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Hardware and Tools

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Hardware and Tools Reviews Summary

Hardware and Tools has a rating of 4.4 stars from 3,171 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Hardware and Tools most frequently mention and timely manner. Hardware and Tools ranks 2nd among Tools sites.

service
7
value
7
shipping
6
quality
5

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19,490 reviews

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Shirley O.
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January 17, 2015

Date of experience: January 17, 2015
Harold P.
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January 16, 2015

Date of experience: January 16, 2015
Charles S.
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Great company, seems to have everything I needed, but could not find elsewhere

Date of experience: January 15, 2015
Ross G.
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January 15, 2015

Date of experience: January 14, 2015
Dennis D.
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Great selection, great prices, easy to order...
January 15, 2015

Great selection, great prices, easy to order...Thanks

Date of experience: January 14, 2015
Eugene P.
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I have purchased from hardwareandtools.com in the past so that's why I placed this order with them. I know they give excellent service.

Date of experience: January 12, 2015
Holly B.
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Had exactly what I needed!
January 12, 2015

Had exactly what I needed!

Date of experience: January 12, 2015
SANDY J.
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For at least 3 years now I've bought 6-9 bottles of 32-oz Drain Out remover at the advice of a plumber of ours. He told us to pour a half container's worth down each drain that had potential of clogging, and we'd never need to make a plumbing call again! He was honest, and he was right! About 2 months I do as advised and never have I had to ask for help de-clogging bathroom drains. Apparently it immediately dissolved all that trapped hair in the drain.

Date of experience: January 11, 2015
Joseph A.
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So far so good excellent very pleased
January 12, 2015

So far so good excellent very pleased

Date of experience: January 11, 2015
Martin G.
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This website store is TOP OF THE LINE!
January 11, 2015

This website store is TOP OF THE LINE!

Date of experience: January 10, 2015
Rodney P.
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January 7, 2015

Date of experience: January 7, 2015
Donald C.
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January 7, 2015

Date of experience: January 7, 2015
Robert Z.
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We have purchased from Hardware and Tools in the past. The experience was excellent. Therefore, we are back.

Date of experience: January 7, 2015
Bob I.
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January 7, 2015

Date of experience: January 6, 2015
Michael W.
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It is great that you ship to Hawaii via USPS Priority Mail - most mainland companies use 2nd day express which generally costs much more than the item purchased.

Date of experience: January 6, 2015
charles h.
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The price of the individual item was fine
January 5, 2015

The price of the individual item was fine. The cost of shipping and the length of time it took to ship and arrive was not good.

Date of experience: January 5, 2015
Barry H.
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January 5, 2015

Date of experience: January 5, 2015
Renee H.
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January 4, 2015

Date of experience: January 3, 2015
Austin M.
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I ordered parts for a Christmas project from this site. They said "In Stock" and no where did it say it was coming from another warehouse. When I didn't receive them and asked why, they then proceeded to tell me it would be an extra 4-6 days to process because it was coming from another place. Not only did they still charge me two day shipping knowing after I told them not to because it was of no use to me, they didn't have the courtesy to apologize.

Date of experience: January 3, 2015
Kent E.
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The online experience was good
January 2, 2015

The online experience was good. I hope the receiving experience is timely and good as well.

Date of experience: January 2, 2015