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Hardware and Tools

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Hardware and Tools Reviews Summary

Hardware and Tools has a rating of 4.4 stars from 3,171 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Hardware and Tools most frequently mention and timely manner. Hardware and Tools ranks 2nd among Tools sites.

service
7
value
7
shipping
6
quality
5

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19,490 reviews

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diana B.
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Your prices were better for the components we need for our three barn door installations. The rail cost too much to ship or we would have purchased that from your company as well. We are pleased with our purchase

Date of experience: September 9, 2013
David S.
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Very good site, easy to use
September 9, 2013

Very good site, easy to use

Date of experience: September 9, 2013
John C.
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Found I wanted easily and ordering was easy
September 7, 2013

Found I wanted easily and ordering was easy.

Inquired to customer service for additional info on item ordered and never received a response.

Date of experience: September 7, 2013
Connie W.
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The product I was looking for didn't come up in my initial search so I almost missed out on it. Otherwise everything went smoothly. There was some mis information on the site but customer service took care of it and I received the product I was looking for. I would highly recommend this site.

Date of experience: September 6, 2013
Linda K.
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I looked all over town and finally found what I was looking for at Hardware and Tools! Speedy and reasonable service!

Date of experience: September 6, 2013
Estrellita J.
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The bags worked fine, was very convenient, no hard labor but definitely not made for large projects like laying a 8x14x4 slab. Would definitely order it again exclusively from Hardware & Tools as their price can't be beat.&#******;

Date of experience: September 6, 2013
Jan F.
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It's only the excessive shipping costs that would dissuade me from ordering additional merchandise. There should be other cheaper options made available.

Date of experience: September 3, 2013
Bruce S.
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Easy to shop for items keep up the good work
September 2, 2013

Easy to shop for items keep up the good work

Date of experience: September 2, 2013
Jerry V.
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Great, except I wish the overall size specs had been available for the item I ordered. Because the size specs weren't on the web site I ordered, hoping it would do what I needed. It didn't.

Date of experience: September 1, 2013
anthony s.
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Very easy shopping experience Good priceing
September 1, 2013

Very easy shopping experience Good priceing

Date of experience: September 1, 2013
Elizabeth K.
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I have been looking for nice hinges for our shed, and when I got the catalog, there they were. Thanks!

Date of experience: August 31, 2013
Carol S.
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The products arrived as promised and the tape has held to the painted concrete wall. Good job!

Date of experience: August 31, 2013
ray Y.
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Aaa
August 30, 2013

Aaa

Date of experience: August 30, 2013
Debbie A.
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Great prices
August 30, 2013

Great prices. Great quality. Packaging was excellent - no damages. Fast delivery.

Date of experience: August 30, 2013
Don S.
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Good selection of merchandise with good pricing
August 29, 2013

Good selection of merchandise with good pricing. Problem-free shopping with fast shipping. Very convenient.

Date of experience: August 29, 2013
Nanci G.
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Thank You!
August 28, 2013

Thank You!

Date of experience: August 28, 2013
Daniel O.
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Looked all over for these fittings
August 28, 2013

Looked all over for these fittings. Very happy to find them here. I was also happy with the prompt service.

Date of experience: August 28, 2013
George F.
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Return customer
August 28, 2013

Return customer. Quality product at a great price. Another satisified customer. Thanks.
George in Norfolk, VA.

Date of experience: August 28, 2013
Paul A.
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Fabulous place to buy essential hardware
August 28, 2013

Fabulous place to buy essential hardware.

Date of experience: August 27, 2013
William S.
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Very good
August 27, 2013

Very good

Date of experience: August 27, 2013