love HPN. This is my second machine purchase. What I love most is the quality and ease of use of the machine I already own and their customer support is outstanding. I called HPN before I made this purchase. They advised me as to which machine was best for me according to my intended use. I have already referred others to purchase from HPN.
This was a first purchasing from heat press nation and me experience was great. Heat press work great and easy to operate. Will choose to buy from this company again.
Quick response and delivery coast to coast
Answer: Heat Press Nation came highly recommended but they have yet to live up to the hype, I am very disappointed with their services. I ordered the Sawgrass SG1000 in May 26,2020 and received my printer on June 11,2020, needless to say I was overjoyed to be receiving my printer but was shocked and disappointed when I opened the box and there was no installation kit included. I contacted the company and was told by the Customer Service Representative that they received the printers without the ink and they knew I was eager to receive my printer so they shipped it out the printer without the ink (1st Lie) but I would receive the ink on Saturday June 13,2020 but that was another lie, it never came, I called a few times throughout the week, no one could give me a definite answer or provide a tracking number for my ink, I requested to speak with a Supervisor, I was told he would give me a call but to no avail, I was told that the Supervisor is having my ink shipped overnight but still no ink.(another Lie) I contacted the company again today, I was on hold for an hour and eleven minutes only to speak with a representative to be told, my ink was shipped out but I won't receive it until Wednesday June 24,2020. I am outraged, I have missed out on so much business because of this, I will no longer do business with Heat Press Nation because I don't feel I'm being properly compensated for my troubles.
Answer: Received half my order after 7 days. It has been almost 2 weeks and have not received the rest of order.

