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The company enjoys a mixed reputation, with many customers praising the quality and fit of their outfits, as well as the promptness of delivery and helpful customer service. Positive sentiments highlight satisfaction with customization options and overall product aesthetics. However, significant concerns arise regarding inconsistent sizing, delayed shipments, and inadequate responses to customer complaints, particularly concerning returns and compensation. Some customers express frustration over perceived lack of transparency and support, indicating a need for improved communication and resolution strategies. Overall, while the company has loyal customers, addressing these negative experiences could enhance its reputation.
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Delivered earlier than expected. Fits like a glove and even perfect length as i'm short i was worried it might be abit long. Absolutely in love with both the outfits colour is perfect match. Absolutely in love. Thank you so much
In many ways they have good customer service but I'm unhappy with the number of issues I have been having still. The dress I ordered was 2 inches too small when I payed extra for stitching and one dress is completely missing. The order took a long time to ship as well. I've ordered from similar companies for less money and had no issues.
I started a conversation with the team and once i asked them to send me a picture of the lehenga they couldnt. So confident they didnt have it or they were not confident of their product. No one is responsive. Not confident in shopping here. Very bad experience.
I ordered 2 dresses, one fits and one is completely off. And they are expensive ($170). I sent them pictures of their measurements to show how both dresses are completely off in sizing, but they didn't respond. $$ wasted, never buying from them again.
Careful before you deal with the Hatkay, fraudulently charge. You will not receive everything that you paid for. We will not place any order in future.
These people are cheats and DO NOT send item as is. Outfit I got looks like a frock with so much extra fabric on the stomach area you'll look pregnant. I asked for a discount for my inconvenience for not being able to wear this outfit and they've caused me nothing but heartache and a headache. Stay away from this site and these people! All I wanted was a 30% discount. To send item back it was costing me $153 when I paid only $101 for the outfit. So I didn't want a full refund. But being such a big clothing company they are STINGY AND GREEDY! They refused any form of compensation. They even remove reviews. They removed my previous review from the site. So don't believe in good reviews cause they remove all bad ones. Go to ANY other clothing website but stay away from this one!
I ordered 5 dresses and I'm very happy with the quality and look! I got compliments. Can fully recommend and will order again.
Love my both sarees! Will definitely recommend to others! It was good experience! Will shop again
It was a great experience, the quality of the suit I ordered was perfect. It fits me very well and it is definitely worth the money and wait. The website is easy to navigate and it even has a chat option so you can directly send them a message if you need some help. The customer service is amazing and they were always available for questions I had.
First order from hatkay store. Seems to be legitimate website. Shopping experience was very easy, Salute for the stitching team good communication skill.
I had a few questions before placing my order and I got a response within a few hours. I would recommend this website to anyone who wants fast delivery, amazing quality and great service!
I'm glad I found this website. The suit I ordered is beautiful and exactly like the picture. When it came in the mail it had a small tear so I contacted them right away and they sent me a new one right away. Very good customer service and fast shipping.
I love Hatkay and I am very pleased with their quality. The dress I received is stunning and looks even better in real life than on the pictures. The service is also very professional and the people who work there are all very friendly and nice. I would definitely recommend this website to anyone who wants to buy Indian clothes!
I am very happy to have my dress! I loved it. The color was exactly what I wanted and the fabric is really good quality. I love it so much! I love my new outfit, its exactly what I wanted and the color is gorgeous. Thank you for your amazing service, I will definitely be ordering again soon! It was a great shopping experience for me. I got my order on time and the quality of material is super.
I have been searching for a saree for my wedding, and I found my perfect dress in a Hatkay. The staff is very helpful, they answer all the questions you have. If you order your product, it will be shipped to you within 10 days. It was really a pleasure shopping with you. I will be shopping here again, in the future. The outfit is amazing and it fits perfectly. Thank you for your excellent service!
I got my order today, and I just wanted to let you know that I LOVE IT! The quality is great and it fits perfectly. Thanks again for your help with the order. Overall, I am very happy with my experience of shopping at the Hatkay website. I love this site and shop here often. I always get what I order, which is a relief. The one time that I had an issue with my order the customer service was great about it and helped me get a new item quickly. Their prices can't be beat either.
I am very happy to have my dress! I loved it. The color was exactly what I wanted and the fabric is really good quality. I love it so much!
I got my order today. I just want to say that the dress was so amazing and beautiful, it is even better than the picture on your website. I received my suit a few days ago and I've already received many compliments! The sweetheart neckline is so flattering on my bust and the fabric is high quality. I highly recommend Hatkay.
I got an amazing deal on a beautiful Anarkali dress. It was customized to my liking and it arrived in the time-frame that I expected. The quality of the material is very good, and the stitching is well done too. I am very happy with my purchase. I ordered an Anarkali suit and it was just like the picture. It fit perfectly and they gave me a little gift with it too. The shipping was super fast. I recommend Hatkay if you want to get a good quality dress for a cheap price.
I've ordered a suit from this website and they've delivered it in less than 2 weeks! The resolution of the pictures is great, you can tell that they really paid attention to every detail. I had a few questions before placing my order and I got a response within a few hours. I would recommend this website to anyone who wants fast delivery, amazing quality and great service!
Answer: I contact via WhatsApp and it's best customer service
Answer: Hatkay is Best website for indian dress u can buy online from hatkay website
Answer: Hatkay is Best Indian clothing website U can buy All Ethnic wear collection like Salwar kameez, Saree, Lehenga For Indian Wedding
We "Hatkay" Are Leading Indian ethnic wear store in India offers Saree, Salwar Kameez And Lehengas. Hatkay Brings You The Extreme Exclusive Collection Of Designer Sarees, Wedding Sarees, Lehenga Sarees, Wedding Lehengas, Party Wear Lehengas, Printed Salwar Kameez, Cotton Salwar Kameez, Anarkali Salwar Kameez And Many More From Its Vast Ethnic Wear Collection. Hatkay, A Trusted Indian Women Wear Wholesaler Offering The Best Sarees And Salwar Kameez Online at Best Price.

