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Havertys Furniture Reviews Summary
Havertys is a furniture store that offers quality-crafted pieces and décor for every home. They provide free design services, reliable delivery, and helpful customer support.
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Bought several pieces of furniture from local Haverty's over the years. Always turned out well. Had one bad cushion on a couch and they replaced it quickly, no questions asked.
We bought all of our family room furniture from Havertys. Our sectional is really comfortable and has lasted. The prices were great, and the service was amazing. Its so nice to shop at a store that actually exists with people you can talk to, and has excellent delivery service.
TRUE STORY: We purchased 2 swivel recliners in July - delivered in August. 1 chair arrived broken - they said "don't worry, you purchased the gold plan for $99 each so they will just send you another chair right out." WRONG! Not only would they NOT send another chair, they insisted on repairing this chair. Havertys only has 1 tech in the entire Charlotte, NC region and he only works our area when there are several customers who need repairs. They ordered the wrong parts, etc. and it is Dec. 22 and this chair is STILL not repaired! I will NEVER EVER darken the doors of their store again and I will make sure EVERY person I encounter knows about this experience. Honestly, I wouldn't have paid $5 for these 2 chairs given the nightmare of an experience this has been!
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