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Hardware and Tools

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Hardware and Tools Reviews Summary

Hardware and Tools has a rating of 4.4 stars from 3,171 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Hardware and Tools most frequently mention and timely manner. Hardware and Tools ranks 2nd among Tools sites.

service
7
value
7
shipping
6
quality
5

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19,490 reviews

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tallpartsguy C.
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I think you could approach your shipping choices better. I was offered free shipping with no timeline as to what kind of shipping that is and when it might arrive. I chose the next option of ups ground that was told to be 4 to 7 days but a charge of greater than 25.00. That price is high for a ground shipment of that weight. If you could clarify a time frame on the free shipping that would help a lot. I chose to pay for ups because at least i had an idea of how long it would take.

Date of experience: May 17, 2017
Bonita B.
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Easy to use website
May 16, 2017

Easy to use website

Date of experience: May 16, 2017
Robert R.
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This is a simple item...
May 16, 2017

This is a simple item...the price is fair and your shipping is reasonable.

Date of experience: May 16, 2017
Jennifer H.
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Na
May 15, 2017

Na

Date of experience: May 15, 2017
Mark L.
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Product information was complete, website easy to use, product price was very competitive.

Date of experience: May 15, 2017
billy c.
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Great service and great prices
May 14, 2017

Great service and great prices

Date of experience: May 14, 2017
Paul C.
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Fast service and great prices!
May 12, 2017

Fast service and great prices! Will shop here again in the future!

Date of experience: May 12, 2017
Steve S.
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I had problems registering with my Amazon account -- it didn't work. Finally, I just did the regular registration.

Date of experience: May 11, 2017
Dick E.
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Price of item was quite a bit more than a hardware store 65 miles away from me.

Shipping charges were considerably more than actual shipping cost

Date of experience: May 10, 2017
Susan B.
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I had trouble getting you to ship my order to Cincinnati, OH. I had to try typing my order in in different ways before it would be processed.

Date of experience: May 8, 2017
Gary G.
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Not good!
May 8, 2017

Not good!

Date of experience: May 8, 2017
Adrian P.
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Prices and easy of going through your site will have me coming back. Your options for payment were also very good.

Date of experience: May 7, 2017
Katie S.
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Need more fun colors in shelf liner...
May 6, 2017

Need more fun colors in shelf liner... pink purple blue red

Date of experience: May 5, 2017
Tomasue C.
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Descriptions needed more information, specifically about size and content.

Date of experience: May 4, 2017
Patty W.
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Thank you for a great, easy to use site!
May 3, 2017

Thank you for a great, easy to use site!

Date of experience: May 3, 2017
Brad M.
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Great!
May 1, 2017

Great! Quick Andrew easy!

Date of experience: May 1, 2017
M L.
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It was a pleasure to shop, and very quick to find exactly what I was looking for.

Best of all, your price for 4 batteries was the same as it would have cost for just 1 of the identical batteries at my local hardware store.

Date of experience: May 1, 2017
Tlinda S.
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Very easy shopping experience!
May 1, 2017

Very easy shopping experience! Great website and shipping incentive!

Date of experience: April 30, 2017
Ed C.
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Exactly what I was looking for
April 29, 2017

Exactly what I was looking for. Great that I can use Amazon pay.

Date of experience: April 29, 2017
Rich S.
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Good pricing
April 29, 2017

Good pricing. We'll see about service later. Received merchandise in good order, service just fine.

Date of experience: April 28, 2017