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Hardware and Tools

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Hardware and Tools Reviews Summary

Hardware and Tools has a rating of 4.4 stars from 3,171 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Hardware and Tools most frequently mention and timely manner. Hardware and Tools ranks 2nd among Tools sites.

service
7
value
7
shipping
6
quality
5

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19,490 reviews

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Kenneth C.
0 reviews
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March 4, 2015

Date of experience: March 4, 2015
robert r.
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March 2, 2015

Date of experience: March 2, 2015
rvm T.
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Amazon pay didn't work
March 1, 2015

Amazon pay didn't work

Date of experience: March 1, 2015
Craig H.
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March 1, 2015

Date of experience: March 1, 2015
Murphy C.
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Very good
March 1, 2015

Very good.

Date of experience: March 1, 2015
Harold M.
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I looked at quite a few sites for the items I needed. I found Hardware and Tools and they had exactly what I was looking for. Excellent price and quick shipping too.

Date of experience: February 27, 2015
Keith M.
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February 27, 2015

Date of experience: February 26, 2015
Breck H.
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A lot of choices
February 27, 2015

A lot of choices.
Fast neat shipping.

Date of experience: February 26, 2015
Roger R.
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Have shopped with Hardware and Tools before and always get satisfactory results. Thanks.

Date of experience: February 26, 2015
robert j.
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February 26, 2015

Date of experience: February 25, 2015
Joel L.
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February 26, 2015

Date of experience: February 25, 2015
Robert L.
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February 22, 2015

Date of experience: February 22, 2015
Denny C.
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Upon placing my order, I noticed Paypal had used a previous for delivery.
I emailed the hardwareandtools.com immediately to correct the delivery address.
I received and email 24 hours later stating the items were already shipped and nothing
Could be done to change the shipping information.
I feel this is very weak!

Date of experience: February 21, 2015
Patricia M.
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February 21, 2015

Date of experience: February 21, 2015
Mark C.
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February 20, 2015

Date of experience: February 20, 2015
Brandi B.
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I ruined my roommates strainer by being a total idiot. Your second day shipping is a godsend I am hoping that it arrives before she notices it is missing...
***Update***
my order was withheld for a few days because my payment address on my credit card was different for my shipping address. Then when the order was processed it had to be 'special' ordered because it wasn't available so I paid for second day shipping but I had to wait 2 weeks to get it. I mean come on, the item i bought was $5 but I paid like $25 because of the shipping that did absolutely no good because I had to wait for it to be available anyways. Terrible experience. I was hoping to show my roommate the ruined strainer at the same time I showed her the new one but NOPE. Thanks for the overcharge and giving false hope.

Date of experience: February 18, 2015
Michael S.
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Please contact me if you ever get the 4" dull...
February 19, 2015

Please contact me if you ever get the 4" dull brass pulls (like the 6" ones I ordered) in stock.

Thank you

Date of experience: February 18, 2015
Charles T.
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Lacking on items that are available on your site!
February 19, 2015

Lacking on items that are available on your site!

Date of experience: February 18, 2015
Michael F.
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February 18, 2015

Date of experience: February 18, 2015
AMDalTx C.
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I was pleased with the quick processing
February 18, 2015

I was pleased with the quick processing. I'm not sure I'd buy another expandable hide a key container, but it is as advertised.

Date of experience: February 18, 2015