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Hardware and Tools

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Hardware and Tools Reviews Summary

Hardware and Tools has a rating of 4.4 stars from 3,171 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Hardware and Tools most frequently mention and timely manner. Hardware and Tools ranks 2nd among Tools sites.

service
7
value
7
shipping
6
quality
5

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19,490 reviews

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Steve W.
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Good prices and shipping
December 10, 2016

Good prices and shipping

Date of experience: December 10, 2016
J S.
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Good transaction
December 10, 2016

Good transaction- fast and accurate.

Date of experience: December 9, 2016
hal m.
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Good price, good web site
December 9, 2016

Good price, good web site

Date of experience: December 9, 2016
Mario M.
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Amazing prices I will definitely be buying more from you guys

Date of experience: December 7, 2016
Alexandra M.
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Great!
December 6, 2016

Great! Easy. Thanks.

Date of experience: December 6, 2016
Joseph C.
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You always have just what I need
December 6, 2016

You always have just what I need.

Date of experience: December 6, 2016
Stacy B.
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Glad I found these so I ordered a bunch
December 5, 2016

Glad I found these so I ordered a bunch- hard to find this size and style! :) THANKS

Date of experience: December 5, 2016
Russ M.
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Your shipping is reasonable!
December 5, 2016

Your shipping is reasonable!

Date of experience: December 5, 2016
Thomas M.
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One order got dropped from a computer glitch
December 1, 2016

One order got dropped from a computer glitch. Took a while to sort out what happened and get the order shipped. Once that happened, the order was received in just two days.

Had products I needed at a good price. Shipped quickly. No issues with order received.

Date of experience: December 1, 2016
Henry S.
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Located hard-to-find item at your store through Google search. Best price around! Easy order process, but tracing shipment was difficult; had to contact DHL directly when the trace shipment link provided by hardwareandtools.com didn't work. Definitely need improvement in this area!

Date of experience: November 30, 2016
Joseph F.
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Everything was perfect
November 29, 2016

Everything was perfect. I'll be placing another order very soon.

Date of experience: November 28, 2016
George V.
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I needed a product that is hard to find
November 26, 2016

I needed a product that is hard to find. You had it in stock and your site made it easy to order. Thanks!

Date of experience: November 26, 2016
name w.
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Did not send me a tracking number when item shipped
November 25, 2016

Did not send me a tracking number when item shipped. I had to call their customer service to get shipping info. Other than that, all good.

Date of experience: November 25, 2016
reztnap E.
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The item worked well
November 23, 2016

The item worked well.

Date of experience: November 23, 2016
David W.
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This is the only place we can find these!
November 23, 2016

This is the only place we can find these!

Date of experience: November 23, 2016
peter T.
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I'd like other shipping options, when I don't need it pronto

Date of experience: November 20, 2016
David B.
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Very friendly to me
November 20, 2016

Very friendly to me

Date of experience: November 20, 2016
Gregory H.
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Difficulty in using credit card on web site
November 18, 2016

Difficulty in using credit card on web site.

Date of experience: November 18, 2016
luis f.
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Very fast and simple
November 18, 2016

Very fast and simple. No popups and stuff. Thanks.

Date of experience: November 18, 2016
James D.
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Easy to use web site
November 17, 2016

Easy to use web site. Found exactly what I was looking for at a great price. Much cheaper than the big box stores. Items were delivered quickly.

Date of experience: November 16, 2016