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Hardware and Tools

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Hardware and Tools Reviews Summary

Hardware and Tools has a rating of 4.4 stars from 3,171 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Hardware and Tools most frequently mention and timely manner. Hardware and Tools ranks 2nd among Tools sites.

service
7
value
7
shipping
6
quality
5

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19,490 reviews

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James B.
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Good quality straps at a good price
June 26, 2015

Good quality straps at a good price.

Date of experience: June 26, 2015
William T.
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Very easy web site to navigate
June 24, 2015

Very easy web site to navigate. A little puzzled by your pricing structure on the product I ordered. The item was listed as Carpet Shield. It came in a number of different sized. The size I would like to have ordered was 24x500. It was more expensive by the foot in that size than in the 24x200 size by the foot. I purchased two rolls to take advantage of the free shipping

Date of experience: June 24, 2015
Royce G.
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User friendly
June 24, 2015

User friendly. Found what I needed without having to do the "special order" at the box stores.

Date of experience: June 23, 2015
Tina W.
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Fast service!
June 22, 2015

Fast service!

Date of experience: June 22, 2015
Susan S.
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Quality products
June 21, 2015

Quality products.

Date of experience: June 21, 2015
jbb P.
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The product didn't fit quite right, so I had to make adaptations to my project.

Date of experience: June 20, 2015
Scott C.
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A+++
June 20, 2015

A+++

Date of experience: June 19, 2015
Laura O.
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I purchased a T Hinge based completely upon the picture represented on your website for that item because I needed a very specific screw hole configuration that was depicted in the photo. Upon receipt of the hinge I discovered immediately that it did NOT match what was depicted on the website for that item. Yes, customer service provided me with a return authorization number but I would not get back my shipping cost either for the original order or the return... not worth the monetary loss on shipping so I've just kept the item and will not be shopping from your company in the future.

Date of experience: June 19, 2015
Jack M.
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No comments
June 17, 2015

No comments.

Date of experience: June 17, 2015
Max P.
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The product received was as described
June 14, 2015

The product received was as described.

Date of experience: June 14, 2015
Jacob F.
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Delivery time was unacceptable
June 13, 2015

Delivery time was unacceptable. Paid for priority shipping and still took almost two weeks. Everything else was fine.

Date of experience: June 13, 2015
Shari C.
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__
June 12, 2015

__

Date of experience: June 12, 2015
Tina S.
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We have ordered from Hardware&Tools before
June 12, 2015

We have ordered from Hardware&Tools before.

Date of experience: June 12, 2015
Brian C.
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Well designed website
June 11, 2015

Well designed website. Effective searches.

Date of experience: June 10, 2015
Tom B.
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I was very satisfied with the item I ordered
June 10, 2015

I was very satisfied with the item I ordered. Could not have expected more.

Date of experience: June 10, 2015
Neil S.
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Easy ordering, quality items and fast delivery are all important elements in ordering on-line. You excel in all three.Thanks!

Date of experience: June 9, 2015
Chuck B.
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Great products, competitive pricing, easy to use web site.

Date of experience: June 8, 2015
Randy B.
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State link is broken
June 8, 2015

State link is broken

Date of experience: June 7, 2015
Theron M.
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Overall satisfactory
June 7, 2015

Overall satisfactory.

Date of experience: June 7, 2015
James M.
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So far, glad I found your site?
June 7, 2015

So far, glad I found your site?

Date of experience: June 6, 2015