HeatPressNation
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Go to store when it comes to iron on products.
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Very Satisfied
The product works as described, and it's durable.
Online chat was very helpful
Good machine for the money but the particular black series I received did not have a dual fuse, or any external fuse for that matter.
Everything went smoothly in receiving the items
It was good! Nothing negative to say
Great!
I only used 2 mugs. One of the mugs didn't do good the other one did ok.
I'm so happy with my purchase! Will definitely be shopping at Heatpress Nation again!
I am always happy with the products that I receive.
Great experience and great price
Heat Press Nation continues to impress with their commitment to excellent customer service and great products. Their informative videos have been a life saver. Keep it up HPN.
Their fast
Great place to buy supplies for sublimation
Great prices, fast delivery!
I felt shipping was a bit expensive. The heat press alone was pricey. Your company should offer something like spend $200 and get free shipping on products. I spent $369 before taxes and shipping plus I purchased the extra 1 year warranty. Then add shipping to that. It's pricey.
I appreciate you all making it right with our order after the mixup.
I understand mistakes happen and did get a little agitated that I contacted customer support and was initially told there was no error on the order, then after proving there was an error asked to contact someone else within your company.
I felt the appropriate solution would be to have the correct representative from your team reach out to me after insinuating that I was in the wrong which I was not, then asking me to chase down someone else withing your company.
Overall the product was as stated and I am happy with the purchase. I am only giving feedback for your internal use so please don't feel the need to post it because I feel this is an issue that can be resolved and not affect future business.
In the end, if the mistake was made on your company's end I am not sure why the customer must jump through hoops to get the product they paid for is all. I hope this helps.
