Check out our latest communities fighting
AI scams on Reddit and Facebook

website thubmnail of HandyVisas

HandyVisas

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate HandyVisas?
grey stargrey stargrey stargrey stargrey star

HandyVisas Reviews Summary

HandyVisas has a rating of 3.4 stars from 45 reviews, indicating that most customers are generally satisfied with their purchases. HandyVisas ranks 20th among Travel Visas sites.

service
27
value
25
shipping
19
returns
19
quality
21

We monitor reviews for authenticity

Germany
1 review
0 helpful votes
Follow Anja S.
Unfollow Anja S.
Share Review
Report Review

Don't use them. They are complete scammers
They sold me a Visa I did not need.
The refund was accepted but they only paid a small amount. Still remaining a refund of 33 US $.
Criminals! DONT EVER USE THEM

Date of experience: March 14, 2024
Robert T. — HandyVisas Rep
over a year old

Dear Anja,

We apologize for any misunderstanding caused. We are transparent about our Services and their cost, which includes the government fee.

In order to help you, we need to identify you within our secure system to analise your situaction to provide a resolution. Please complete the following contact form https://www.handyvisas.com/contact/.

Kind regards, Charlotte
Team HandyVisas

New Jersey
2 reviews
0 helpful votes
Follow Alfonso P.
Unfollow Alfonso P.
Share Review
Report Review

Great site, got my visa really fast. Excellent customer service. Arrived in less than 1 week, recommended.

Date of experience: March 6, 2024
Robert T. — HandyVisas Rep
over a year old

Dear Alfonso,

Thanks so much for taking the time to leave us an excellent rating! We love to read that our users are happy after using our application platform and processing service.

We'll be glad to hear from you again, Elle
Team HandyVisas

Thailand
1 review
1 helpful vote
Follow Eff Y.
Unfollow Eff Y.
Share Review
Report Review

Absolute scam.
October 23, 2023

Absolute scam, Google search for Singapore entry visa let us to this site while I was sick, stupidly thought I had been led to the official site (thanks google) and we had to pay for the new online entry and got scammed $200 from our credit card. This was our first holiday since the pandemic during which I had stage 3 cancer so yeh, great rest of the holiday for us. I hope karma comes back and bites anyone involved with this company.

Date of experience: October 23, 2023
Robert T. — HandyVisas Rep
over a year old

Hello Eff,

Thank you for taking the time to leave us a review. We would like to clarify that we are a website that specializes in processing online travel authorization for destinations around the world. Our goal is to make the application process for our customers easy, fast, and secure to receive approval from the government(s).

We are deeply sorry to hear that you had some confusion regarding our services.

In order to ensure quick assistance tailored to your specific situation, first, we need to identify you within our secure system, Please complete the following contact form https://www.handyvisas.com/contact/

Kind regards, Clara
Team HandyVisas

Minnesota
1 review
0 helpful votes
Follow Melanie g.
Unfollow Melanie g.
Share Review
Report Review

SCAM!
September 28, 2023

SCAM! They charge $95 USD for what is only $7 through the official government site. Applications via the official site also only takes 2 days.
Don't use this company
In response, yes I should have dug deeper. However you have worked very hard with you ETA data to appear first and official. When I went in there was no mention of cost and even whe. I put my card details in it did not even say how much I would be charged? I take full responsibility and should not have been so casual, but for most these are once in a lifetime dream holidays and this is an unnecessary expense especially when traveling from a country with a weak dollar. Which is most places when going to the USA!

Date of experience: September 27, 2023
Robert T. — HandyVisas Rep
over a year old

Dear Melanie,

We apologize for any misunderstanding caused. We are transparent about our Services and their cost, which includes the government fee.

In order to help you, we need to identify you within our secure system to analyze your situation to provide a resolution. Please complete the following contact form https://www.handyvisas.com/contact/

Kind Regards, Erin
Team HandyVisas

Sri Lanka
1 review
0 helpful votes
Follow daniel g.
Unfollow daniel g.
Share Review
Report Review

DO NOT USE THIS COMPANY.
I lodged a visa request and a 'payment error' came up. They still charged me $160 for 2 visas. The visas never came through, and they haven't responded to my emails and it's impossible to contact them. They're a scam.

Date of experience: August 6, 2023
Robert T. — HandyVisas Rep
over a year old

Hello Daniel,

Thank you for bringing this to our attention. We apologize for any inconvenience this caused you.
We would like to investigate the matter further and address your concerns.

In order to help you, first we need to identify you within our secure system. Please complete the following contact form https://www.handyvisas.com/contact/

Kind Regards, Erin
Team HandyVisas

New Zealand
1 review
0 helpful votes
Follow Pradeepa D.
Unfollow Pradeepa D.
Share Review
Report Review

SCAMMED!
July 18, 2023

Stated on the website $30USD each. Expected to pay $90USD for three of us. They charged almost four times that. I feel very upset having been misled with no recourse. Be careful.

Date of experience: July 18, 2023
Robert T. — HandyVisas Rep
over a year old

Dear Pradeepa,

We apologize for any misunderstanding caused. We are transparent about our Services and their cost, which includes the government fee.

In order to help you, we need to identify you within our secure system to analyze your situation to provide a resolution. Please complete the following contact form https://www.handyvisas.com/contact/.

Kind Regards, Erin
Team HandyVisas

Japan
1 review
3 helpful votes
Follow Vivien O.
Unfollow Vivien O.
Share Review
Report Review

Deceiving
July 4, 2023

It does work, they pass your request to the officials, but you can do it yourself for a tenth of the price. This method of business is essentially parasiting by inserting themselves in between esta.cbp.dhs.gov and you. Just go directly to the official gov site and do yourself a favor or protecting your data by not giving it up to middle men who will charge you 200usd for an otherwise 21usd procedure, and probably leak your data behind your back to data brokers to top it all.

Date of experience: July 4, 2023
Robert T. — HandyVisas Rep
over a year old

Dear Vivien,

Thank you for taking the time to share your feedback with us.
We apologize for any misunderstanding about the service Provided and our service fee that includes the government(s) fees.

In order to help you and provide a solution, first we need to identify you within our secure system. Please complete our contact form https://www.handyvisas.com/contact/.

Kind regards, Carol
Team HandyVisas

Kuwait
1 review
2 helpful votes
Follow Sawsan K.
Unfollow Sawsan K.
Share Review
Report Review

I lost my ticket and my tour booking because they lied and said it would take 1 business day to get my visa. They do not have any live chat, or number you can call. They do not answer emails and do not have any way of contacting them. DO NOT TRUST THIS COMPANY. I tried unsuccessfully to reach them by email or messenger or instagram or send a message through the website and NOTHING. I have not received my visa yet and believe this might be a scam and the below ratings are fake! DO NOT TRUST

Date of experience: June 26, 2023
Robert T. — HandyVisas Rep
over a year old

Hello Sawsan,

Thank you for bringing this to our attention. We apologize for any inconvenience this caused you.
We would like to investigate the matter further and address your concerns.

In order to help you, first we need to identify you within our secure system. Please complete the following contact form https://www.handyvisas.com/contact/.

Kind regards, Carol
Team HandyVisas

Maryland
1 review
1 helpful vote
Follow Ayane M.
Unfollow Ayane M.
Share Review
Report Review

It is a scam!
June 23, 2023

Not an official website! Could have gotten evisa from canada way cheaper than this one. Use the official website. Dont use this as they make u pay alot for extra "service"

Date of experience: June 23, 2023
Robert T. — HandyVisas Rep
over a year old

Dear Ayane,

We apologize for any misunderstanding caused. We are transparent about our Services and their cost, which includes the government fee.

In order to help you, we need to identify you within our secure system to analise your situaction to provide a resolution. Please complete the following contact form https://www.handyvisas.com/contact/.

Kind regards, Carol
Team HandyVisas

Australia
1 review
1 helpful vote
Follow Mar S.
Unfollow Mar S.
Share Review
Report Review

Over Charged
June 13, 2023

USA ESTA application. They charge way over what the actual price is. DO NOT USE THEM. At least $100 USD more for a USA ESTA application. Go straight to the Home Affairs site instead.

Date of experience: June 12, 2023
Robert T. — HandyVisas Rep
over a year old

Dear Mar,

We apologize for any misunderstanding caused. We are transparent about our Services and their cost, which includes the government fee.

In order to help you, we need to identify you within our secure system to analise your situaction to provide a resolution. Please complete the following contact form https://www.handyvisas.com/contact/.

Kind regards, Carol
Team HandyVisas

Australia
1 review
0 helpful votes
Follow Joanne T.
Unfollow Joanne T.
Share Review
Report Review

Singapore Visa
June 8, 2023

I recently posted to say I wasn't happy with their service as they had led us to believe that we needed a visa for Singapore and charged us $180 for them, however, I have since had an email from them in response to my earlier correspondence advising me that I would be receiving a refund.
Although I think they should have something built in to their website that says people don't need visa's to certain countries, I do believe they have done the right thing in offering a refund. I would use them again if a Visa was required for another country.

Date of experience: June 7, 2023
Robert T. — HandyVisas Rep
over a year old

Hello Joanne!

Thank you very much for giving us this feedback. We really appreciate it. It makes us happy to receive this kind of review about our services.

Thank you! Best regards, Carol
Team HandyVisas

South Africa
1 review
0 helpful votes
Follow B D.
Unfollow B D.
Share Review
Report Review

Do not use handy visas, the prices they charge are criminal, they are not transparent about pricing.

Date of experience: May 31, 2023
Robert T. — HandyVisas Rep
over a year old

Hello,

We apologize for any misunderstanding caused. We are transparent about our Services and their cost, which includes the government fee.

In order to help you, we need to identify you within our secure system to analise your situaction to provide a resolution. Please complete the following contact form https://www.handyvisas.com/contact/.

Kind regards, Carol
Team HandyVisas

North Carolina
2 reviews
0 helpful votes
Follow Raul R.
Unfollow Raul R.
Share Review
Report Review

For business reasons I needed to travel to Mexico and thanks to Online Visa the process was quick and easy. I visited other sites but the process was not complete or was quite complicated. 5 stars for you, thank you for your patience Lara.

Date of experience: April 27, 2023
Robert T. — HandyVisas Rep
over a year old

Dear Raul,

Thanks so much for taking the time to leave us an excellent rating! We love to read that our users are happy after using our application platform and processing service.

We'll be glad to hear from you again, Carol
Team HandyVisas

Australia
1 review
0 helpful votes
Follow julie n.
Unfollow julie n.
Share Review
Report Review

They keep saying I have not give the right info for my ESTA Visa. They have already taken $143 out of my credit card and no visa and cant contact them.

Date of experience: April 14, 2023
Robert T. — HandyVisas Rep
over a year old

Hello Julie,

Thank you for bringing this to our attention. We apologize for any inconvenience this caused you.
We would like to investigate the matter further and address your concerns.

In order to help you, first we need to identify you within our secure system. Please complete the following contact form https://www.handyvisas.com/contact/.

Kind regards, Carol
Team HandyVisas

France
1 review
0 helpful votes
Follow Donna B.
Unfollow Donna B.
Share Review
Report Review

Great experience
March 18, 2023

I have great experience with Handyvisas. Trust me, before my vacation to Thailand, I tried looking up the best site to visit for a visa. But all sites I found were difficult to use and didn't offer very detailed information. Luckily, I finally found Onlinevisa and they have been an amazing company ever since! Because of them, my dream vacation was able to happen without any issue!

Date of experience: March 17, 2023
Robert T. — HandyVisas Rep
over a year old

Dear Donna,

Thanks so much for taking the time to leave us an excellent rating! We love to read that our users are happy after using our application platform and processing service.

We'll be glad to hear from you again, Carol
Team HandyVisas

Washington
1 review
0 helpful votes
Follow Emily F.
Unfollow Emily F.
Share Review
Report Review

Good Customer Service
January 19, 2023

I am very happy with the customer service provided. Whenever I have a question, the team is always available and willing to help. The best thing that they have going for them is the site...I've tried many other esta apply sites and this one offers the best service!

Date of experience: January 18, 2023
Robert T. — HandyVisas Rep
over a year old

Dear Emily,

Thanks so much for taking the time to leave us an excellent rating! We love to read that our users are happy after using our application platform and processing service.

We'll be glad to hear from you again, Carol
Team HandyVisas

Michigan
1 review
0 helpful votes
Follow Caleb S.
Unfollow Caleb S.
Share Review
Report Review

Best visa site
December 21, 2022

I am so glad that I found Onlinevisa. They have been great in helping me with all of my visa needs. They have a great customer service team and are the best site for visa information!

Date of experience: December 20, 2022
Robert T. — HandyVisas Rep
over a year old

Dear Caleb,

Thanks so much for taking the time to leave us an excellent rating! We love to read that our users are happy after using our application platform and processing service.

We'll be glad to hear from you again, Carol
Team HandyVisas

Alabama
2 reviews
4 helpful votes
Follow Rachel H.
Unfollow Rachel H.
Share Review
Report Review

DO NOT USE - OVERPRICED SCAM!
November 11, 2022

I have absolutely no idea how Google has this at the top of its search when you look for the Korean ETA (K-ETA).

ONLINEVISA CHARGES YOU BEFORE YOU CAN EVEN COMPLETE AND SUBMIT YOUR APPLICATION! They do not charge you after completion/subnmission. SCAM!

DO NOT UTILIZE THIS WEBSITE!

They are a scam! I requested a refund, THREE TIMES, and they refused each time (even after telling me to request a refund form via the email correspondence already occuring) except for the last time when they told me to re-request via the same way I requested a refund the first time. However, they said this time to lie on the questionnaire:
"Please choose "Yes" for the question "Have you already submitted an application with us?" and select "Refund Request" as your reason for contact." - ONLINEVISA
I never was able to submit my application with the website due to complications with their website (I guess luckily).
I could not submit my address in Korea that the K-ETA requires. I was leaving in a few days to go to Korea and could not get the website to work. It was too short of a time suspense to complete via email correspondence (since they have no contact number or even live chat assistance).
*** Use anything but this website to get your visa's or anything else the country you're visiting is requesting.***
This company charges about 6 times ($68) the amount the Korean Immigration website charges ($11), this company isn't helpful, website has glitches, and they don't stick to what they say they'll do, they will not stick to their word that they will issue 100% refund if the application isn't processed or accepted, and they will outright lie during the credit card company disputes. They will also attempt to get you to lie during your request for a refund.

Date of experience: November 11, 2022
Robert T. — HandyVisas Rep
8 months ago

Hello Rachel,

Thank you for bringing this to our attention. We apologize for any inconvenience this caused you.
We would like to investigate the matter further and address your concerns.

In order to help you, first we need to identify you within our secure system. Please complete the following contact form https://www.handyvisas.com/contact/.

Kind regards, Anitta

Team HandyVisas

Georgia
1 review
0 helpful votes
Follow Cary W.
Unfollow Cary W.
Share Review
Report Review

Easy way for my visa
October 24, 2022

Everything was great, nice and simple. I like the form easy to complete! It was a quick process which did not time out. The staff was friendly and helpful. There was no issue or problem during the entire process! I will be back when needing other services! Thank you for your services.

Date of experience: October 24, 2022
Robert T. — HandyVisas Rep
over a year old

Dear Cary,

Thanks so much for taking the time to leave us an excellent rating! We love to read that our users are happy after using our application platform and processing service.

We'll be glad to hear from you again, Carol
Team HandyVisas

Michigan
1 review
0 helpful votes
Follow Dolorea K.
Unfollow Dolorea K.
Share Review
Report Review

Its very easy! Just read what you need to fill out the form and you will have no problems at all. Five stars for this website!

Date of experience: October 21, 2022
Robert T. — HandyVisas Rep
over a year old

Dear Dolorea,

Thanks so much for taking the time to leave us an excellent rating! We love to read that our users are happy after using our application platform and processing service.

We'll be glad to hear from you again, Carol
Team HandyVisas