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Hardware and Tools

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Hardware and Tools Reviews Summary

Hardware and Tools has a rating of 4.4 stars from 3,171 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Hardware and Tools most frequently mention and timely manner. Hardware and Tools ranks 2nd among Tools sites.

service
7
value
7
shipping
6
quality
5

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19,490 reviews

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kathy k.
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I was a bit confused at first but not too savy on the computer in general. I was given the site by an employee at Lowes in Coralville IA. He helped me with the numbers and site and I was able to do the order myself. I am pleased with the order and would use your site again if needed. Thank you...Kathy Klein

Date of experience: April 2, 2013
Francis K.
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Pay pal did not work
April 2, 2013

Pay pal did not work

Date of experience: April 1, 2013
Mary A.
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Great and easy
March 31, 2013

Great and easy

Date of experience: March 31, 2013
Joseph G.
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Homax Welders glue price and delivery were great. Would do business again with this seller if the need arises.

Date of experience: March 31, 2013
sg C.
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Very easy to navigate site and weed out items not looking for.
After receiving item, I was very pleased with the quality. In the past I have used other similar products to do the same thing, paid twice as much and the quality was half as good as the item purchased from you. I will definitely purchase again from you and I will not hesitate to refer others to this site!

Date of experience: March 31, 2013
Lawrence S.
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The logical order of things was all right
March 31, 2013

The logical order of things was all right.

Date of experience: March 30, 2013
Richard S.
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Had problems finding these glides
March 29, 2013

Had problems finding these glides -- or enough to all the chairs. You had them and enough.Thanks!

Date of experience: March 29, 2013
Mike M.
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Excellent, excellent, EXCELLENT customer service. Elesa called me to confirm how I wanted items shipped and followed up to make sure everything was satisfactory. Certainly the best shopping experience I have had in a long, long time.

Date of experience: March 28, 2013
Rebecca M.
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Very nice site, glad I discovered it
March 27, 2013

Very nice site, glad I discovered it.

Date of experience: March 27, 2013
Andrew A.
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Nice web site with clear explanations!
March 26, 2013

Nice web site with clear explanations!

Date of experience: March 26, 2013
B G.
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You had what I was looking for and thw web experience was smooth and effortless. Thank you

Date of experience: March 25, 2013
Dawn M.
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Great product
March 25, 2013

Great product.

Date of experience: March 24, 2013
Bill P.
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The shipping instructions were confusing
March 24, 2013

The shipping instructions were confusing. You should be able to select shipping at the beginning of the tranaction.

Date of experience: March 24, 2013
Hans K.
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Just Dandy
March 24, 2013

Just Dandy

Date of experience: March 24, 2013
Diana D.
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I got a great price for what I wanted
March 24, 2013

I got a great price for what I wanted. Much less than other people/companies selling the same thing.
Thanks.

Date of experience: March 23, 2013
Catherine E.
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I looked through what seemed like 100 sites trying to find signs like I ordered. Thank you for having them...and at a great price.

Date of experience: March 23, 2013
John M.
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Excellent price on this product
March 22, 2013

Excellent price on this product

Date of experience: March 22, 2013
Jonathan W.
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I discovered I could buy the same product LOCALLY for less and especially your high shipping and HANDLING(?) charges but thank you

Date of experience: March 22, 2013
Mike W.
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Fast and easy
March 19, 2013

Fast and easy. No problems, items came fast. Work great

Date of experience: March 19, 2013
R P.
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Quick and easy site; hinges worked perfectly
March 19, 2013

Quick and easy site; hinges worked perfectly

Date of experience: March 19, 2013