Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
HealthfulChat is a peer support health community offering free mental health services, including chat rooms, forums, and social networking. It covers various illnesses and conditions, providing a platform for people to connect with others who share similar experiences.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
So at this site the moderators and RAs or room assistants are basically chatters who also volunteer for the site this means they can keep acting as chatters one moment and then act as moderators the next. Nothing wrong with this until you come across the likes of Stayathome78 and CGJ both of whom are RAs - here are examples of how they do their job:
CGJ says things like "Shut it, just shut it! Be respectful" to chatters and then mutes them when they tell him to "get lost" in response. Anyone else spot the hypocrisy in telling someone to shut it and then telling them to be respectful? Probably just likes to throw weight around because he can get away with it.
Stayathome78 says things like: "Kiss my a**" and "I wish people would remove the stick from their a** when they come to chat" he also has long slagging matches with chatters in the anxiety support room. Yep people who are having anxiety issues can go and watch as he fights it out about veganism and other pointless topics. But to his credit Stayathome does pretend to be helpful and says hi to everyone who came to the room in between throwing snarky insults: "Hi, John, welcome to anxiety support... why don't you kiss my a**... hi Jane, welcome to anxiety support"
What was ironic is that CGJ is apparently a senior RA and had to tell Stayathome78 several times to ignore the chatter so the fighting would stop and another moderator had to keep telling him to stop fighting with other chatters.
How can someone be an RA and not even keep the rules they tell others to keep.
If you find chat room catfights fun, then this is the place for you, but if you actually want anxiety support, then find another site.
Just a comment on Marie B's review because when I try to leave a comment there it doesn't get posted.
No offence but that post looks like nothing more than a promo for the site because it doesn't address any of the following.
1. It's a UK site so the legal age is 16 but the fact is it should be for 18 yr and older. There's far too much talk about porn as well as other "adult" content subjects.
Keep your kids safe, you don't want them being befriended by men in their 30s and 40s or older.
Moderators agree that 16 is too young for the site.
Protect your children from being exposed to people who could be there to groom them.
2. Typically on about 12-15 of the 50 channels are ever used so if you're looking for support for BDD, Autism, Parenting, Stroke or a bunch of others including fitness then you'll be out of luck because those rooms never have chatters.
3. Well moderated should be defined. For a start, there aren't always moderators on the site so it can't be well moderated if nobody's there to do it.
4. The standard of moderating depends on the moderators personalities and that's a big issue. Some moderators don't get involved unless there are rule breaks but others behave like chatters and then will use their role as a moderator if you disagree with their comments.
5. It's clear some moderators and room assistants have favorites which means it's not done fairly.
6. A lot depends on the which people are on, some people treat it like a social thing and just want to talk about food and movies so if you come in with an eating disorder or bereavement don't expect much compassion or understanding. But if you come on at a different time when some really nice understanding people are there, then you'll get understanding and compassion.
7. It gives company the way that a tv gives company but it doesn't give companionship because that's about a relationship with another person and if you want to invest hours each week building relationships with people over several months then you're likely to get something that looks like companionship.
8. Respect for all is a joke, some people including moderators are respectful and some people including moderators are rude and disrespectful
Just like in real life.
If you want trained listeners who can actually give practical support and advice then go to the 7cups chat room site instead of this site.
The title sums it up. Not really support because support depends on who is there and it just seems full of people who want to talk about their sexuality or non binary gender or pizza or gardening.
The site is filled with individuals claiming their disorders and whatnot. However, none of them are professional mental health specialists. So, they bring their own ignorance and character faults into the chatroom. The Moderators and Room Assistants show favoritism towards certain long time members and abuse their power in standing against a targeted party. So, bullying does occur among chatters and moderators. I would not support this room. Please seek a licensed professional for mental health concerns.
The moderators in this chat are power hungry individuals who don't even interact with their chatters. They tell you to "move on" and offer no explanations for anything they do. They never respond to emails and the contact us is utterly useless. There is rampant sex talk that is allowed to go on. Anybody looking for a safe place to talk and discuss mental health best stay away, this chat has ruined so many people and the majority leave worse off than when they entered. It all starts at the top and those in charge don't care
The mods are corrupt on this site and tonight was the worst for me. I love a lot of the folks here and was talking to a girl but got muted and couldn't continue and despite my protests, this particular female moderator by the name of Forever decided that I was spreading too much shade and banned me for 48 hrs. As of this Saturday evening. I said enough was enough and decided to put this here. I have autism, depression, and anxiety from years of childhood and teenage abuse and despite my story, most of them couldn't have cared less. This has happened every night non stop all week long and this weekend was hard as I lost a dear friend and didn't know it till yesterday.
The contact form doesn't even work when I tried to complain, this person said "I don't know why." Without a verification image, it won't go through. This clearly to me was intentional as a year ago the form worked properly and I used it to report a user who abused me online. This site is broken by design and the mods are too heavy handed and want to play favorites. Literally, we're at the mercy of them but with few other options what can be done?
No warnings I got banned for literally nothing. There are regulars that go there which the moderator always sides with and bans whoever disagrees or argues with them. The main chat is never about mental illness/support and more so of random idiotic subjects. Save your time and do something beneficial with it than on this site.
One of these disgusting moderators is named "Forever"
Moderators there think they are gods and ban people for the most random things, mostly just because they do not agree with them on any subject.
The non-moderator visitors are generally nice people though and make it worthwhile to spend some time there.
Here's a few examples of what you might find upon entering # depression.
"37 m here. I'm a mature student who is 45 and I love seeing 18 year old girls in my class. They're all so young and hot. Help me please"
"Any girl wanna pm?"
"I am honestly looking for a cute boyfriend but I have no idea how to expand my social network to actually be able to meet and get cute guys. I was told I can just come on here to find a guy and they'll probably say yes but I'm too shy loll. Crossing my fingers I'll get a cute and CARING AF bf. Hehe. PM ME BOYS."
"I don't really come here for support"
'Nuff said.
Overrun. Under-staffed. This place has turned into a mental asylum in every literal sense. Only, the guards themselves are mentally ill too. There is barely any support, and the little support that the good people do give, get lost in a sea of trolls. Any mention of self-harm and feeling suicidal, and you will instantly be muted and spammed with crisis lines, without further dialog.
From my personal experience the moderators on this site breach privacy by reading your personal messages and mute and ban you with no explanation - Blue Gobi is a toxic aggressive moderator and has no regard for its users.
Stay away from this site the moderators are not there to help its users and pick and choose who they ban regardless of what they think you have done.
I was banned in the room because I had the nerve to question a moderator as to why I had been reprimanded for talking about antidepressants ( in a depression support site - how dare I huh?) but he continued to talk about what type of mustard he should be using on a sandwich. Apparently my question was "off-topic" but his wasn't.
Go figure!
Militants. Not interested in the wellbeing of their chatters. Period. Avoid.
99% of the people on that site including the mods are vicious trolls that bully everyone actually looking for help and ignore spammers making disgusting posts and treating chat like a pick up room. No customer service to speak of; emailed numerous times with no replies, inconsistent and contradictory instructions from moderators. Horrified and disgusted this is the top search result from Google.
Peer support site with over 50 different channels for mental, physical and mental illnesses. It is well moderated with respect for all. For ages 16+ it is a great source for understanding, compassion and companionship.
Answer: It's more a way for healthfulchat to make an income than a scam, the false advertising about how great it is in my opinion is a scam though. They have low star ratings here for a reason, read some to find out for yourself. Also read the site sponsor reviews here as well, I'd call those scam worthy.
Answer: False advertising on their main webpage & google results.
Answer: You're being trolled via the Notice feature in NickServ. Someone does not like you for whatever reason or sees that you will respond to trolling so has chosen to target you. If you don't respond they stop trying and will leave you alone. If you send this to report content or speak to a moderator they will permit a name change for you. Being a victim of trolling is unfortunately a repercussion of using the internet, it is up to you whether or not you want to add fuel to the fire.
Answer: Many chatters, including room assistants and moderators, have helped me. They've supported me with struggles with my conditions, motivated me to improve my lifestyle, and encouraged me to seek treatment. The Healthfulchat behind the scenes staff went the extra mile to fix a very serious issue I was facing. Very much appreciated!
Answer: Is is very poorly run. The mods are only part-time.
Peer support health community, including: health chat rooms, mental health chat rooms, heath forums, peer support health social networking

