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HeatPressNation has a rating of 4.7 stars from 8,899 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HeatPressNation most frequently mention customer service and several times. HeatPressNation ranks 1st among Industrial Supply sites.
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Shipping time was great. Had a problem with the timer and auto open working at first but one call to customer service and it was an easy fix. I really appreciate the payment plan options as well.
Oh
Thank you
Representative from HeatPressNation called me personally to let me know a product I ordered was out of stock and had to be ordered. When it shipped, it shipped way faster than I expected. Wonderful service and I plan on buying from them again!
Good experience. No issues. Definitely ordering again.
Good company, fast delivery, and an easy ordering process.
HPN is my favorite place to shop for all my heart transfer needs!
Quick and easy to find! Better prices than any other option!
Happy customer
Easy ordering process. Fastest shipping! Excellent product! Thank you so very much!
Always an easy time ordering what I need and consistent service.Best Customer Service from any company.Thank you for everything!
Perfect!
Very easy to order and received it quickly
Came quickly and product is as described
Lots of resources to help me out thanks
Had to contact for special set up, received a reply quickly and solved my problem.
The site is well done and easy to use. I am so pleased with my heat press. It was completely assembled, arrived on time and is perfect. Besides being a terrific product, it is so easy to use. Kudos to Heat Press Nation!
Very quick shipping. Press was packaged very well & in perfect condition when delivered.
Delivery was fast and products worked great!
Easy ordering, fast delivery, great service. Thank you!
Answer: Heat Press Nation came highly recommended but they have yet to live up to the hype, I am very disappointed with their services. I ordered the Sawgrass SG1000 in May 26,2020 and received my printer on June 11,2020, needless to say I was overjoyed to be receiving my printer but was shocked and disappointed when I opened the box and there was no installation kit included. I contacted the company and was told by the Customer Service Representative that they received the printers without the ink and they knew I was eager to receive my printer so they shipped it out the printer without the ink (1st Lie) but I would receive the ink on Saturday June 13,2020 but that was another lie, it never came, I called a few times throughout the week, no one could give me a definite answer or provide a tracking number for my ink, I requested to speak with a Supervisor, I was told he would give me a call but to no avail, I was told that the Supervisor is having my ink shipped overnight but still no ink.(another Lie) I contacted the company again today, I was on hold for an hour and eleven minutes only to speak with a representative to be told, my ink was shipped out but I won't receive it until Wednesday June 24,2020. I am outraged, I have missed out on so much business because of this, I will no longer do business with Heat Press Nation because I don't feel I'm being properly compensated for my troubles.
Answer: Received half my order after 7 days. It has been almost 2 weeks and have not received the rest of order.

