HealthPlansReviews 47

Firstly, I would just like to say it was my mistake to give a site my email and phone number without verifying first, but I was naive and thought that the site looked credible and that they were going to compile a list of estimates from various insurance companies and then email it to me. However, that was not the case at all.

Since then I have been HARASSED by various insurance companies, spamming me with NON-STOP calls and texts! I have tried various ways to get my information removed and to get in contact with the company, hoping to speak to an actual person, but have not been able to reach anyone. The HARASSMENT I am receiving from multiple insurance companies is NOT OK!

Do not give them your information!

They called and said, "Thank you for calling the enrollment center how can I help you?" I responded with an apology and tried to figure out who they were and the guy proceeded to get angrier and angrier. He finally just rudely said "You filled out a form online for health insurance didn't you?" This company needs to be monitored during all conversations. I couldn't talk and said "I'm sorry I'll get back to you." This guy on the line said "Sure you will." What kind of help is that? Not identifying the company? Not introducing yourself? Being rude and mean and then ending a conversation with a sarcastic tone? How is this place even a thing. When I called before I had two guys tell me they needed more information and just told me to call back when I had it. Instead of listing all the information they need for a quote I have to repeatedly call. This is horrible.

Healthplans.com is a joke! Save yourself a lot of grief. As I was putting in the last bit of my info, a little voice said don't. I didn't listen. This site only takes to another site with just listings of health sites. It does nothing for you. Now they have my info and that is only what they want. Within 5 minutes of entering my info, my phone exploded with texts, calls and emails. It's been two days since and my phone is still going off. On the day I first went into healthplans.com I had to turn off my phone at midnight because the contacts just kept coming incessantly. They always say he/she has been assigned to my case. What case? All are flyby night companies I never heard of, if they even give a name. Also, healthplans.com texts day you can opt out, however, when I attempted, I received a warning that fees may be assessed if I continue? It's been two days and I still get texts etc about every half hour. It's slowed down but, still I am being harassed by multiple companies. Try and find a reputable company and go through their own website or healthcare.gov. Again, don't go to this site or anything similar. They only want your info to sell and do nothing for you.

While quickly reading through the government health insurance web site, I hadn't noticed that HealthPlans.com had an ad on the page. When I thought I was requesting info. Fromt he gov't site, turns out, in my haste, I inadvertently submitted my info. To HealthPlans.com. Ever since, I've been blasted with calls multiple times/day for weeks.
Nothing I do or say, no matter how politely I ask, will stop this company from calling me. I block every call, but immediately get another call from a different number. I've asked them many times to remove me from their call list, but they just hang up on me. I unsubscribed from their emails and blocked their website through my browser, but somehow they are still getting through via Google pop-ups.

These people have called me 10 times in 2 hours. They claim it is different providers but they all have the same message and most don't sound like they are in a call center but rather at a party or on the street. When i told them to stop calling they got rude and spoke to me like i was stupid.

If I could have given zero stars I would have. The agents that answer the 800# ARE FREAKING JERKS. I'm SHOPPING. I called for infomation. I'm not ready to give them $575 TODAY. The agent I talked to was arrogant and rude throughout the entire conversation. He tells me for a family of 5 it's only $375 per mos with NO deductible and 70/30 EVERYTHING. I told him I've worked in hospital billing for so long that literally THOUSANDS of patient bills have crossed my hands and that I've NEVER heard of such good ins- so what's the catch? That's all I said. I wasn't rude. I just asked a damn question. From there on he got arrogant and nasty. And when I told him I'd have to call back after discussing the details with my husband- he actually said "Well thanks for WASTING MY TIME!" and hung up on me?!?!?!? Seriously? So I call back to report the jerk to a supervisor and the guy I get wouldn't get one on the phone. I asked him "If you're a small telemarketing agency, if you can just pass on that one of the guys you work with treated me that way, that would be great." He gets SUPER OFFENDED (Really?) and says "NO MAM'M! We're NOT some SMALL telemarketing agency!" AND HUNG UP ON ME! Absolutely ridiculous, BABY-WHINERS they have over there. I will NOT be doing business with this unprofessional business.